hey i think i sent u an email about this no?
can u try the steps in the blue box to the right?

if it wont work:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

yea go to lay options -> disable intro feature

does that fix it?

yea you put the link to it only inside a page where u want it

or if you have this link in your menu, you can show and hide it based on what page you're on with custom css:
https://laytheme.com/documentation/custom-css-styling.html#css-based-on-current-page

yea you can set up multiple overlay pages

and unfortunately i cant reproduce your issue

can you do the steps in the blue box to the right please
if that doesnt fix it:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

oh thats weird maybe its better to use px, maybe the ipad renders fonts in vw a lot differently :O

whats ur website address

you can also create a textformat, then go to customize -> menu style -> submenu

and apply the textformat there

ok so the ajax request is too large for your server to handle

i dont think its over 100mb though. im just sending some html, it should at most be 500kb i think.

i never saw this issue before

Cheers! Missed that.

Thanks, it worked!

hey the new update 7.4.0 fixes the issue!

sorry that this issue came up

lay options → "never change scroll position"

when this setting was turned on, the images wouldn't load and i fixed this.
this setting is only supposed to be turned on, if your website is a splitscreen website: https://laytheme.com/tutorials/create-a-splitscreen-website.html

some of the websites where the images didn't load now had this setting enabled but they weren't even splitscreen websites. if thats the case for you, please disable this setting also

cause it causes wrong scroll positions for websites that are not splitscreen websites

@felix_rabe Thanks for the explanation and the advice! Everything makes more sense now :)

@NDT Position: fixed takes the element of the layout, so you would have to define the margins, width, height, etc. for the element with css

@arminunruh Hi Armin!

I disabled the intro feature and that solved my problem. I didn't realise that this was a thing and honestly do not know how this option was enabled, as I never used it before.

Thanks for your help, I'm glad my site is up and running normally again.

@arminunruh
yeeyyy it perfectly fits the browser height with the update!
thank you so much for your quick support and the update <3 <3 <3

i think i fixed this with the latest lay theme update
i see you also have the youtube script enabled mh

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

hey i asked some other people to send me their logins.
cause i cant reproduce this yet unfortunately, so i will take a closer look on their websites.
sorry this happened!

can you choose a different mobile menu style in customize → mobile → mobile menu → menu style

the style that you have animates the height of the mobile menu. this seems to be not compatible with the blur effect

can you do the steps in the right box please, the blue box
if it doesnt work:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Thanks a lot!! Works perfect now!