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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 12.0k Posts
  • Carousel Addon Caption listed

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    10 Posts
    316 Views
    mariusjopenM

    Dear @saonkeer
    ah wow!

    Glad you managed it.
    Thank you for letting us know!

    Best!

    Marius

  • 0 Votes
    2 Posts
    87 Views
    mariusjopenM

    Dear @bro

    Can you post a link to our website?
    Then we can have a look and inspect that.

    Marius

  • 0 Votes
    8 Posts
    258 Views
    alexbrunoA

    Armin, thank you very much! This is indeed what is happening.

    The presence of a shortcode module (even with my shortcode plugin deactivated) will cause the page to refresh upon resizing the browser window to mobile/desktop width.

  • Video uploader not working -> HTTP error

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    5 Posts
    185 Views
    A

    Allright. So 12 mb is working fine.

    Could it be that there is some issue with the coded used? I managed to upload a file using the mpeg4 codec instead of the h.264 (x264) codec and had no issues.. the file was 21 mb in size.

    Cheers,
    A

  • Bug image resolution overlay

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    4 Posts
    182 Views
    mariusjopenM

    Dear @Ben
    do you know this?
    https://www.w3schools.com/css/css3_object-fit.asp
    Best!

    Marius

  • Unable to upload videos.

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    2 Posts
    104 Views
    mariusjopenM

    Dear @beatrizcoias
    can you post a link to your website?
    Then I can have a look.

    Best!

    Marius

  • Gridder layout is wiped from all projects

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    3 Posts
    178 Views
    arminunruhA

    Hey I don't see an email sent by your email address.

    Well maybe you moved your website and did not export the database properly?
    What happened before this?

    Maybe you were the one who emailed me who ran into this problem because you used the velvet blue plugin for moving your website?

  • Site breaks upon refresh

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    10 Posts
    459 Views
    arminunruhA

    well we were writing emails. qtranslate is not compatible anymore with the new php versions so i asked you to try a php version that is a little older

    i will need to look into maybe supporting a different translation plugin in the future

  • Unable to see "+project" under Gridder

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    3 Posts
    147 Views
    mariusjopenM

    Dear @gng
    I can see that you have not set up any pages.

    But I can add projects as thumbnails:

    1_1559216954308_Bildschirmfoto 2019-05-30 um 13.48.44.png 0_1559216954308_Bildschirmfoto 2019-05-30 um 13.48.20.png

    Did I miss something?

    Best!

    Marius

  • Carousel fixed height

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    4 Posts
    249 Views
    mariusjopenM

    Hi @Maurizio-Annese
    your carousel is up to date.
    You need to switch to SLIDE:
    0_1559216781299_Bildschirmfoto 2019-05-30 um 13.45.58.png

    To have all the options.

    Best!

    Marius

  • Page does not appear when entering directly

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    4 Posts
    221 Views
    arminunruhA

    sorry for the late reply

    you probably have a page or project with the same name.
    you could delete the page you don't need

  • 0 Votes
    5 Posts
    239 Views
    mariusjopenM

    Nice!!! :-D

  • white gaps between images

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    6 Posts
    206 Views
    arminunruhA

    nothing much you can do about this :/

  • 0 Votes
    3 Posts
    157 Views
    arminunruhA

    Sorry for the late answer.

    "Fullscreen Slider will be active in the phone view if each of your rows only contains one element.
    Also Fullscreen Slider can be active on the phone view if you use Custom Phone Layouts."

    This is written in "Lay Options" -> "Fullscreen Slider Addon"

  • Problems with Plugin "YOAST SEO"

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    28 Posts
    2k Views
    mariusjopenM

    Dear @sebastian_e
    always make a backup before.
    But yes. We think it should work.

    Best!

    Marius

  • 0 Votes
    4 Posts
    177 Views
    mariusjopenM

    Dear @wispkollektiv
    ah. Goof to hear!
    Which plugin?

    Best!

    Marius

  • Project thumbnail links broken

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    2 Posts
    103 Views
    mariusjopenM

    Dear @alidarosie
    mhm. I can see each artist page without problem. Did you manage to fix it?

    Best!

    Marius

  • Full Screen Slider problems

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    1 Posts
    95 Views
    No one has replied
  • Carousel: Open Link in new tab

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    2 Posts
    174 Views
    mariusjopenM

    Dear @jkoenig
    right now I do not see a link. Only the next slide.

    Best!

    Marius

  • multiline text in mobile menu title

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    0 Votes
    6 Posts
    256 Views
    mariusjopenM

    Dear @omoore
    ok!

    Best!

    Marius

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