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2.7k Topics 12.7k Posts
  • Column Gutter adjustment is not working.

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    RichardR
    Dear Fabian @fabiandraxl

    Have replied via 'Chats' , hope you had a wonderful new year & best wishes 🌝

    Richard
  • 0 Votes
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    RichardR

    Thanks @marcos good luck & have a wonderful day! ⭐️

  • Scrolling Problem on Page

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    RichardR
    Dear @Anha

    I can Scroll!!!! 🌝Best wishes and have a wonderful 2022 ✨

  • Rank Math not displayed in my Post editor

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    RichardR
    Dear @Rogue

    Because Rank Math is a third-party plugin i am unsure when things will be working again.

    Does the plugin work with all other Third-party plugins deactivated? - So a vanilla Lay Theme environment with only Rank Math added?

    Theme, Wordpress & Addons all up to date?

    If you know of a previous version of Lay Theme that worked with Rank Math I can always create a download file for you with past version. If so please send an Email to lostfiles@laytheme.com with your License key and reference to this thread.

    Best wishes Rogue and a happy new year ✨ Richard
  • 0 Votes
    4 Posts
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    RichardR

    Thank you for the update @hellllo_ sorry about my delayed reply over the holiday, Have a wonderful new years and best wishes for 2022! ✨

    Sincerely, Richard
  • Spacing around Video incorrect

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    RichardR
    Dear @gdk

    Have recreated the issue so thank you for bringing to attention. It's not the vimeo embed but with the row gutter 1% not being applied on smaller screens.

    You can see here it behaves exactly the same.

    https://rickei3.dreamhosters.com/video-cropping-test/

    Screen Shot 2022-01-03 at 7.07.22 PM.png Screen Shot 2022-01-03 at 6.56.30 PM.png

    I have forwarded to Armin for further inspection but in the meantime let me know if this suits:

    .row.one-col-row.row-1 { margin-bottom: 1% !important; }

    Code added to > Customize > CSS

    Result, 1% is kept:
    Screen Shot 2022-01-03 at 7.17.36 PM.png

    Talk soon & best wishes for 2022 ✨ Richard
  • This topic is deleted!

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    No one has replied
  • 0 Votes
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    RichardR

    Thanks for the update @albrecht best wishes for Christmas πŸŽ„

  • Vimeo autoplay and loop does not work ;(

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    RichardR

    Thanks @Markus have a wonderful christmas too! 🌻

  • 0 Votes
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    RichardR
    Dear William @gauchedamned

    Awesome! Glad to hear that all is working as it should now, I will keep this in mind too for the future (hadn't seen that bug before πŸ›)

    Thank you again William & have a wonderful day ✨ Richard
  • Error-Messages shown in Frontend+Backend

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    RichardR
    Dear @LLukas

    Could we please make sure any third-party plugins are de-activated? do you have any installed currently?

    Do you know what PHP version your website is running?

    What version of Lay Theme are you installing?

    This thread has a very similar issue. The user had to contact the Webhost regarding mod_security or PHP issue:

    http://laythemeforum.com:4567/topic/5752/http-error-500-after-project-update/6

    Talk soon @LLukas & best wishes
    Richard

  • Lay ThemeVersion: 4.1.0 No gridder anymore

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    RichardR
    Dear @Cortile

    Thank you for checking. If you feel comfortable doing so you can always send me your Login details via 'Chat' and i will take a closer inspection. πŸ”

    (note: please do not disclose your private details on this thread )

    If not it will be less efficient but i will try to help as best i can via the thread.

    Best wishes ✨ Richard
  • Mobile image size not correct / too big

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    RichardR
    Dear Leo @leo01

    Sorry but there may be a mis-understanding. The Cover is the first row.

    Screen Shot 2021-12-09 at 9.50.09 AM.png

    https://laytheme.com/documentation.html#covers

    If you do not want this image on mobile you can just delete the row?

    Originally i thought the issue was "Cover is disabled for phone"

    Screen Shot 2021-12-09 at 9.53.20 AM.png

    Was applied but the cover behaviour was still there. Now everything is working fine no? the ROW exists but the cover behaviour does not.

    " The cover will disappear underneath your content when you scroll down. A Cover is always browser filling."

    Happy to help however i can Leo and reach a solution that you want.

    Best wishes ✨
    Richard

  • Site title position on mobile

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    RichardR

    Thanks for understanding @alvarodoze. If it's a must for your design we can look into forcing it to the bottom with Custom CSS.

    Best wishes ✨ Richard
  • Several Bugs after update

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    RichardR
    Dear @Marvic

    Very strange behaviour indeed! This was after updating to version 4.1.0?

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue. (dont think you have any from screenshot).

    This sometimes happens when the Theme is updated but the Carousel is outdated.

    Talk soon Marvic & best wishes ✨ Richard
  • embedding font does not work

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    RichardR
    Dear Benjamin @benjaminmugnier

    "I can't see my woff or woff2 in the media in WP, Laytheme seems don't support theses files."

    Lay Theme does support these files and is tested. You may be having trouble with a bug relating to HTTP or HTTPS. Does Marius Jopen's post above provide a solution?

    Or Armin's test:

    "You can always try to delete the font in lay options -> webfonts and set it again"

    Talk soon & best wishes Richard
  • Project grid tags bug

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    RichardR
    Dear Peter @peterroden

    Do you have any cache plugins installed? Are you able to test this behaviour in an incognito window after the steps Armin mentioned above?

    If still not working: Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Talk soon & best wishes ✨ Richard
  • images are not seen in desktop version!!

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    RichardR
    Dear @Tirco

    Thanks for the update, happy to hear all is working now! 🌝

    Best wishes Richard
  • 0 Votes
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    RichardR
    Dear @shbln

    Lay Theme is known to have some trouble with Yoast SEO:

    https://laytheme.com/troubleshooting.html

    Because it's a third-party plugin i do not have any control over it, But in the past user's have said that Lay Theme version 3.8.5 works for them, & this is something i can help with. If you would like to give version 3.8.5 a go, send me an email via: lostfiles@laytheme.com with your license key & reference to this thread & i can create a download link for you.

    (Note: Lay Theme version's before 4.0.0 do not have Woocommerce compatibility.)

    Talk soon @shbln & best wishes Richard
  • Latest update broke the tag filter

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    RichardR

    Thanks for the update & testing @Warul-Kawa have forwarded to Armin.

    To help Armin with inspection: πŸ”

    Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    Best wishes Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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