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2.6k Topics 12.0k Posts
  • Website transfer error

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    mariusjopenM

    Dear @gyoc
    ok. Thank you for letting us know.

    Probably it was about his:
    https://zuziko.com/tutorials/how-to-change-the-default-wordpress-database-prefix/

    Best!

    Marius

  • This topic is deleted!

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  • css type error

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    arminunruhA

    hey @axel

    i think this is your own CSS

    it should be:

    @media (min-width: 601px){ .slug-startseite p a { cursor: pointer!important; } }
  • This topic is deleted!

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  • Carousel don't show caption

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    mariusjopenM

    Dear @User4000
    Can you post a link to your website?
    We will then have a look and inspect that!
    Many wishes!
    Marius

  • project descriptions for thumbnails, ERROR

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    mariusjopenM

    Dear @klju923
    Can you post a link to your website?
    We will then have a look and inspect that!
    Many wishes!
    Marius

  • This topic is deleted!

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  • Can't update or publish new pages

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    L

    Hello, I have the same issue I think. I try to add text. to an existing. page and once I click update, it loads my index page and the new text is never updated.
    What should I do ?
    Louis
    louisperreault.com

  • All captions flash on carousel upon loading

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    J

    @joehales The latest update has solved this issue. Many thanks.

  • [Project Thumbnail] mobile bugs

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    arminunruhA

    @isa123 said in [Project Thumbnail] mobile bugs:

    Autoplay for Video Thumbnail on mobile
    Videos load very slow (mobile/desktop – various browsers)

    Also this should be improved now.
    Can you update lay theme and see if that works better now?

    If not:

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • Carousel caption link color

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    arminunruhA

    it is fixed now when u update lay theme

  • Carousel links doesn't work

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    arminunruhA

    hey sorry for the late reply.

    make sure you have disabled your cache plugin or cleared your cache

    if that doesn't change anything:

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • Problem with password protection

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    mariusjopenM

    Dear @dnlbrv
    Perfect! Glad to hear!
    Many wishes!
    Marius

  • Laygridder problem: Sync Phone Layout

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    arminunruhA

    hey so i just tested this with the latest version of laygridder and syncing and unsyncing works for me and the behaviour seems back to normal

    can you test this and let me know if it works for you too?

    if it doesn't:
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • Carousel error Failed to load resource

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    mariusjopenM

    Dear @lousydeal
    Happy to help!
    Best!
    Marius

  • Unpredictable distance between paragraphs

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    mariusjopenM

    Dear @jw
    Nice!
    Thank you for letting us know!
    Best and have a wonderful day!
    Marius

  • 0 Votes
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    mariusjopenM

    Dear @gdk
    Perfect! Glad to hear!
    Many wishes!
    Marius

  • Pages can't be reached by URL

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    mariusjopenM

    Dear @EvaAnna
    Happy to help!
    Best!
    Marius

  • Certain Pages only load content on refresh.

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    mariusjopenM

    Dear @Lloyd
    can you make a screenshot of the console (google inspector) once you see the error?
    Which browser do you use?
    Best!
    Marius

  • Update Bug on 3.0.5 ? Can't update ...

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    arminunruhA

    Hey have you tried googling the error?
    https://www.google.com/search?q=wordpress+the+update+cannot+be+installed+because+we+will+be+unable+to+copy+some+files&oq=wordpress+the+update+cannot+be+installed+because+we+will+be+unable+to+copy+some+files&aqs=chrome..69i57j69i64.2313j0j7&sourceid=chrome&ie=UTF-8

    @mariusjopen that would have been great too if you would have googled that error

    @thomasmaier

    In your webhost control panel please see if you have a firewall activated on your server and disable it.
    In case you haven't entered your license key and activated lay theme, there will be no update notification.

    im really not sure what could cause that error "the update cannot be installed because we will be unable to copy some files"

    i can send the latest lay theme version to you, it works pretty well.

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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