Skip to content

Lay Theme Forum
  1. Home
  2. Bug Reports

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • S

    Responsive doesn't work and the screen becomes white

    8
    0 Votes
    8 Posts
    429 Views
    arminunruhA
    hey this is fixed in the latest update!
  • edgrbnzE

    Tumbnail Grid shows all categories although set otherwise

    15
    0 Votes
    15 Posts
    1k Views
    arminunruhA
    hi with the new update this is fixed. however, you need to follow these steps to make it work: go to your /wp-admin/ and login now open all of the projects that should not be in a certain thumbnailgrid click on "update" in each of these projects
  • S

    Carousel Addon Caption listed

    10
    0 Votes
    10 Posts
    424 Views
    mariusjopenM
    Dear @saonkeer ah wow! Glad you managed it. Thank you for letting us know! Best! Marius
  • B

    Carousel Update: images slide in from right on page load

    2
    0 Votes
    2 Posts
    118 Views
    mariusjopenM
    Dear @bro Can you post a link to our website? Then we can have a look and inspect that. Marius
  • alexbrunoA

    Site automatically refreshes in certain browsers when switching between desktop and mobile styles

    8
    0 Votes
    8 Posts
    434 Views
    alexbrunoA
    Armin, thank you very much! This is indeed what is happening. The presence of a shortcode module (even with my shortcode plugin deactivated) will cause the page to refresh upon resizing the browser window to mobile/desktop width.
  • A

    Video uploader not working -> HTTP error

    5
    0 Votes
    5 Posts
    243 Views
    A
    Allright. So 12 mb is working fine. Could it be that there is some issue with the coded used? I managed to upload a file using the mpeg4 codec instead of the h.264 (x264) codec and had no issues.. the file was 21 mb in size. Cheers, A
  • B

    Bug image resolution overlay

    4
    0 Votes
    4 Posts
    222 Views
    mariusjopenM
    Dear @Ben do you know this? https://www.w3schools.com/css/css3_object-fit.asp Best! Marius
  • B

    Unable to upload videos.

    2
    0 Votes
    2 Posts
    133 Views
    mariusjopenM
    Dear @beatrizcoias can you post a link to your website? Then I can have a look. Best! Marius
  • J

    Gridder layout is wiped from all projects

    3
    0 Votes
    3 Posts
    214 Views
    arminunruhA
    Hey I don't see an email sent by your email address. Well maybe you moved your website and did not export the database properly? What happened before this? Maybe you were the one who emailed me who ran into this problem because you used the velvet blue plugin for moving your website?
  • telmotypeT

    Site breaks upon refresh

    10
    0 Votes
    10 Posts
    635 Views
    arminunruhA
    well we were writing emails. qtranslate is not compatible anymore with the new php versions so i asked you to try a php version that is a little older i will need to look into maybe supporting a different translation plugin in the future
  • G

    Unable to see "+project" under Gridder

    3
    0 Votes
    3 Posts
    190 Views
    mariusjopenM
    Dear @gng I can see that you have not set up any pages. But I can add projects as thumbnails: [image: 1559216955693-bildschirmfoto-2019-05-30-um-13.48.44.png] [image: 1559216955771-bildschirmfoto-2019-05-30-um-13.48.20.png] Did I miss something? Best! Marius
  • M

    Carousel fixed height

    4
    0 Votes
    4 Posts
    331 Views
    mariusjopenM
    Hi @Maurizio-Annese your carousel is up to date. You need to switch to SLIDE: [image: 1559216781625-bildschirmfoto-2019-05-30-um-13.45.58.png] To have all the options. Best! Marius
  • JaninaJ

    Page does not appear when entering directly

    4
    0 Votes
    4 Posts
    296 Views
    arminunruhA
    sorry for the late reply you probably have a page or project with the same name. you could delete the page you don't need
  • K

    mouseover image on thumbnails hides original image on mobile

    5
    0 Votes
    5 Posts
    323 Views
    mariusjopenM
    Nice!!! :-D
  • D

    white gaps between images

    6
    0 Votes
    6 Posts
    325 Views
    arminunruhA
    nothing much you can do about this :/
  • T

    Fullscreen slider doesn't work when there is more than one element per page on the phone version

    3
    0 Votes
    3 Posts
    192 Views
    arminunruhA
    Sorry for the late answer. "Fullscreen Slider will be active in the phone view if each of your rows only contains one element. Also Fullscreen Slider can be active on the phone view if you use Custom Phone Layouts." This is written in "Lay Options" -> "Fullscreen Slider Addon"
  • B

    Problems with Plugin "YOAST SEO"

    28
    0 Votes
    28 Posts
    2k Views
    mariusjopenM
    Dear @sebastian_e always make a backup before. But yes. We think it should work. Best! Marius
  • W

    Carousel Row | Project Thumbnail Row | Custom Phone Layout Bug

    4
    0 Votes
    4 Posts
    225 Views
    mariusjopenM
    Dear @wispkollektiv ah. Goof to hear! Which plugin? Best! Marius
  • A

    Project thumbnail links broken

    2
    0 Votes
    2 Posts
    149 Views
    mariusjopenM
    Dear @alidarosie mhm. I can see each artist page without problem. Did you manage to fix it? Best! Marius
  • S

    Full Screen Slider problems

    1
    0 Votes
    1 Posts
    110 Views
    No one has replied

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com