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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 12.0k Posts
  • 0 Votes
    5 Posts
    35 Views
    arminunruhA

    hey this will be fixed with the next update, thanks for waiting

  • Can't edit category pages after latest update

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    2 Posts
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    RichardR
    Dear @dgknkrpnr

    Its very likely to be YOAST SEO that is causing issue, on Lay Theme's website we ask that you disable it:

    https://laytheme.com/troubleshooting.html#gridder-does-not-show-up

    Please make sure of the following steps before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Sincerely Richard
  • Intro - Follow Mouse Bug

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    4 Posts
    46 Views
    RichardR

    Dear @Hayo-Gebauer

    Armin has likely addressed it in his most recent update! ✨

    Best wishes Richard
  • Customize blocked

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    0 Votes
    2 Posts
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    RichardR
    Dear @sofiapapa08

    Please make sure of the following if you are able 🌝

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Best wishes Richard
  • Website vertical center issue

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    4 Posts
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    RichardR
    Dear @marie3137

    Thank you for posting.
    When clicking an element within your Gridder what "alignment" option is set?
    Screen Shot 2021-06-12 at 6.26.11 PM.png

    Talk soon & best wishes 🌼 Richard
  • Processing sketch stay hidden since update :(

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    0 Votes
    2 Posts
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    RichardR
    Dear Nina @kanouu1

    Sorry to hear about the recent update causing issue. If a solution is needed immediately Lay Theme will be happy to provide an older version to use.

    Please send your License key to:

    lostfiles@laytheme.com

    Referencing this thread and you will be provided a download link.

    A "Processing Sketch" ?

    As to the specifics of what may be the issue, it's hard to say without further debugging.
    If able, could you please see if any of the follow apply to you:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Talk soon Nina and best wishes 🌝 Sincerely Richard
  • Add to Image Alt Tag Text disappears

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    0 Votes
    2 Posts
    17 Views
    RichardR
    Dear @Bella

    When testing, i run into the same issue, Thank you for the Bug report! 🐛

    Screen Shot 2021-06-12 at 4.16.40 PM.png

    Will forward to Armin ✅

    If a solution is needed sooner Bella, "Alt-tags" can always be added to an Image within the Media Library:

    Media > Library > Click Image > Alternative Text >

    Best wishes Richard
  • Text formats disappeared in "Add text" window

    6
    1 Votes
    6 Posts
    88 Views
    arminunruhA

    hey if you update lay theme now it works again right?

  • Update Bug on Version 3.8.0

    3
    0 Votes
    3 Posts
    27 Views
    arminunruhA

    hey if you update lay theme now it works again right?

  • Lightbox Caption Alignment

    4
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    4 Posts
    91 Views
    RichardR
    Dear Daniel @danny

    To be sure, Armin has answered this questions here:
    http://laythemeforum.com:4567/topic/6880/lightbox-caption-alignment/2

    Best wishes!
    Richard

  • This topic is deleted!

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    No one has replied
  • gap in menu when changing size of browser

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    4 Posts
    29 Views
    RichardR
    Dear Laurence @Laurence

    I notice that your menu is separated into First, second, third & fourth menu's.
    Is this necessary if they are all in one area? From a web design point of view are you able to make it one menu - this will likely remove the issue from the source.

    Talk soon Laurence and have a wonderful day! thank you for supporting Lay Theme 🌝

    Sincerely Richard
  • Lightbox Caption Alignment

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    3 Posts
    86 Views
    arminunruhA

    hey @danny

    Is it possible to have a fixed alignment of the captions throughout all Images in the Lightbox?

    no at the moment thats not possible but you could use custom css like

    .lightbox-caption{ left: 40px!important; bottom: 10px!important; top: auto!important; }

    usually the alignment is based on the image

    And as well I wonder about the correlation of the "Space Around Image", the "Minimum Space below Image" and "Space Between Image and Caption". Does these px Numbers need to be 100px in total?

    no they dont need to be 100px in total

    i cant reproduce the caption having a wrong position when resizing the window
    maybe try and remove any custom js you have?

    at the moment i also cant see any captions on your website underneath the lightbox images

  • This topic is deleted!

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    No one has replied
  • Project Thumbnail Grid: Order bug

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    7 Posts
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    RichardR
    Dear Lukas @gala

    Thank you for the update and best wishes, hope you had a great weekend! 🌝

    Sincerely Richard
  • Hyperlink issues

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    3 Posts
    45 Views
    RichardR
    Dear Laura @lauramas

    To let you know i looking into this currently and will get back to you as soon as possible, sorry for the delay over the weekend! 🌝

    Talk soon, Sincerely Richard
  • Typographic descenders clipped

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    0 Votes
    4 Posts
    57 Views
    RichardR
    Thanks Felix!! 💥 @felix_rabe
  • This topic is deleted!

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  • 0 Votes
    2 Posts
    18 Views
    L

    solved the problem, had the row height as browser height in there still...
    thanks anyways!
    have all a good evening

  • This topic is deleted!

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
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This often solves issues you might run into

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