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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • M

    Child Attributes missing

    5
    0 Votes
    5 Posts
    113 Views
    arminunruhA
    lay theme doesnt support child pages i think
  • S

    Text format specified for Phone not updating

    2
    0 Votes
    2 Posts
    74 Views
    arminunruhA
    select the text and use the "clear format button" in the texteditor which is the eraser icon then try again
  • M

    Manual made type links like Disable Ajax now

    4
    0 Votes
    4 Posts
    129 Views
    arminunruhA
    you are missing the data-type="page" attribute it can either be page or project or i think "lay_news" or sth
  • I

    Text disappearing behind image (using browser height for row height)

    3
    0 Votes
    3 Posts
    123 Views
    I
    @arminunruh thanks a lot, looks like you solved the problem in the last update. Again, thank you very much!
  • M

    Back and forth in the browser of Instagram

    3
    0 Votes
    3 Posts
    97 Views
    M
    @arminunruh Cool, it works now! Thanks!!
  • R

    Text marquee space in between not working

    5
    0 Votes
    5 Posts
    119 Views
    arminunruhA
    sure are you sure u did the steps outlined in the right box? Update Lay Theme and all Lay Theme Addons Disable all Plugins Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes" Now see if your problem solved itself if so: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • fabiandraxlF

    WooCommerce: product quantity box buggy since last update.

    3
    0 Votes
    3 Posts
    62 Views
    fabiandraxlF
    @arminunruh Thanks, new update fixed it. :P
  • fabiandraxlF

    News Slug

    10
    0 Votes
    10 Posts
    388 Views
    fabiandraxlF
    @arminunruh Okay, habe bis jetzt nicht gewusst, dass ich das einfach in den Layoptions ändern kann. Habe den Name für das Newsfeature geändert … Thank you.
  • L

    Front Page blank

    5
    0 Votes
    5 Posts
    118 Views
    arminunruhA
    u have more errors: [image: 1671791967227-screenshot-2022-12-23-at-11.39.12-resized.png] see just like open your javascript console: command + shift + i in chrome and then click "console" as long as you put javascript into ur website that produces errors this wont work i think
  • fabiandraxlF

    Collapsed Row + Loading Animation = ?

    3
    0 Votes
    3 Posts
    94 Views
    fabiandraxlF
    @arminunruh Cool, thank you for getting into this. :P
  • D

    Element Grid duplicated caption text for images

    7
    1 Votes
    7 Posts
    163 Views
    fabiandraxlF
    @arminunruh Can confirm, that the duplicated content in the element grid in the gridder is gone, thank you!
  • fabiandraxlF

    Outdated WooCommerce + Product Grid Bug

    9
    0 Votes
    9 Posts
    153 Views
    arminunruhA
    yea that one is still on my todo list :X
  • R

    Underlined and black links on website sometimes

    2
    0 Votes
    2 Posts
    107 Views
    arminunruhA
    hey mmh i dont know i would check if the html of the texts that you use as your menu is the same on all pages and then i would check if any css is applied to it that would cause this i would use the google chrome inspector google "how to see css applied to dom element ins google chrome inspector"
  • E

    After latest update, text doesn't remain at a fixed height.

    2
    0 Votes
    2 Posts
    73 Views
    arminunruhA
    [image: 1671547831993-screenshot-2022-12-20-at-15.50.24.png] both your carousel and your text are aligned to the middle why dont u just align them to the top
  • A

    clicking on link referring to anchor causes page to be cut off at the top

    8
    0 Votes
    8 Posts
    232 Views
    arminunruhA
    it works fine for me on your website which browser do u use?
  • B

    Fatal error code

    4
    0 Votes
    4 Posts
    65 Views
    arminunruhA
    hey there i think we wrote emails and managed to fix this
  • S

    4.9.7. removed rubberband-effect on iPhone / Safari

    2
    1 Votes
    2 Posts
    92 Views
    arminunruhA
    yea because someone's client complained about the rubberband effect causing the cover to show up underneath the content xD i will change this so this wont be enabled by default but only on pages that use a cover
  • S

    Can no longer upload .woff

    4
    0 Votes
    4 Posts
    353 Views
    arminunruhA
    hey everyone! hmm there are lots of plugins that can enable certain file types to be uploadable like here https://www.wpbeginner.com/wp-tutorials/how-to-add-additional-file-types-to-be-uploaded-in-wordpress/ u can try one of those
  • Hayo GebauerH

    Carousel external links

    7
    0 Votes
    7 Posts
    167 Views
    arminunruhA
    just trying to reproduce this and it works fine for me, cant reproduce this please send screenshots and urls of exactly where and on which page this happens and: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • L

    woocommerce product grid - broken

    5
    0 Votes
    5 Posts
    116 Views
    arminunruhA
    yea will work on it

I also code custom websites or custom Lay features.
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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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