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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • Thumbnail grid not displaying

    5
    0 Votes
    5 Posts
    384 Views
    mariusjopenM

    @OHA-Osthang
    It's magic!

    Best!

    Marius

  • "Set placeholder image" disappeared

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    4 Posts
    424 Views
    L

    The videos are not playing on my ios device.
    How can I replace it by a picture ?
    THX

  • Project description not saving

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    0 Votes
    8 Posts
    570 Views
    arminunruhA

    Hello!

    Marius and you found out it doesn't work on Firefox. If you update lay theme now, it should work again. Yea, it was a compatibility issue with the latest WordPress update.

    Maybe you need to clear your cache to make it work, not sure.

    Have a good day!

  • Kann im Gridder erstellte Inhalte nicht sehen

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    0 Votes
    2 Posts
    256 Views
    mariusjopenM

    Hi @niko
    I assume you have LayTheme and Wordpress updated?

    Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation.

    Marius

  • 0 Votes
    7 Posts
    524 Views
    arminunruhA

    Ok if you update lay theme and then re-save the projects which contain the "project description" textfield that have linebreaks it should work!

  • HTTPS doesn't display the carousel

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    8 Posts
    627 Views
    L

    Hi @arminunruh,
    I have set https to the src, it works perfectly now!
    You are doing a very great job, thank you very much again!
    All the best,
    Loris

  • Needing help

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    1 Posts
    196 Views
    No one has replied
  • 0 Votes
    8 Posts
    597 Views
    mariusjopenM

    Hi @Jojoammler
    this is not possible on the mobile phones yet.

    We hope to integrate that soon!

    Best!

    Marius

  • 0 Votes
    9 Posts
    649 Views
    L

    Thank you very much!

  • spacing on mobile

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    4 Posts
    409 Views
    daniD

    Perfect, thanks for the fix!

  • Menu size on mobile

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    5 Posts
    430 Views
    arminunruhA

    Hey!
    I will release an update today that will fix this!
    Seems to be a weird ios behavior that can be fixed with:

    html{ -webkit-text-size-adjust: none; }
  • Emoji Support? 🙏

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    0 Votes
    2 Posts
    314 Views
    mariusjopenM

    Hi @clrcrtq
    Here it works:
    1_1510913178636_Bildschirmfoto 2017-11-17 um 11.04.34.png 0_1510913178635_Bildschirmfoto 2017-11-17 um 11.04.27.png

    In the backend and front end.

    Do you have the latest version of LayTheme and Wordpress installed?

    Best!

    Marius

  • This topic is deleted!

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    1 Posts
    1 Views
    No one has replied
  • Typeface doesn't display properly

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    3 Posts
    274 Views
    mariusjopenM

    Hi @ievux
    have a look here:

    http://laythemeforum.com:4567/topic/1598/embedding-font-does-not-work/4

    Best!

    Marius

  • Project Page shows no content

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    0 Votes
    2 Posts
    255 Views
    WalkerW

    Problem solved.
    After updating all my plugins...??

  • Intro image GIF not working

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    0 Votes
    5 Posts
    742 Views
    arminunruhA

    Hey you can update lay theme and then it should work!

  • Link to an id

    3
    0 Votes
    3 Posts
    483 Views
    NicolasN

    ok thanks, i just want to make an anchor link between pages.

    I'll try to do that with your link.

    Here is my website : http://nicolastilly.fr/

  • Fullscreen slider - Mobile

    4
    0 Votes
    4 Posts
    509 Views
    mariusjopenM

    Hi @adam
    This is because the content is too long.
    So it automatically switches to the stacked version.

    You can make an alternative mobile Layout and put in less text.

    Best!

    Marius

  • 0 Votes
    2 Posts
    292 Views
    mariusjopenM

    Hi @tristan

    ok. We will look into that!

    Thank you for letting us know!

    Best!

    Marius

  • 0 Votes
    2 Posts
    291 Views
    mariusjopenM

    Hi @nina
    can you have a look here?
    http://laythemeforum.com:4567/topic/1598/embedding-font-does-not-work/3

    Maybe that will solve the problem.

    Let me know!

    :-D

    Best!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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