I see there are some 3rd party Plugins installed along with console errors.
It is likely your Wordpress back-end environment and not Lay Theme.
"Lay Theme is not responsible for compatibility with all 3rd-party plugins."
Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
Any custom CSS or JS that may interfere is temporarily removed.
Any third-party plugins are de-activated to see if this resolves the issue.
Also you reference reloading page, check out AJAX in Lay Options :Screen Shot 2021-09-01 at 11.17.14 AM.png
https://laytheme.com/troubleshooting.html
Please test Lay Theme in this vanilla environment and see if the anchor works as it should. 🌝
From there you can add plugins back in 1 by 1 and see when the clash occurs - isolating the problem plugin.