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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • J

    Frame size for gridder only in % on mobile

    4
    0 Votes
    4 Posts
    352 Views
    mariusjopenM
    Dear @jw happy that helped. What exactly do you mean with that? Best! Marius
  • Surpluss1S

    Elements in Gridder Completely Locked in Place & Site Doesn't Load "Categories" Temporary Workaround

    14
    0 Votes
    14 Posts
    948 Views
    mariusjopenM
    Dear @Surpluss1 perfect! Happy to help! Marius
  • P

    Visibility Issues with Lay Theme

    2
    0 Votes
    2 Posts
    184 Views
    mariusjopenM
    Dear @paul_digital it looks like the problem is fixed, right? [image: 1541439461245-bildschirmfoto-2018-11-05-um-18.36.43-resized.png] Which browser did you use? Best! Marius
  • 0

    Lightbox & Element Grid

    5
    0 Votes
    5 Posts
    338 Views
    mariusjopenM
    Dear @dschulii I updated LayTheme and the Lightbox plugin and now everything works again. Best! Marius
  • J

    Font changes in mobile

    7
    0 Votes
    7 Posts
    670 Views
    mariusjopenM
    Dear @jspinkus Best is if you write me a PM and include your username, password and a link to this conversation. Marius :-)
  • C

    video thumbnail fail

    5
    0 Votes
    5 Posts
    314 Views
    mariusjopenM
    Dear @cmem it seems to work here. No? [image: 1540984359131-bildschirmfoto-2018-10-31-um-12.12.05.png] Best! Marius
  • NaryeiN

    Bug with cover

    3
    0 Votes
    3 Posts
    283 Views
    mariusjopenM
    Dear @Naryei when you deactivate the cover feature it works. I think the cover gives the objects on the page a different position. Because it is not connected to the borders. Is it also possible without Cover feature? Best! Marius
  • G

    Nothing shows up...

    2
    0 Votes
    2 Posts
    176 Views
    mariusjopenM
    Dear @ginamerz I can see this. Looks like you did not put anything on the website. [image: 1540410191014-bildschirmfoto-2018-10-24-um-21.42.46-resized.png] Best! Marius
  • N

    Bug with cover while scrolling

    2
    0 Votes
    2 Posts
    206 Views
    mariusjopenM
    Dear @NR the website works well here. Did you solve it already? Which browser did you use when the problem was there? Best! Marius
  • Hayo GebauerH

    Error establishing a database connection

    4
    0 Votes
    4 Posts
    269 Views
    mariusjopenM
    Dear @Hayo-Gebauer cool! Happy to hear! Marius
  • F

    Menu bar transition isn't working on some device

    6
    0 Votes
    6 Posts
    437 Views
    mariusjopenM
    Dear @fabiofrl if it is ONLY your iPhone I think it might be Cache related. Try a different browser on your phone or an incognito window. Best! Marius
  • A

    No content on iPad IOS 9.3.5

    4
    0 Votes
    4 Posts
    303 Views
    A
    @mariusjopen yep thanks a lot for the support! Best Aris
  • R

    Text position: fixed in Gridder

    11
    0 Votes
    11 Posts
    2k Views
    mariusjopenM
    Hi @mrrpringle have a look here: https://stackoverflow.com/questions/1279957/how-to-move-an-element-into-another-element Hope that helps! Best! Marius
  • T

    This topic is deleted!

    1
    0 Votes
    1 Posts
    9 Views
    No one has replied
  • minuit_pileM

    Fixed adress bar on Google Chrome mobile

    2
    0 Votes
    2 Posts
    213 Views
    mariusjopenM
    Dear @minuit_pile I strongly assume that this is browser related. There is no solution from our side for this. Best! Marius
  • R

    cover feature bug on mobile + new page loads scrolled after anchor is used in previous page

    11
    0 Votes
    11 Posts
    823 Views
    mariusjopenM
    Dear @robin the link you sent works fine. Did you manage to solve the problem? Many wishes! Marius
  • C

    Mobile version changes the color of the inactive page titles in the menu - except when mouseover

    6
    0 Votes
    6 Posts
    377 Views
    mariusjopenM
    Great! Happy to hear!
  • A

    thumbnails no longer clickable

    click mouseover thumbnail
    11
    0 Votes
    11 Posts
    883 Views
    mariusjopenM
    Dear @Alizee ah yes. That can easily happen. Glad you found it! Best! Marius
  • W

    Can not add images & carousel not working after update

    12
    0 Votes
    12 Posts
    1k Views
    mariusjopenM
    Dear @Lu-Liang you need to click in image to insert images when you are inside of the carousel. [image: 1538663385440-bildschirmfoto-2018-10-04-um-16.29.07-resized.png] But I assume you know that. Can you send me a PM with a link to this conversation your username and password? I will then have a look. Best! Marius
  • J

    Webfont has stopped working

    4
    0 Votes
    4 Posts
    268 Views
    mariusjopenM
    Dear @joebaglow yes. This is how it looks like. Can you send me a screenshot of the Arrows? Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options ā†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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