Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • 404 Not Found

    4
    0 Votes
    4 Posts
    516 Views
    arminunruhA
    Hey stella, We were in email contact about this.
  • Background color disapear on smartphone

    6
    0 Votes
    6 Posts
    559 Views
    arminunruhA
    Hey You set the row-class to "weiss" and assigned to the "weiss" class is custom css that makes the background white :). Just right click the row in the gridder and click "edit html class and id" and remove "weiss"
  • tiny logo imgs

    size img icon
    6
    0 Votes
    6 Posts
    626 Views
    U
    thank you, sorry for the silly question!!!
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • <br/> tag in HTML embed won't render

    5
    0 Votes
    5 Posts
    523 Views
    arminunruhA
    Hey! HTML code in gridder: [image: 1517570284423-screen-shot-2018-02-02-at-12.17.08.png] HTML code on frontend: [image: 1517570305612-screen-shot-2018-02-02-at-12.17.14-resized.png] The HTML markup is correct on the frontend. Still, no text will shop up because globally the font-size is set to 0 because of layout reasons. (If the font size is not 0, there will be small gaps between divs) That's why you need to add a textformat's HTML class to any <p> like: [image: 1517570397170-screen-shot-2018-02-02-at-12.19.45.png]
  • Space between elements off in Mobile

    4
    0 Votes
    4 Posts
    596 Views
    mariusjopenM
    Hi @davidj do you use a special mobile layout? [image: 1517528060487-bildschirmfoto-2018-02-01-um-21.33.51-resized.png] It looks like it starts a new row in the mobile version… All the best! Marius
  • Mobile Menu offset in newest Firefox

    3
    0 Votes
    3 Posts
    328 Views
    mariusjopenM
    Hi @debutdebut great! You can highlight code with four of those ` around the code :-) Best! Marius
  • Font Weight not working

    2
    0 Votes
    2 Posts
    465 Views
    mariusjopenM
    Hi @Jens it depends. To sue all the different weights – you need to install a font with all those different weights. All the best! Marius
  • Gridder Defaults don't work properly

    5
    0 Votes
    5 Posts
    566 Views
    mariusjopenM
    Hi @Jens you need to use this button to make changes. [image: 1517335209000-bildschirmfoto-2018-01-30-um-15.59.10.png] And yes. It resets all the distances on the whole theme. we wrote that issue down for future updates! I hope that works with you. All the best! Marius
  • 500 Internal Error

    2
    0 Votes
    2 Posts
    352 Views
    mariusjopenM
    Hi @koliveros the page seems to work fine again, right? What was the issue? All the best! Marius
  • Mobile menu item not working

    4
    0 Votes
    4 Posts
    385 Views
    mariusjopenM
    HI @12b on my computer the about page seems to work fine on desktop and mobile. You managed to solve the problem? Many wishes! Marius
  • tinymce addons not showing

    4
    0 Votes
    4 Posts
    464 Views
    mariusjopenM
    Hi @Anybany it is not possible to make those changes in the admin-backend. You could use jQuery to built an expand/collapse function yourself and activate it on click. I hope I could help a bit :-) Best! Marius
  • Lightbox problem on Safari last release

    1
    0 Votes
    1 Posts
    181 Views
    No one has replied
  • Page reloads instead of doing a transition

    4
    0 Votes
    4 Posts
    440 Views
    mariusjopenM
    Hi @badjuju ah wow! Yes. It is always good to remove everything and then activate it step by step. Well done! Marius
  • Site layout in backend broken; Content deleted after publishing

    6
    0 Votes
    6 Posts
    527 Views
    arminunruhA
    Hey, not sure what happened here, but I just reinstalled laytheme and now it works again I think! Have a good day
  • Internet Explorer - site not fully loading

    1
    0 Votes
    1 Posts
    157 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • Projects not appearing on anyones devices but my own.

    2
    0 Votes
    2 Posts
    146 Views
    No one has replied
  • Glyphicons not inserting into Source Code window in Text Editor properly

    5
    0 Votes
    5 Posts
    400 Views
    mariusjopenM
    Ah! Perfect!
  • Links in Text not working

    7
    0 Votes
    7 Posts
    542 Views
    12b1
    Thanks Marius! That's the one. Also forgive me if I seem to be doing something totally wrong. But I seem to be having some issues with my 'Front Page' setting. Whilst this is set to 'Home' within the customize panel, when I view 'All Pages' there is no 'Front page' showing. This is leaving with some issues when trying to add a popup to one of the pages that was previously working...

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com