Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 12.0k Posts
  • Menu bug (tablet/before smartphone size)

    5
    0 Votes
    5 Posts
    50 Views
    ArneRobotA

    Cool, thank you @arminunruh !

  • 0 Votes
    2 Posts
    20 Views
    arminunruhA

    oh

    usually i don't ever show the default content of a post.
    only if there is woocommerce enabled, i show the default content of the post, because it can be a product. which is this:

    <?php the_content(); ?>

    otherwise, when showing a gridder layout, i never need to show the default content of a post.
    anyways, can you send that plugin to info@laytheme.com so I can improve the compatibility? Because it seems to be a paid plugin
    Also send a link to this topic please so I know what your email is about

  • 0 Votes
    4 Posts
    29 Views
    arminunruhA

    well its just the text that looks different? or does something else look different too?
    can you send screenshots and links of other differences?

    you can also send this as an email to info@laytheme.com

    the text looks different because the "Default" textformat is what texts look like in any grids.

    so you'd need to go to "textformats" and change the "Default" textformat

  • 0 Votes
    4 Posts
    22 Views
    arminunruhA

    It works, but what is about Chrome Mobile, Samsung Browser etc ... any Ideas?

    you need to find out the navigator.userAgent in javascript with these browsers and create custom css / js

    What about the "no-chrome-no-safari" u are using in lay?

    i dont understand your question

  • Overlay menu bug

    5
    0 Votes
    5 Posts
    73 Views
    J

    That CSS code solved the problem!!!
    Thanks so much for that!

  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • 0 Votes
    5 Posts
    50 Views
    fabiandraxlF

    I solved it in the meantime with custom code, so no hurry. Would be nice if you could solve it sometime though. Have a nice vacation in the meantime and let me know if I can assist you in any way.

    Best regards,
    Fabi

  • 0 Votes
    2 Posts
    8 Views
    arminunruhA

    i see! i will need to update the updating code.
    i wrote this down

    but your website still works right?

  • Carousel Autoplay options not taking effect

    18
    0 Votes
    18 Posts
    51 Views
    arminunruhA

    its probably because they are so small
    on desktop they are also a little hard to click
    try this:

    .home .lay-content a{ padding: 15px; }

    this gives the links more clickable space around

  • embeding WPform in Grid doesnt work.

    5
    0 Votes
    5 Posts
    46 Views
    arminunruhA

    i think it did work for me. i would like to take a closer look at your website

  • can't upload fonts (.woff or .ttf's)

    2
    0 Votes
    2 Posts
    16 Views
    arminunruhA

    oh mh! that is weird!
    usually this shouldn't happen.

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    sorry about the late reply!

  • Video thumbnails not loading on Safari mobile

    4
    0 Votes
    4 Posts
    63 Views
    M

    Thanks Armin I have emailed you.

  • HTML element not editable anymore

    7
    1 Votes
    7 Posts
    33 Views
    fabiandraxlF

    @arminunruh

    Fantastic, had that issue several times.

    Unfortunately, I haven't had the chance to write this down yet. Thanks for fixing it.❤️

  • website not loading on iphone safari

    6
    0 Votes
    6 Posts
    202 Views
    arminunruhA

    mmh lets wait a little bit until the next ios and thus next safari ios update, maybe this will fix it

  • 0 Votes
    2 Posts
    45 Views
    arminunruhA

    very cool website!

    yea imagehover doesn't work as expected when using the cover feature, i'll work on this today i think

  • Marquee not working after update

    5
    0 Votes
    5 Posts
    34 Views
    edgrbnzE

    Thanks a ton @arminunruh 💐

  • content out of the gridder

    3
    0 Votes
    3 Posts
    10 Views
    M

    @arminunruh sent

  • 0 Votes
    2 Posts
    13 Views
    arminunruhA

    it seems the theme is missing a file. maybe your lay theme is corrupted, meaning somehow its missing a file mh

    can you go to laykeymanager.com download the latest version then go to appearance → themes

    and then upload the downloaded lay theme, replacing the old one?

    or: 2. Disable all Plugins
    maybe theres an issue with a plugin

    if it doesnt work

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • Gridder hides content / thumbnail grid

    2
    0 Votes
    2 Posts
    13 Views
    arminunruhA

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    pls send the exact link where this issue happened

  • #search in menu does not work in firefox

    3
    0 Votes
    3 Posts
    24 Views
    arminunruhA

    can you send your website address, /wp-admin/ username and password and a link to this topic AND your FTP login info to info@laytheme.com?

    on my lay theme installation it works for firefox too. maybe theres a weird issue with your website. I'll need your ftp login too

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
G A B
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com