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  • This topic is deleted!

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  • WP Google Maps plugin - mobile version

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    C

    @mariusjopen
    Dear Marius,
    Was any solution found for this?
    I am experiencing the same!
    https://lasalbercas.com/como-llegar-2-2
    Thanks a lot in advance!

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  • Fullscreen Slider Bug

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    M

    thank you richard, you are right, now it's just a matter of teaching the users to use it slowly :)

  • Image hover addon

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    RichardR

    Dear @carolinabagulho

    That could be the issue, are you able to log into your 'Webhost' and update this? It cannot be done through Lay Theme.
    The Server or Host who controls your domain should have a 'control panel'

    "Please make sure you are using a PHP version greater than 5.2. On most webhosts you can set the php version in the webhost control panel. Also make sure you are using the latest Lay Theme version."

    From: https://laytheme.com/troubleshooting.html#json-invalidated

    If you go into 'tools - Site Health' in your admin bar what PHP does it say?
    Screen Shot 2020-12-11 at 12.05.16 AM.png

    https://kinsta.com/knowledgebase/how-to-update-php-in-wordpress/

    Best wishes
    Richard

  • Page not found / font in use doesn't show up

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    RichardR

    Dear Loris

    So it happened when you updated the Theme?

    As some first steps:

    Could you please post a link your website if possible

    Wordpress, Lay Theme & Laytheme's Addons are all up to date?

    Any Custom CSS or JS that may interfere is temporarily removed.

    And third-party plugins de-activated to see if this resolves the issue.

    License key not activated - (in website blank or button not available options)

    And have looked into: https://laytheme.com/troubleshooting.html#nothing-shows-up

    Let me know Loris and have a great day, sorry about any inconvenience

    Sincerely
    Richard

  • Doesn't display any pictures in firefox

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    H

    Thank You!
    It works.
    Best regards, H.

  • Bug in the gridder

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    arminunruhA

    Ok damn, actually after saving the content, the problem still persists.
    Ok I'll work on this now. I'll let you know when this is fixed.

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    arminunruhA

    hey so the issue was the plugin "Post and Page Builder"
    was active.
    this makes lay theme's grid not show up correctly

  • 1 Votes
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    A

    Hello Richard and Armin,

    everything works now, thanks for the superb support! Merry Christmas!

    Best
    Alex

  • Added font does not display

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    RichardR

    Dear @rioma7

    Hard to know without a better inspection, if the problem still persists maybe you could send me a private message via chats with your website address, /wp-admin/ username and password and a link to this topic:

    (note: don't share private information in thread :)

    Just to be sure:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date?

    Any Custom CSS or JS that may interfere is temporarily removed.

    And third-party plugins de-activated to see if this resolves the issue.

    Best
    Richard

  • Different scale between laptops

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    RichardR

    Dear @EvaAnna

    It could be to do with you using 'px' pixels for your 'font-size' settings, on different machines/screen this can be affected.

    In text formats changing to a 'font-size: % ' may have some results:

    Screen Shot 2020-12-08 at 5.52.04 PM.png

    Further you could force them with Custom CSS and set font-size: to 'em' or "rem'
    https://www.w3schools.com/cssref/css_units.asp

    Hope this helps @EvaAnna, website looks awesome BTW :)

    Best
    Richard

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    RichardR

    Dear @MarieP

    When you temporarily de-activate Yoast do the the problems go away?

    Wordpress, Lay Theme & Laytheme's Addons are all up to date?

    Any Custom CSS or JS that may interfere is temporarily removed.

    And third-party plugins de-activated to see if this resolves the issue.

    Regarding Yoast and meta tag:
    http://laythemeforum.com:4567/topic/1883/meta-website-description-doesn-t-work/9

    Best wishes Marie
    Richard

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  • Bugs in Firefox

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    E

    @arminunruh

    It probably suckst to hear a thousand times that there's a bug. So here comes some positive feedbackt: Thank you for your great support! The page running again :)

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    felix_rabeF

    @arminunruh works fine, thank you!

  • 3.5.7 - no images visible - firefox

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    arminunruhA

    if you update lay theme now, it should work again

    big sorry everybody, this was a very small bug that caused huge other bugs.

    sorry for overlooking this, cross browser compatibility can sometimes be really surprising and upredictable

  • Website "not secure" after plugin update

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    RichardR

    Dear @elainechen

    Great to hear! awesome, thanks for coming back and updating :)

    Have a lovely day and best wishes
    Richard

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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