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2.6k Topics 12.0k Posts
  • permalink edit button doesn't work

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    8 Posts
    65 Views
    RichardR

    Dear @The-Red

    Thank you for the final update :)

    Best Wishes, happy you found a solution & thank you for using Lay Theme

    Sincerely
    Richard

  • wordpress 5.5.1 update fails

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    10 Posts
    47 Views
    RichardR

    Dear @The-Red

    Awesome!
    Thank you for coming back and adding a conclusion to this thread, It could helps others in the future :)

    Best wishes
    Richard

  • Carousel captions disappearing

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    4 Posts
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    arminunruhA

    oh yea rlly sry, this shouldn't have happened!
    the new update fixes the problem

  • Parts of the customizer don't show up

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    7 Posts
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    RichardR

    Dear @arminunruh

    Thank you for the update, noted for the future.

    Best

  • 0 Votes
    5 Posts
    163 Views
    arminunruhA

    Ah interesting!

  • Overflow-y not hidden on captions-wrap

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    23 Posts
    158 Views
    RichardR

    Dear @lilievongruen

    Amazing!
    Thank you for posting to confirm your success as this help other's as well.

    Have a wonderful day and thank you for using Lay Theme

    Best Wishes
    Richard

  • Permalink is different than before

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    6 Posts
    66 Views
    edgrbnzE

    Damn… 🤦‍♂️of course!
    Thank you @arminunruh !

  • 0 Votes
    11 Posts
    62 Views
    RichardR

    Dear @fredyatb

    No worries :)

    Best
    Richard

  • 0 Votes
    7 Posts
    50 Views
    RichardR

    Dear @lilievongruen

    No apologies needed Susann :)
    Im sorry that you had difficulty in the first place,

    If you have any further questions please let me know.

    Best wishes

    Sincerely
    Richard

  • 0 Votes
    6 Posts
    77 Views
    RichardR

    Dear @Markus

    If it's probably a bug, this would be great to get sorted as other with find issues as well in the future,

    Let me know if you are able to send us your contact and login info :)

    Until then, have a wonderful day

    Sincerely
    Richard

  • Slow website

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    4 Posts
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    RichardR

    Dear @andrej

    When inspecting your website, for me it does not appear that slow?
    I can understand if you do not wish to change your webspace provider though @Markus thank you for this suggestion! :)

    Searching this Forum for content regarding website optimisation, Let me know if any of these threads bring you closer to your goal:

    https://laytheme.com/documentation.html#speedingup

    http://laythemeforum.com:4567/topic/3916/slow-page-load-question-about-optimizations/10

    http://laythemeforum.com:4567/topic/1451/very-very-slow-load

    http://laythemeforum.com:4567/topic/1130/image-resize/2

    http://laythemeforum.com:4567/topic/4178/slow-loading/11

    http://laythemeforum.com:4567/topic/5432/slow-loading-and-no-h1-tags

    http://laythemeforum.com:4567/topic/5003/loading-times-very-slow-with-laytheme/17

    http://laythemeforum.com:4567/topic/4841/website-sooooooooooo-slow-please-help/6

    http://laythemeforum.com:4567/topic/4841/website-sooooooooooo-slow-please-help/6

    Additionally Use the inspect developer tools to find out which parts of your website are really slower that others:

    https://www.khanacademy.org/computing/computer-programming/html-css/web-development-tools/a/using-the-browser-developer-tools

    Screen Shot 2020-09-08 at 2.49.22 PM.png

    Best
    Richard

  • 0 Votes
    4 Posts
    35 Views
    RichardR

    Dear @Sophie

    Could you please post a link to your website as well as a screenshot example of the issues,
    I would love to try an re-create your issue but unsure of your exact setup,

    As a must ask, do you have any Third-party plugins installed that when de-activated change anything?

    Are Both Lay Theme (theme) up to date as well as the addons?

    Lastly do you have any Custom CSS, JS or HTML than when temporarily removed change the issue?

    Apologies that this thread slipped through Sophie, if none of the above apply i would love to help, especially if this is a bug, the solution will help others in the community as well,

    If so could you please write in 'Chat' a PM and include the username & password to your Wordpress Admin panel and a link to this conversation.

    ( Don't post your private information on this thread :) )

    Best wishes & i hope to help soon

    Sincerely
    Richard

  • Minor Bug: Fullscreen slider + arrow keys

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    3 Posts
    29 Views
    arminunruhA

    I'm releasing a carousel udpate now.
    If you update your carousel addon, this should be fixed!

  • Lightbox bug

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    5 Posts
    46 Views
    arminunruhA

    so this was because there was custom css used.

    the class "hide" is a class that is used by the lightbox addon. and there was custom css that was like

    .hide{ customcss }

    and it interfered with the lightbox addon

  • 0 Votes
    2 Posts
    19 Views
    RichardR

    Dear @Rama94

    Apologies for the late reply, If i'm not mistaken ( forgive me if i am )
    This is an issue regarding your web server and is likely not an issue of Lay Theme itself, and setting that can be changed within your webhost.

    https://wordpress.org/support/topic/mismatched-post_max_size-and-upload_max_filesize-values/

    However do let me know!

    Best Wishes
    Richard

  • 0 Votes
    5 Posts
    43 Views
    RichardR

    Dear @alexpko

    Let me know how it goes!
    Would be great to know if this is truly a Lay theme bug,
    And then we can correct it as soon as possible! :)

    Have a wonderful day
    Best
    Richard

  • 0 Votes
    10 Posts
    78 Views
    arminunruhA

    I too can see now some images are not loaded on an iPad.
    In the iPad Developer Console I see this error:

    The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 310.)

    like:

    GET https://davbal.com/wp-content/uploads/2020/07/bcc_keyimages_day_03-768x1152.jpg The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 310.)

    Really not sure why this would happen.

    You can try and disable lazy image loading in "lay options" → "lazy loading" section and see if that changes things

  • Update not working…

    7
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    7 Posts
    103 Views
    arminunruhA

    hey!
    i haven't seen this issue before. can you ask your website host about what may be happening?
    maybe theres insufficient disk space or your servers firewall restrictions are too tight? not sure

  • The wrong page is loaded

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    5 Posts
    36 Views
    arminunruhA

    when clicking on that link

    Screenshot 2020-09-01 at 15.45.45.png

    at the bottom of this page:

    https://jacklondon.it/franco-arminio-limportanza-di-imparare-un-mestiere

    i arrive on this page:
    https://jacklondon.it/franco-arminio/

    in your admin area there are both posts and pages. please check if any post and page have the same permalink or maybe same title. if they do change the permalink or title.

    also please try to remove the link that does not work and then re-insert the link.

    good luck!

  • Image hover doesn't work within element grid

    2
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    2 Posts
    25 Views
    RichardR

    Dear @adam

    Thank you for looking into this,
    The Image-hover Addon is only working in the main 'Gridder' field and not currently in the "Element Grid"

    Though not directly a bug, its obviously an important next step so i will put it in the development notes to be discussed,

    Thank you for your patience regarding this and for bringing it to light,

    Best wishes
    Richard

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
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This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
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  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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