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2.6k Topics 12.0k Posts
  • Menu Point Active isn't working correctly

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    RichardR
    Dear @axmannrottler

    I am sorry that your thread has not been replied to.
    The most recent update of Lay Theme has indeed caused some bugs ๐Ÿ›. Because of this user's are having to wait for some of these to be remedied in the next update.

    However an option that may work better for you is to just re-install a previous version of Lay Theme. If you liked how your website was earlier and have no need for Woo-commerce integration please send an email to lostfiles@laytheme.com with your License key and the necessary downloads can be provided ๐ŸŒ

    Once again sorry for the inconvenience axmannrottler and have a wonderful day ๐ŸŒผ Sincerely Richard
  • vimeo bug arrow

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    RichardR
    Dear Marion @marion-guillard

    Thank you for the Bug report ๐Ÿ›
    I am having trouble recreating the issue with the same Video being played:

    Screen Shot 2021-07-06 at 9.01.04 PM.png

    Screen Shot 2021-07-06 at 9.01.16 PM.png

    Could you please describe more the Bug?
    Wish to understand better ๐ŸŒ

    Talk soon and best wishes Marion Richard
  • Intro image does'nt work

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    RichardR
    Dear @Loris

    Is this line of code needed? have you come to a solution since we last talked? ๐ŸŒ

    Best wishes Richard
  • project overview bug

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    RichardR
    Dear @v1ncent

    Could you please post a link to your website for better inspection ๐Ÿ”

    Also if you are able to make sure of the following steps before proceeding please:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จPlease update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Also if you wish to send me a message via 'Chats' to discuss the issue this is also good! โœจ

    Talk soon Vincent & have a wonderful day ๐ŸŒ Richard
  • Mobile Menu Burger no longer visible

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    RichardR
    Dear @Micha

    Could you please post a link to your website so that it may be inspected ๐Ÿ”

    Best wishes & talk soon ๐ŸŒ Richard
  • 0 Votes
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    RichardR
    Dear @blakeyb

    Have sent you a message via 'Chats' โœจ

    Best wishes & talk soon Richard
  • This topic is deleted!

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  • This topic is deleted!

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  • This topic is deleted!

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  • Trouble With MouseOver Video Thumbnails

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    RichardR
    Dear @oluismoreira

    Have sent you a message via 'Chats' โœจ

    Best Wishes Richard
  • Font changes in Safari

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    RichardR
    Dear @Sunnyi

    Have sent you a message via 'Chats' โœจ

    Best wishes Richard
  • images not show

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    RichardR
    Dear @yshaolin

    Lay Theme is not compatible with Elementor Currently ๐ŸŒผ
    Apologies for any Inconvenience this may cause.

    Sincerely Richard
  • 0 Votes
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    H

    @arminunruh hi there thanks for you answer. i did try so, but it wouldnt change anything. for now it works, i just didnt use the project arrows and the page is handed over. so i guess for that page you its not an issue anymore. thanks for your answer!
    hanna

  • Polylang Pro/Polylang for WooCommerce bugs

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    doorofperceptionD

    Agreed. I also find it especially frustrating because Polylang is mentioned in the documentation as the plugin of choice. I just switched from WPML because I thought that would finally fix it.
    In my opinion, Laytheme should not make the claim of supporting multilanguage (I love Lay, but this gives me trouble for years).

    @Bella thank you for sharing the problem regarding the duplication of content. I'm glad I haven't bought the Pro version yet. If this doesn't work and every translated page starts empty, this plugin is almost useless I would say.
    Because a gridder page can be quite complex and to rebuild it again every time is impossible.

    Good Luck to us. Please share your findings.

    BEN

  • Reload Bug: Warning Division by Zero

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    RichardR
    Dear @nataliegaspar

    Great to hear, thank you for updating! :)

    Best wishes
    Richard

  • Text Editor not working

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    RichardR
    Dear Daniel @bb_daniel

    Have sent you a message via 'chats' โœจ

    Sincerely Richard
  • 'Publish' button is not working

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    RichardR
    Dear @Agnes3000

    Could you please make sure of the following before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update requiredโ€โ€จ Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.htmlโ€จfor known problems.

    Talk soon & best wishes Agnes ๐ŸŒ
    Richard

  • lay-col-needs-leftframe-margin

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    daniD

    Yes that makes sense, but in this case the first element is a graphic, not text (curtain graphic at top).

  • 0 Votes
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    arminunruhA

    Thanks, will be fixed with the next update

  • 0 Votes
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    arminunruhA

    hm
    yea the feature doesnt work at all in any way when the cover feature is enabled.

    let me see if i can fix this, im writing it down

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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