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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 11.9k Posts
  • 0 Votes
    30 Posts
    5k Views
    B

    The only solution I came up with is when I finish my website, I will duplicate all projects so they exist twice. The homepage will show all projects that belong to the "all" category, while my categories will show them again but each in their own category.

    This way, clicking on a project from the homepage will take you through all ("all") projects, whereas clicking to select a category will take you to the next category project.

    It's not ideal, but if the site is small, and not regularly updated, it could be a (sort of) solution.

  • Update: thumbnail grid without images

    11
    0 Votes
    11 Posts
    58 Views
    RichardR

    Dear @Antonini-Archi

    Agreed :)
    I will be back on Monday.

    Best wishes and have a nice weekend
    Richard

  • link to ID has offset

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    2 Posts
    18 Views
    RichardR

    Dear @ravel_of

    Which Images did you this ID of 'genariya' and if you have any code you used as well :)

    Screen Shot 2020-10-22 at 2.55.48 PM.png

    Best wishes
    Richard

  • Mobile layout doesnt show up

    2
    0 Votes
    2 Posts
    12 Views
    RichardR

    Dear Jochem @jochemruarus

    When referring to these icons do you mean the ones in the Wordpress backend?
    Screen Shot 2020-10-22 at 2.42.43 PM.png

    Also if you could post a link to your website with the example issue that would be great and i could better inspect :)

    Best Wishes
    Richard

  • Customize page not working

    6
    0 Votes
    6 Posts
    36 Views
    RichardR

    Dear @lucaslarochelle

    No worries, most welcome :)
    Great to hear the issue is solved and you can continue working on that cool website!

    Best wishes, have a wonderful day and thank you for using Lay Theme

    Richard

  • Search term not matching results

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    3 Posts
    47 Views
    arminunruhA

    ok, i wrote this down as a bug and i'll need to fix this.

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com for further inspection?

  • issues on various devices

    10
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    10 Posts
    61 Views
    RichardR

    Dear @The-Red

    Great to hear !

    Thank you for providing a conclusion to this thread and best wishes in the future :)

    sincerely
    Richard

  • Nothing Shows Up Anymore

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    4 Posts
    25 Views
    RichardR

    Dear @Willan

    Awesome! :)

    Great to hear and best of luck in the future

    Sincerely
    Richard

  • 0 Votes
    4 Posts
    36 Views
    RichardR

    Dear @OfficeForDesign

    I have seen them this morning yes,

    If you had also sent an email to licensekeys@laytheme.com i have seen this and forwarded it for inspection

    Let me know! :)

    Richard

  • 0 Votes
    6 Posts
    51 Views
    L

    @arminunruh Great! Thanks for your help.

  • Cannot delete anything in code editor

    13
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    13 Posts
    897 Views
    RichardR

    Dear @Jonny

    Could you please post a link to your website with the example issue then a better inspection can take place :)

    Best wishes
    Richard

  • 0 Votes
    8 Posts
    44 Views
    RichardR

    Dear @nypaloto

    Awesome! :)

    Thank you for getting back and making a conclusion to the thread as this helps others as well!

    Best
    Richard

  • Menu items appear without navbar

    2
    0 Votes
    2 Posts
    19 Views
    RichardR

    Dear @v1ncent

    Thank you for your bug report,

    If possible could you please post a link to your website with the example issue, and I can take a closer look :)

    Best wishes
    Richard

  • 0 Votes
    2 Posts
    23 Views
    RichardR

    Dear @clbv

    Would it be possible to post a link to your website with the example issue/ issues?

    And i can get a better idea :)

    Sincerely
    Richard

  • Problems with the layout in mobile version

    2
    0 Votes
    2 Posts
    31 Views
    RichardR

    Dear @fredyatb

    The website will be displayed based on the Viewport width. So a calculation occurs where if the Browser width is less than say :600px it becomes the TABLET mode and when the browser width becomes less than say: 480px it become Mobile mode.

    This isn't a bug exactly because the website is doing what it should and is displaying what should be displayed based on screen width.

    Let me know your thoughts :)

    Best wishes
    Richard

  • Front Page Customizer doesn't work

    12
    0 Votes
    12 Posts
    135 Views
    L

    @leamarque said in Front Page Customizer doesn't work:

    ried everything on the troubleshooting section

    Hi Richard,

    Will do, thank you! :)

  • 0 Votes
    7 Posts
    382 Views
    RichardR

    Dear Omar @omar

    Thank you for following up, and your conclusions on this issue, this helps others with the Thread in the future as well.

    Thank you for using Lay Theme and have a wonderful day

    Best
    Richard

  • This topic is deleted!

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    0 Votes
    2 Posts
    7 Views
  • Frontpage/Home Issue on Mobile

    7
    0 Votes
    7 Posts
    186 Views
    RichardR

    Dear @Flaneur-Company

    Could you please post a link to your website and we can better inspect this issue,

    Have a wonderful day :)

    Sincerely
    Richard

  • Broken Code shown on Page since Update

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    0 Votes
    5 Posts
    28 Views
    arminunruhA

    Can you update your PHP version to a version like 7.3 or sth like that?
    You can do this in your Webhost Control Panel.
    Screenshot 2020-09-30 at 10.20.03.png

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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