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2.6k Topics 12.0k Posts
  • fabiandraxlF

    New Gutter Problem

    12
    0 Votes
    12 Posts
    109 Views
    RichardR
    Dear @anaritasousa

    Could you please a post to your website, and possibly also one of your Gridder setup showing the Bug? 🌝

    Best Richard
  • J

    Site doesn't show content

    2
    0 Votes
    2 Posts
    11 Views
    RichardR
    Dear Jannik @jannott

    Are you still experiencing this problem on the information page?
    When testing within Safari or Chrome i cannot recreate the Bug:

    Screen Shot 2022-03-08 at 12.27.43 PM.png

    Best wishes Richard
  • B

    Woocommerce carousel

    5
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    5 Posts
    39 Views
    RichardR

    Thnx @arminunruh ! 👍

  • R

    Mobile Menu — Text Color change

    4
    0 Votes
    4 Posts
    25 Views
    RichardR

    best wishes @rlanguillat thank you for supporting Lay Theme! ✨

  • F

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • S

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • M

    Cover Bug with lost Row Background Color

    4
    0 Votes
    4 Posts
    31 Views
    RichardR

    Thank you for supporting Lay Theme @Micha Bis bald ⭐️

  • D

    Woocommerce error after Laytheme update

    3
    0 Votes
    3 Posts
    29 Views
    arminunruhA

    please update lay theme and then it should be fixed

  • N

    Thumbnail Grid Tag Filter customisations not working

    9
    0 Votes
    9 Posts
    55 Views
    RichardR

    Thanks @KochMo will look into it! 👍

  • B

    Some bugs since last update

    4
    0 Votes
    4 Posts
    21 Views
    RichardR

    Thanks for the confirmation @barrybianco have a great day 🌝

  • N

    Next/previous project arrow only visible in front of cover

    2
    0 Votes
    2 Posts
    28 Views
    RichardR
    Dear Sebastian @neunzehnachtneun

    Have replied in reference to your other thread if this is ok: 🌝

    http://laythemeforum.com:4567/topic/7646/text-overlay-over-cover-is-moved-to-the-left-edge/4

    Best Richard
  • N

    Next project link not directing as documented

    3
    0 Votes
    3 Posts
    35 Views
    RichardR
    Dear Sebastian @neunzehnachtneun

    Have replied with reference to you other thread/question if that is ok 👍

    http://laythemeforum.com:4567/topic/7646/text-overlay-over-cover-is-moved-to-the-left-edge/4

    Best Richard
  • K

    Center Allignment Issue

    2
    0 Votes
    2 Posts
    16 Views
    RichardR
    Dear @Kais

    Am i correct that this issue is solved?
    Screen Shot 2022-02-22 at 12.18.50 PM.png

    Best Richard
  • L

    "Customize" page is completely empty

    9
    0 Votes
    9 Posts
    173 Views
    RichardR
    Dear @tspallek

    Because this thread is two years old, could you please refine what you are having trouble with?

    "Customize" page is completely empty"

    Do any of the troubleshooting tips help you:

    https://laytheme.com/troubleshooting.html#customizer-does-not-show-up

    Some common debugging tests:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Talk soon & best wishes ✨ Richard
  • Y

    Elements sticking to left frame edge

    4
    0 Votes
    4 Posts
    53 Views
    RichardR

    Thanks for the confirmation @yeni have a great day! 🌅

  • B

    "Unexpected Error! The query returned with an error."

    4
    0 Votes
    4 Posts
    21 Views
    RichardR

    Thanks for the confirmation @billykioso ⭐️

  • fabiandraxlF

    Two Carousel Arrow Bug

    11
    0 Votes
    11 Posts
    113 Views
    fabiandraxlF

    @Richard

    👌🏻👌🏻👌🏻👌🏻

  • fabiandraxlF

    Rounded Video Edges / Corners

    8
    0 Votes
    8 Posts
    53 Views
    RichardR

    Thanks @fabiandraxl have a wonderful day 🌅

  • J

    Wordpress Fatal Error: cannot redeclare sanitize_url

    2
    0 Votes
    2 Posts
    19 Views
    RichardR
    Dear John @johndewey

    If this suddenly happened i don't think it is a Lay Theme issue sorry. None of the recent updates have been know to cause this. (and i assume you only logged in, but didn't update or change everything)

    You likely need to get in contact with your Webhost and ask them to help you 🌝

    Sincerely Richard
  • V

    Text Footer Button is missing

    2
    0 Votes
    2 Posts
    9 Views
    RichardR
    Dear @Visualutopia

    I can confirm that there should be:

    Screen Shot 2022-02-17 at 5.56.35 PM.png

    I assume you need to upgrade to version 4.1.8 if you have not already. This can be done via > Appearance > Themes >

    Screen Shot 2022-02-17 at 5.58.33 PM.png

    Best wishes Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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