Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 12.0k Posts
  • IMAGE OFF THE GRID AFTER UPDATE

    5
    0 Votes
    5 Posts
    17 Views
    arminunruhA

    so can you update to the latest version and send a link?
    sorry about this, i tested the new version a lot and still missed this, going to fix it asap as soon as i got the link

  • Site doesn't show on phone

    7
    0 Votes
    7 Posts
    35 Views
    T

    @arminunruh
    Thanks for the Minify cache tip.
    I realized that I had two cache plugins running at the same time. I ditched one and the site works again.
    Best Sarah

  • Polylang Duplicate Projects Bug

    5
    0 Votes
    5 Posts
    47 Views
    fabiandraxlF

    @arminunruh

    Thanks, works fine now! 🙌🏻

  • GRIDDER DOESN'T SHOW UP ANYMORE

    4
    0 Votes
    4 Posts
    51 Views
    M

    @arminunruh Yep!

  • plugin installiert -> 504 getaway

    2
    0 Votes
    2 Posts
    6 Views
    arminunruhA

    you can disable the plugin using ftp:

    https://laytheme.com/troubleshooting.html#critical-error

    then your website should work again!

  • 0 Votes
    4 Posts
    52 Views
    arminunruhA

    hey you can update now and it should work!
    sorry for the late response!

  • carousel on mobile

    3
    0 Votes
    3 Posts
    19 Views
    M

    @arminunruh amazing, thanks, it's working after updating

  • Sticky feature issue

    5
    0 Votes
    5 Posts
    65 Views
    N

    @arminunruh Yep, it works like a charm, thanks!

  • This topic is deleted!

    6
    0 Votes
    6 Posts
    27 Views
  • News plugin list view broken by update

    3
    0 Votes
    3 Posts
    18 Views
    arminunruhA

    ah i see!

    going to release an update in like 30 minutes that fixes this

  • Portrait Intro Media

    3
    0 Votes
    3 Posts
    327 Views
    M

    @arminunruh ✨🙏

  • Child Attributes missing

    5
    0 Votes
    5 Posts
    40 Views
    arminunruhA

    lay theme doesnt support child pages i think

  • Text format specified for Phone not updating

    2
    0 Votes
    2 Posts
    13 Views
    arminunruhA

    select the text and use the "clear format button" in the texteditor which is the eraser icon
    then try again

  • Manual made type links like Disable Ajax now

    4
    0 Votes
    4 Posts
    47 Views
    arminunruhA

    you are missing the data-type="page" attribute

    it can either be page or project or i think "lay_news" or sth

  • 0 Votes
    3 Posts
    32 Views
    I

    @arminunruh thanks a lot, looks like you solved the problem in the last update. Again, thank you very much!

  • Back and forth in the browser of Instagram

    3
    0 Votes
    3 Posts
    47 Views
    M

    @arminunruh Cool, it works now! Thanks!!

  • Text marquee space in between not working

    5
    0 Votes
    5 Posts
    56 Views
    arminunruhA

    sure

    are you sure u did the steps outlined in the right box?

    Update Lay Theme and all Lay Theme Addons Disable all Plugins Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes" Now see if your problem solved itself

    if so:

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • 0 Votes
    3 Posts
    27 Views
    fabiandraxlF

    @arminunruh

    Thanks, new update fixed it. :P

  • News Slug

    10
    0 Votes
    10 Posts
    104 Views
    fabiandraxlF

    @arminunruh

    Okay, habe bis jetzt nicht gewusst, dass ich das einfach in den Layoptions ändern kann. Habe den Name für das Newsfeature geändert …

    Thank you.

  • Front Page blank

    5
    0 Votes
    5 Posts
    44 Views
    arminunruhA

    u have more errors:
    Screenshot 2022-12-23 at 11.39.12.png

    see just like open your javascript console:
    command + shift + i

    in chrome and then click "console"

    as long as you put javascript into ur website that produces errors this wont work i think

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com