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2.7k Topics 12.7k Posts
  • Y-Parallax slider bug in firefox

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    arminunruhA

    ah damn!

    im writing it down, can u pls use chrome until i fixed it

    thanks!

  • Bad bug messing up the rows

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    arminunruhA

    yee i fixed it

  • Polylang Bug with Project descriptions

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    arminunruhA

    hey i will work on it!

  • Fullscreen slider displace since last update

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    arminunruhA

    0h yeah its a bug,
    can you post your webite address

    i will fix the bug asap

  • Unable to upload video onto Carousel.

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    arminunruhA

    hey do these steps:

    Update Lay Theme and all Lay Theme Addons Disable all Plugins Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes" Now see if your problem solved itself

    if it didnt help:

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • This topic is deleted!

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  • Carousel editor

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    M

    ok ok @arminunruh you are right. I was 100% sure thought that I have updated both the lay theme and the addon, but actually I haven't updated the lay theme... sorry to bother you. thank you, greetings

  • 0 Votes
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    arminunruhA

    hey i see your custom code creates an error:

    window.laytheme.on("newpageshown", function(layoutObj, type, obj){ if(jQuery("body").hasClass("slug-work")){ var hash = location.hash; jQuery('html, body').animate({ scrollTop: jQuery(hash).offset().top, }, { duration: 0, easing: "easeOutSine" }); } });

    please remove that code, it is for scrolling to anchors, you dont need that code anymore cause i put it into lay theme itself

    the other error:
    actually i cant find any image linked on that site that produces that error

    can you send a screenshot of which image you mean

    maybe install the plugin "simple ssl"
    i see your website can be reached from http and https, but the http version should redirect to the http version i think

    mixing up https with http links as image links could have produced that error

  • 0 Votes
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    fabiandraxlF

    @arminunruh

    Hey Armin, I also contacted my developer and he realised that it was caused by a combination of our custom PHP plugin and a JS change you made. We previously defined the tags via PHP as an HTML list <li> and personalised them that way. Your new JS deleted this list for reasons we can't explain, now we assigned a new class and it works again.

    Thanks anyway, hope it doesn't cause problems for others as well ...

    Best regards, Fabi 😘

  • 0 Votes
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    G

    @arminunruh
    Ok, I started with plug in deactivation and found that WP Rocket was causing the issue.
    I re-enabled it and found that clearing the cache on this plug in was able to remedy the issue while the plug in was enabled.
    I'll keep an eye on this to see if this persists.
    If you have any insights on this, what settings with this plug in are preferred etc. Please advise.
    This looks like it solves it for now.
    Appreciate you.
    W

  • Carousel

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    arminunruhA

    oh i will fix it! do you have a link?

  • Unregistered version of Laythem

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    arminunruhA

    just send an email to licensekeys@laytheme.com

  • This topic is deleted!

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  • forbidden access

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    arminunruhA

    oh damn

    can you set your php version to something like php 7
    in your webhost control panel

    then it should work

    afterwards you might want to update lay theme and then set your website to use php 8 again

    if it doesnt work:

    send your ftp login to me and
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • Leere Newsplugin Seite

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    arminunruhA

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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    A

    Thank you so much!

  • mobile version is not working

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    arminunruhA

    the https://chimaeren-verlag.de/wp-content/uploads/2022/08/logo.jpg

    logo you're using, you need to use an image that is smaller
    this is 5.8 megabytes and is more than 20.000 pixels wide

    use an image that is maybe 2000 px wide and like 1mb max or 500kb :D

    websites tend to get really slow when they need to resize huuuuge images

  • Slow mobile loading

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    arminunruhA

    make sure in lay options → carousel addon

    lazy loading is active there too

  • Front page chaos

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    arminunruhA

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    if you cannot login to your /wp-admin/ anymore, then i need your webhost's login, so i can access the database to reset the /wp-admin/ login

  • Images not showing on Safari

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    arminunruhA

    oh im sorry this is happening

    which safari version do you use?
    the images seem to load fine for me on safari

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com