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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • A

    info@laytheme.com not working

    3
    0 Votes
    3 Posts
    146 Views
    arminunruhA

    Fixing this!

  • L

    Migration not working

    2
    0 Votes
    2 Posts
    154 Views
    mariusjopenM

    Dear @lucaslarochelle
    looks like you are online 😀

    Best!

    Marius

  • P

    CSS Fixed Element affects other elements in the Gridder

    7
    0 Votes
    7 Posts
    351 Views
    P

    We figured it out! Thank you :)

    Greets, Paul

  • M

    APPEARS AN IMAGE OF THE THEME INSTRUCTIONS ON HOW TO CREATE THE THIRD MENU.

    5
    0 Votes
    5 Posts
    274 Views
    mariusjopenM

    Dear @mariagdelamo
    I still cannot see it but I think it might be that you have a little mess within your menus.
    Do you use all those menus?

    Have a look here and see if you can make a small cleanup:
    0_1553470505268_Bildschirmfoto 2019-03-25 um 00.34.46.png

    Best!

    Marius

  • M

    This topic is deleted!

    1
    0 Votes
    1 Posts
    17 Views
    No one has replied
  • Z

    Cant access my site!

    3
    0 Votes
    3 Posts
    181 Views
    mariusjopenM

    Dear @zamorski
    try zamorski.dk/wp-admin

    That works ☘️

    Best!

    Marius

  • D

    website down

    3
    0 Votes
    3 Posts
    233 Views
    Z

    @danny I have the same problem. What did you do – to fix it?

  • M

    Website down

    2
    0 Votes
    2 Posts
    130 Views
    mariusjopenM

    Dear @maxsiedentopf
    love the website. Works pretty well I think :-D

    Best!

    Marius

  • A

    Custom Mouse Cursor

    2
    0 Votes
    2 Posts
    210 Views
    mariusjopenM

    Dear @augustoemendoza
    can you post a link to your website?

    Best!

    Marius

  • D

    Project Thumbail Video not working

    10
    0 Votes
    10 Posts
    484 Views
    D

    Hi Armin,

    This make sense. Please let me know when you fix it.

    Thanks!!!

  • M

    Problems updating / publishing projects

    4
    0 Votes
    4 Posts
    214 Views
    mariusjopenM

    Dear @Marcmayus
    you need to select a thumbnail, otherwise you cannot push the publish button.

    Best!

    Marius

  • T

    Font Sizes vary on different Browsers

    2
    0 Votes
    2 Posts
    159 Views
    mariusjopenM

    Dear @timo
    on my Chrome, Safari and Firefox they are all the same size.

    0_1552477749219_Bildschirmfoto 2019-03-13 um 08.48.32.png

    Am I missing something?

    Best!

    Marius

  • Hayo GebauerH

    Weird favicon

    6
    0 Votes
    6 Posts
    303 Views
    mariusjopenM

    Dear @Hayo-Gebauer
    yep. And you don't like it?

    I don't really understand :-)

    Best!

    Marius

  • T

    gridder default in homepage

    2
    0 Votes
    2 Posts
    146 Views
    mariusjopenM

    Dear @thomas-trum
    make sure thát 1. they have all the same proportion and 2. use those guys:
    0_1552056667035_Bildschirmfoto 2019-03-08 um 11.50.36.png

    Best!

    Marius

  • T

    Gridder - page not accessible

    3
    0 Votes
    3 Posts
    209 Views
    T

    @mariusjopen Yes, that's it! Thanks.

  • A

    iPhone Carousel Swipe issue

    16
    0 Votes
    16 Posts
    797 Views
    mariusjopenM

    Dear @alasdair17
    I would set a couple of console.logs to see where the code stops working.

    Let us know :-)

    Best!

    Marius

  • L

    Link opens wrong page

    9
    0 Votes
    9 Posts
    447 Views
    mariusjopenM

    Dear @lucavanello
    the link and the open the page by url both show me the same content.

    No?

    Best!

    Marius

  • P

    Text formats don't apply correctly

    4
    0 Votes
    4 Posts
    264 Views
    mariusjopenM

    Dear @Pat
    I can see that the responsive size works now. How did you do it?

    Also in the Customizer you can chose the link-hover colour.
    Or you use CUSTOM CSS to do that.

    Sometimes those link colours can be very annoying. Because many rules are working the same time.

    Best!

    Marius

  • J

    Item position not consistent when Parallax applied

    4
    0 Votes
    4 Posts
    249 Views
    J

    Thanks for the update, and so glad to hear that's in the works!

  • D

    Parallax is getting crazy after i'm going back to the main page from a project page.

    8
    0 Votes
    8 Posts
    451 Views
    mariusjopenM

    Dear @davidgrn13
    we will take care of this as fast as possible.

    Best!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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