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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • Links not working

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    2 Posts
    273 Views
    mariusjopenM

    Hi aritamatos!

    This is probably typical when you want to show something… For me it works fine. Even on mobile.

    Even on different browsers.

    Which links don't work? The navigations or the images?

    Let me know!

    Best!

    Marius

  • click on menu doesn't work

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    2 Posts
    240 Views
    mariusjopenM

    Hi cmarie!

    Can you post a link to your website?

    Can you remove the Custom CSS code and check if the problem remains?

    Best!

    Marius

  • Editing (Rotating) images

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    mariusjopenM

    Hello Julia!

    As you can see – for me it works.
    0_1497277155993_Bildschirmfoto 2017-06-12 um 16.18.26.png

    Can you post a link to your website that I can have a look?

    Best!

    Marius

  • Carousel not working

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    2 Posts
    279 Views
    mariusjopenM

    Hi dsagastume!

    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    Best!

    Marius

  • Google Map only appears when browser resizes

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    441 Views
    mariusjopenM

    Ah great!

    What happens when you disable your custom CSS, HTML and Javascript code?

    Best!

    Marius

  • "Add font" button is missing

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    2 Posts
    244 Views
    mariusjopenM

    Hi nikolaidobreff!

    Do you have the newest version of Laytheme installed?

    Which Plugins do you use?

    Best!

    Marius

  • Animated gif does not play

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    0 Votes
    2 Posts
    217 Views
    mariusjopenM

    Hi mick_bg!

    Do you have the newest version of Laytheme installed?

    Can you send a link to the website – then we can have a look?

    All the best!

    Marius

  • Images not loaded on SSL

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    4 Posts
    430 Views
    mariusjopenM

    Hi odomera!

    Oh wow! Lucky that was such an easy fix.

    I know for myself how sometimes things can be super annoying and in the end the problem is simple.

    Great you did it and thank you for sharing this in the forum!

    All the best!

    Marius

  • 0 Votes
    6 Posts
    604 Views
    mariusjopenM

    :bath_tone2:

  • Menu not working

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    7 Posts
    563 Views
    mariusjopenM

    Hi beatrizcoias!

    And if you use a different font in the menu?

    If this does not work, best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    :-)

    Marius

  • Carousel Addon Text disappears on mobilephone

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    4 Posts
    351 Views
    mariusjopenM

    Hi Marcin!

    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    :-)

    Marius

  • Font & Menu not working on Chrome

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    2 Posts
    231 Views
    No one has replied
  • Content won't show

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    3 Posts
    331 Views
    mariusjopenM

    :medal:
    :medal:
    :medal::medal::medal:

  • Error loading website

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    2 Posts
    253 Views
    mariusjopenM

    Hey KIM!

    What happens when you remove the custom CSS code?

    Does the text then still load before all the images are loaded?

    Let me know :-)

    Marius

  • Thumbnailgrid doesn't show / JS error

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    3 Posts
    319 Views
    mariusjopenM

    :horse_racing_tone1:

  • This topic is deleted!

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    1 Posts
    10 Views
    No one has replied
  • All Project & Page Links Broken

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    0 Votes
    2 Posts
    273 Views
    mariusjopenM

    Hi caoboy!

    Here everything works fine.

    Is the problem still there?
    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    All the best!

    Marius

  • Lightbox Images not centered - bug

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    0 Votes
    4 Posts
    552 Views
    mariusjopenM

    Hey Maxz!

    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    All the best!

    Marius

  • Buggy resource loading on SSL website

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    0 Votes
    2 Posts
    456 Views
    mariusjopenM

    Hey Jenss!

    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    All the best!

    Marius

  • Content only visible when logged in

    2
    0 Votes
    2 Posts
    284 Views
    mariusjopenM

    Hey keeeeeeeeeeeeep!

    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

    Many wishes!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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