Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • HTML element not editable anymore

    7
    1 Votes
    7 Posts
    122 Views
    fabiandraxlF
    @arminunruh Fantastic, had that issue several times. Unfortunately, I haven't had the chance to write this down yet. Thanks for fixing it.ā¤ļø
  • website not loading on iphone safari

    6
    0 Votes
    6 Posts
    722 Views
    arminunruhA
    mmh lets wait a little bit until the next ios and thus next safari ios update, maybe this will fix it
  • image hover addon – images stay on top of text

    2
    0 Votes
    2 Posts
    87 Views
    arminunruhA
    very cool website! yea imagehover doesn't work as expected when using the cover feature, i'll work on this today i think
  • Marquee not working after update

    5
    0 Votes
    5 Posts
    130 Views
    edgrbnzE
    Thanks a ton @arminunruh šŸ’
  • content out of the gridder

    3
    0 Votes
    3 Posts
    42 Views
    M
    @arminunruh sent
  • 6.3.2 Failed to load plugin url ... tinymce_fontloader.js

    2
    0 Votes
    2 Posts
    47 Views
    arminunruhA
    it seems the theme is missing a file. maybe your lay theme is corrupted, meaning somehow its missing a file mh can you go to laykeymanager.com download the latest version then go to appearance → themes and then upload the downloaded lay theme, replacing the old one? or: 2. Disable all Plugins maybe theres an issue with a plugin if it doesnt work can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • #search in menu does not work in firefox

    3
    0 Votes
    3 Posts
    63 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic AND your FTP login info to info@laytheme.com? on my lay theme installation it works for firefox too. maybe theres a weird issue with your website. I'll need your ftp login too
  • Click at the beggining and image not appearing since update

    4
    0 Votes
    4 Posts
    69 Views
    K
    Thank you @arminunruh! it worked well
  • Sticky element conflict with place freely

    2
    0 Votes
    2 Posts
    47 Views
    arminunruhA
    hey when you use the cover feature maybe dont put a place freely element there the place freely feature doesnt work well with the cover feature or any layouts that use browser height rows or custom browser height rows: [image: 1696341375400-screenshot-2023-10-03-at-15.56.12.png]
  • menu doesn't show on latest update 6.3.1

    3
    0 Votes
    3 Posts
    56 Views
    arminunruhA
    can u update again and see if it works now
  • This topic is deleted!

    6
    0 Votes
    6 Posts
    69 Views
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Carousel not respecting margins

    2
    0 Votes
    2 Posts
    38 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • can't update project category content

    2
    0 Votes
    2 Posts
    36 Views
    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • This topic is deleted!

    3
    0 Votes
    3 Posts
    32 Views
  • "no-animation" class applied, doesn't work

    4
    0 Votes
    4 Posts
    115 Views
    arminunruhA
    it does still work for me, i just tested it do you have a link?
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • wp offload media

    9
    0 Votes
    9 Posts
    262 Views
    arminunruhA
    ok can u update lay theme now and see if it works?
  • the issue with extremely compressed images is back

    4
    0 Votes
    4 Posts
    99 Views
    arminunruhA
    Do you think I should change the host as well? mh no i don't think so you can first create a backup of the website using the duplicator plugin maybe
  • carousel autoplay speeding up for large delays and slow fades

    2
    0 Votes
    2 Posts
    58 Views
    arminunruhA
    oh it seems in my code i didn't add autoplay and transition speed when determining when to switch out an image i only had the autoplay value in use i fixed it now, can you update the carousel addon?

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com