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2.6k Topics 12.0k Posts
  • Mobile image size not correct / too big

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    16 Posts
    210 Views
    RichardR
    Dear Leo @leo01

    Sorry but there may be a mis-understanding. The Cover is the first row.

    Screen Shot 2021-12-09 at 9.50.09 AM.png

    https://laytheme.com/documentation.html#covers

    If you do not want this image on mobile you can just delete the row?

    Originally i thought the issue was "Cover is disabled for phone"

    Screen Shot 2021-12-09 at 9.53.20 AM.png

    Was applied but the cover behaviour was still there. Now everything is working fine no? the ROW exists but the cover behaviour does not.

    " The cover will disappear underneath your content when you scroll down. A Cover is always browser filling."

    Happy to help however i can Leo and reach a solution that you want.

    Best wishes ✨
    Richard

  • Site title position on mobile

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    RichardR

    Thanks for understanding @alvarodoze. If it's a must for your design we can look into forcing it to the bottom with Custom CSS.

    Best wishes ✨ Richard
  • Several Bugs after update

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    RichardR
    Dear @Marvic

    Very strange behaviour indeed! This was after updating to version 4.1.0?

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue. (dont think you have any from screenshot).

    This sometimes happens when the Theme is updated but the Carousel is outdated.

    Talk soon Marvic & best wishes ✨ Richard
  • embedding font does not work

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    RichardR
    Dear Benjamin @benjaminmugnier

    "I can't see my woff or woff2 in the media in WP, Laytheme seems don't support theses files."

    Lay Theme does support these files and is tested. You may be having trouble with a bug relating to HTTP or HTTPS. Does Marius Jopen's post above provide a solution?

    Or Armin's test:

    "You can always try to delete the font in lay options -> webfonts and set it again"

    Talk soon & best wishes Richard
  • Project grid tags bug

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    6 Posts
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    RichardR
    Dear Peter @peterroden

    Do you have any cache plugins installed? Are you able to test this behaviour in an incognito window after the steps Armin mentioned above?

    If still not working: Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Talk soon & best wishes ✨ Richard
  • images are not seen in desktop version!!

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    RichardR
    Dear @Tirco

    Thanks for the update, happy to hear all is working now! 🌝

    Best wishes Richard
  • 0 Votes
    5 Posts
    46 Views
    RichardR
    Dear @shbln

    Lay Theme is known to have some trouble with Yoast SEO:

    https://laytheme.com/troubleshooting.html

    Because it's a third-party plugin i do not have any control over it, But in the past user's have said that Lay Theme version 3.8.5 works for them, & this is something i can help with. If you would like to give version 3.8.5 a go, send me an email via: lostfiles@laytheme.com with your license key & reference to this thread & i can create a download link for you.

    (Note: Lay Theme version's before 4.0.0 do not have Woocommerce compatibility.)

    Talk soon @shbln & best wishes Richard
  • Latest update broke the tag filter

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    4 Posts
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    RichardR

    Thanks for the update & testing @Warul-Kawa have forwarded to Armin.

    To help Armin with inspection: 🔍

    Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Best wishes Richard
  • Menu and all content does not show up

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    3 Posts
    27 Views
    RichardR
    Dear @Nico-Schröder

    I have updated Lay Theme to version 4.0.7 and made a test page for you: http://nico-schroeder.com/test-for-nico/

    The test page has been added to the Menu to make sure this is also working as it should. I think all is functioning normally.

    Let me know what you think? 🌝

    Best wishes Richard
  • Index tags issue

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    RichardR
    Dear @hansvansinderen

    To be sure are you updated to version 4.0.7 ?
    You don't have any third-party Cache plugins that may be saving the eye settings?

    Best wishes Richard
  • Hover add-on crash text format on mobile

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    4 Posts
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    RichardR
    Dear @alvarodoze

    Happy to hear all is working & no worries on delay ⭐️

    Best wishes Richard
  • This topic is deleted!

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    No one has replied
  • 0 Votes
    13 Posts
    227 Views
    S

    @arminunruh thanks for the info, let's hope for a quick safari / iOS update then :)

  • permalinks on thumbnail show up wrong

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    RichardR
    Dear Massimo @massimowerner

    It could be related to this thread:

    http://laythemeforum.com:4567/topic/6729/links-not-working-on-website/3

    I think your links are set to HTTP but your website is HTTPS? E.g: https://www.massimowerner.net/ but a link is set to http://massimowerner.net/a-matter-of-perspective/

    You would need to test this by changing a link to HTTPS.

    Talk soon & best wishes Massimo ⭐️ Richard
  • -webkit-box-reflect on carousel (safari issue)

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    1 Posts
    18 Views
    No one has replied
  • Button hover issue

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    2 Posts
    17 Views
    RichardR
    Dear Mattia @mattiakc

    Am i correct that you found a solution?

    Screen Shot 2021-12-02 at 9.52.15 AM.png

    Best wishes 🌝 Richard
  • Unable to view on mobile

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    RichardR
    Dear @SMSTUDIO

    Thanks for coming back and concluding the Thread, have a wonderful day, glad that you can view on Mobile again! 🌝

    Best wishes Richard
  • Can't upload GIF because of "security reasons"

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    4 Posts
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    RichardR
    Dear @Miquel-Pérez

    The Files are located on a server then. They should be accessible from the Control Panel of your Webhost.

    Usually it's called FTP manager or something Similar. Within Wordpress' root folder should be a wp-config.php file.

    I would be very careful if you are unsure what to do as this could lead to errors that will require a fresh re-install of Wordpress ( lose all content within ).

    If unsure, most popular Web hosts offer support and can help you with these kinds of questions.

    Have a wonderful day & best wishes 🌻 Richard
  • Error on page with Thumbnail Grid

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    7 Posts
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    RichardR

    Thanks @rogervila ! ⭐️

  • Your IP has been banned

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    5 Posts
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    RichardR
    Dear Hayo @Hayo-Gebauer

    "The plugin "Really Simple SSL" was the culprit"

    Noted. ✅
    On Lay Theme's Shop page there is reference to "Really Simple SSL"

    2. SSL Make sure your website uses SSL/https. This is needed for the payment gateways to work properly.
    If your website address does not start with "https://" but with "http://", you need to set your domain to use SSL.
    After you have activated SSL for your website, you might need to use a Plugin like "Really Simple SSL" to make it work.

    You are using HTTPS i believe, do i need to notify Armin that Really Simple SSL is causing issue? 🤔

    Would be great to know your thoughts & best wishes Hayo 🌼 Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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