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2.7k Topics 12.4k Posts
  • This topic is deleted!

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  • Site Title not updating on the phone format

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    RichardR
    Dear @chloeval

    As a first debug ๐Ÿ› - It may be your phone's Cache.
    Clearing this & also viewing the website in an Incognito window will make sure.

    This is what i see when viewing on an Iphone 11 (Safari) :
    Screen Shot 2021-05-21 at 10.27.11 AM.png

    Best wishes & talk soon ๐ŸŒ Richard
  • mobile site title not working

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    RichardR

    No worries @rlon
    Thank you for concluding the thread, & good luck for the rest of your Lay project ๐ŸŒผ

    Richard
  • Cannot Customize Main Page

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    RichardR
    Dear @nibw

    Have sent you a message via 'chats' โœจ

    Talk soon & best wishes Richard
  • back end glitch

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    RichardR
    Dear @NAS

    Please set the new frame dimensions & then click 'Publish'.
    This will allow the Gridder to re-calibrate the elements to its new dimensions.

    I have forwarded this situation to Armin already from another thread so will wait to see what's going on.

    Best wishes & have a wonderful day ๐ŸŒ Richard
  • Fonts not displaying on Desktop (Chrome, Edge)

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    RichardR
    Dear @svinder

    Have sent you a message via 'Chats' โœจ

    Talk soon & best wishes Richard
  • multiple menu issue

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    RichardR
    Dear @NAS

    Lay Theme's Menu Amount can be set in "Lay Options" :
    Screen Shot 2021-05-17 at 6.15.17 PM.png

    Best wishes Richard
  • Textbox not showing up

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    RichardR
    Dear Juli @juli

    I think you are referring to Project Thumbnail 'Titles'.

    These can be changed in:

    Customize > Project Thumbnails > Project title.

    Update: I think you have already solved this as there are no Titles anymore on your Project Thumbnails ๐ŸŒ

    Have a wonderful day Juli & best wishes Richard
  • Gridder does not show!

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    RichardR
    Dear Roussel @rousseljustine

    Could you please post a link to your website or provide further information.

    Please make sure of the following steps:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จPlease update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.htmlโ€จfor known problems.

    Talk soon & best wishes ๐ŸŒ Richard
  • This topic is deleted!

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    No one has replied
  • Sample page text overlaying home page!

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    arminunruhA

    hey everbody, if you update lay theme now, you can then remove the text in /wp-admin/ in "pages" when editing the page where the example text pops up

  • Spacing between sections isn't right

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    A

    Hey! You have to click on any project, this is only the main-site where everything works. Just click for example on the picture with the food-photo on the top left or on the architecture-picture on the top right.

  • 0 Votes
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    RichardR
    Dear Bella @Bella

    No worries ๐ŸŒ& best wishes

    Richard
  • 0 Votes
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    RichardR
    Dear Markus @Markus

    "You can't get back to the point where you were before. You always get to the beginning of the Project Thumbnail Grid."

    Do you refer to when you enter a project via the thumbnail and then go 'back' in your browser to previous page?
    ( Project Thumbnail Grid page )

    Talk soon & best wishes Markus ๐ŸŒป Richard
  • Website extremely loading slow

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    RichardR

    Dear @Tstudios

    Yes there is some slow loading - do the images need to be over 5100 px wide? is it possible to reduce them first?

    Best wishes & talk soon ๐ŸŒผ
    Richard

  • Thumbnail Grid doesn't appear

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    RichardR
    Dear Antonini @Antonini-Archi

    Even though the 'Carousel' Addon & 'Fullscreen Slider' are paid extensions we recommend them as they have been created for use with Laytheme specifically.

    Also please make sure of the following before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จPlease update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html

    Talk soon Antonini & best wishes :)

    Sincerely
    Richard

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    RichardR
    Dear @Sylvia-Perez

    Could you please post a link to your website with the Bug in question, and i can better inspect that ๐ŸŒ

    Best wishes & talk soon
    Richard

  • category pages - gridder missing

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    RichardR
    Dear @Pionira @reifmyersartist

    Unfortunately YOAST clashes quite badly with Laytheme's Gridder for this reason we ask not to use it.

    As of yet the situation is not easily remedied.
    I am sure it is possible, but every time YOAST or Laytheme release a new update you would need to also update your Custom Fix to suit.

    Best wishes
    Richard

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    RichardR
    Dear @Israfil

    I think its worthwhile looking into why Mozilla behaves differently with mix-blend-mode as both Safari and Chrome are functioning properly.

    Apologies that in cannot be of further assistance at this time Sincerely Richard
  • not able to move burger icon to left side

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    RichardR
    Dear @kalamakumaran

    Thank you for the post, i am assuming that @jpp issue is solved because they have removed their comment..

    Best wishes & thank you for supporting Laytheme ๐ŸŒ Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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