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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • M

    Scroll is not smooth

    6
    0 Votes
    6 Posts
    496 Views
    mariusjopenM
    Perfect! Happy to hear! It is always about isolaing the problems. Best! Marius
  • M

    This topic is deleted!

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    0 Votes
    1 Posts
    7 Views
    No one has replied
  • J

    Misc option disappears

    4
    0 Votes
    4 Posts
    269 Views
    mariusjopenM
    Dear @julien just click on Lay Options. Hope that helps! Marius
  • K

    Blank window after update to 2.6.7

    5
    0 Votes
    5 Posts
    353 Views
    mariusjopenM
    Perfect!
  • L

    classes are not reacting anymore

    6
    0 Votes
    6 Posts
    465 Views
    mariusjopenM
    Dear @Lisa great! Happy to hear! Marius
  • Y

    Can't publish sites

    3
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    3 Posts
    193 Views
    mariusjopenM
    Dear @yannickzs Best is if you write me a PM and include your username, password and a link to this conversation. Marius
  • M

    Footer not working in Firefox version 48.0.2?

    2
    0 Votes
    2 Posts
    174 Views
    mariusjopenM
    Dear @mrrpringle when I open your page in Firefox ā€“ I get this: [image: 1543396276635-bildschirmfoto-2018-11-28-um-10.10.45-resized.png] Do you have any CUSTOM code installed or trouble with your provider? Best! Marius
  • L

    Video Autoplay in Thumbnail Grid Frontpage does not work

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    3 Posts
    385 Views
    arminunruhA
    Your videos autoplay for me. Are you sure you have this setting right? "Video Thumbnail Behaviour" at the bottom here: [image: 1543315872886-screenshot-2018-11-27-at-11.50.41.png]
  • S

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • M

    Weird space underneath mobile Menu Bar

    7
    0 Votes
    7 Posts
    678 Views
    mariusjopenM
    Dear @Marvic can you post a link to your website? Then we can have a look. Thank you :-) Marius
  • H

    Mouse Cursor Controls won't work with Firefox and Chrome.

    6
    0 Votes
    6 Posts
    435 Views
    mariusjopenM
    Dear @hmkcom great! Very happy to hear! Marius
  • M

    Scroll bug for Full Screen Slider

    5
    0 Votes
    5 Posts
    378 Views
    mariusjopenM
    Hi @Masepape1 we are happy you found the solution and are also happy that you shared it with us. Best! Marius
  • K

    Gridder Gone

    3
    0 Votes
    3 Posts
    235 Views
    mariusjopenM
    Dear @Kola great! Thank you for sharing! Marius
  • M

    Words disappear in website after hyperlinked

    vanish disappear hyperlink bug link
    4
    0 Votes
    4 Posts
    393 Views
    mariusjopenM
    Dear @Masepape1 maybe you can upload the website to a subdomain? Can you try to deactivate all your plugins and CUSTOM CSS code? Best! Marius
  • E

    Shortcodes disappear after page resize

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    12 Posts
    758 Views
    arminunruhA
    Whoops! Sorry forgot about this. Will try and fix this soon. :DDD :///
  • J

    Checkbox doesn't display in WPForms

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    0 Votes
    2 Posts
    293 Views
    mariusjopenM
    Dear @Julie great website. Great project! Can you send us the exact link where the checkbox is missing? Best! Marius
  • F

    no content at Internet Explorer 11

    22
    0 Votes
    22 Posts
    1k Views
    mariusjopenM
    Dear @fug great! Happy to hear! Marius
  • M

    Gridder display issue and text format problem

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    0 Votes
    8 Posts
    620 Views
    arminunruhA
    It seems that the .woff files that are responsible for showing the icons do exist but they cannot be loaded on your server, for example: http://www.sissyraptopoulou.com/wp-content/themes/lay/assets/bootstrap/fonts/glyphicons-halflings-regular.woff I see your textformats is using ttf files. But if I upload a .woff file, the server does not load the .woff file. Please speak to your webhost, maybe there is an issue with your server configuration or htaccess configuration.
  • M

    Website footer/menu disappears on Firefox?

    2
    0 Votes
    2 Posts
    178 Views
    mariusjopenM
    Dear @mrrpringle can you send us a link to your website? That makes it easier for use to help. Best! marius
  • J

    Gridder to edit disappeard with new update - everywhere

    4
    0 Votes
    4 Posts
    317 Views
    mariusjopenM
    Dear @julianmack ah ok. Happy to hear it is up and running again. Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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