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2.6k Topics 12.0k Posts
  • Anchor link reloads page before scrolling

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    RichardR
    Dear Alasdair @alasdair17

    I see there are some 3rd party Plugins installed along with console errors.
    It is likely your Wordpress back-end environment and not Lay Theme.

    "Lay Theme is not responsible for compatibility with all 3rd-party plugins."

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Also you reference reloading page, check out AJAX in Lay Options :Screen Shot 2021-09-01 at 11.17.14 AM.png

    https://laytheme.com/troubleshooting.html

    Please test Lay Theme in this vanilla environment and see if the anchor works as it should. 🌝
    From there you can add plugins back in 1 by 1 and see when the clash occurs - isolating the problem plugin.

    Talk soon Richard
  • 0 Votes
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    daniD

    Yeah it's an incompatibility with Q-Translate X....

  • Gridder Positioning Problem

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    RichardR

    Great to hear @Jahn
    Thanks for the update

    Richard

  • Gridder not showing up

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    RichardR

    Thanks for the update @betoruizalonso 🌝

  • No Images on tablet and phone

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    daniD

    This is helpful :D

    https://wordpress.org/plugins/really-simple-ssl/

  • Images being removed when deleting id tag

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    arminunruhA

    hey this bug was fixed in an update

  • Deleting class deletes text

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    arminunruhA

    hey this bug was fixed in an update

  • 0 Votes
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    RichardR
    Dear @Bella

    Because Flodesk is a third-party developer, compatibility cannot be promised for it's plugins.

    (Armin) "I cannot guarantee that all third party plugins will work with Lay Theme."

    Apologies for any inconvenience this causes to your design.

    Please note Ninja forms is referenced on the Documentation page as an alternative:

    https://laytheme.com/documentation.html#shortcodes

    Best wishes Bella 🌝 Richard
  • Accordion Bug, in laygridder

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    K

    Can anyone help me out with this please?

  • Horizontal lines display on Windows

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    arminunruhA

    hm not sure why this happens :/

  • 0 Votes
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    S

    Thank you so much Richard. It is already fixed.

    Just in case you need to know for future same bugs.
    What was strange is that I have the same styles for desktop and mobile, and they were showing on desktop but not on mobile.
    Anyway I fixed reloading the webfonts, I had it in .woff. Now I have try with .woff2, just in case this has something to do with the problem.

    Thank so so much for the tips.
    Have a nice one!

    Here the link of the website.
    https://33again.es/

  • 0 Votes
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    RichardR
    Dear @klaus Sorry for my delayed reply

    I think the problem may be your use of 'px' (pixels) as a unit for your font (font-size). Currently i believe its set to 17px.

    Because px are a fixed unit they will eventually break outside their bonds when clashing with another element

    Apply a responsive text unit via "text formats" or by using Custom CSS is possible. Here in the inspector 🔍I gave 'vw' a go (viewport width):
    Screen Shot 2021-08-19 at 7.08.06 PM.png

    https://www.w3schools.com/cssref/css_units.asp

    Hope this helps Klaus have a great day and thank you for supporting Lay Theme ✅ Richard
  • Footer & Thumbnail Grid Issue

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    RichardR
    Dear @adam

    I was unable to recreate your issue when using a Thumbnail Grid in the Footer with the hover image option "on".
    Screen Shot 2021-08-19 at 7.00.37 PM.png
    Screen Shot 2021-08-19 at 7.00.59 PM.png

    Though i do agree that when editing the Thumbnail grid the image content disappears if that is a bug?
    Screen Shot 2021-08-19 at 7.01.44 PM.png

    If debugging please make sure of the following:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Best wishes Adam and have a wonderful day 🌝 Richard
  • carousel 1.3.3.

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    RichardR
    Dear Jenny @JHT

    Have sent you an email with the current version of Lay Theme along with a message via 'chats' 🌝

    Best wishes Richard
  • iframe in textfields not working anymore

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    RichardR
    Dear Daniel @bb_daniel

    I have sent you an Email with a Previous version ✅

    Best wishes Richard
  • Image src problem with Carousel

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    RichardR
    Dear @joackim

    Awesome! Thanks for the update 💥

    Thank you for using Lay Theme and have a wonderful day 🌝 Richard
  • Trying to add text, editor breaks

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    RichardR
    Dear @Damian-Rosellen

    Great to hear that its working! 🌝 thanks for the update

    Richard
  • This topic is deleted!

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  • This topic is deleted!

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  • Permalink with numbers only

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    B

    @felix_rabe
    Yes, that's exactly what I noticed! However, it happens with any number, which irritates me. I don't have a solution or explanation for it yet.

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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