Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • Videos doesn't play automaticlly in mobile

    5
    0 Votes
    5 Posts
    120 Views
    arminunruhA
    @panteley aha :DDDD
  • 1 Votes
    4 Posts
    106 Views
    S
    @arminunruh thanks!! perfect
  • Warning Error after update...

    3
    0 Votes
    3 Posts
    63 Views
    B
    @arminunruh Yes! It works Armin! Thank you so much!
  • intro starts late in safari

    3
    0 Votes
    3 Posts
    79 Views
    M
    Perfect, runs again as before after the latest update without having changed anything. (Before and now was the background on 100% white opacity) Best and thanks!
  • qtranslate-xt and Marquee

    5
    0 Votes
    5 Posts
    104 Views
    M
    Perfect! Works now Thanks & Best!
  • Update 4.8.1

    3
    0 Votes
    3 Posts
    80 Views
    CKC
    @arminunruh After the new update everything works again. Thanks Armin for the quick help
  • White Translucent Layer > Update 4.8.1

    2
    0 Votes
    2 Posts
    48 Views
    arminunruhA
    hey you can update again then its gone or you go to lay options and disable "intro feature"
  • Marquee images do not load

    20
    0 Votes
    20 Posts
    578 Views
    M
    Yes, seems to be working. Thank you :)
  • From Local to Online - completely different experience

    7
    0 Votes
    7 Posts
    245 Views
    arminunruhA
    hey sorry for the late reply :O you are right, they kind of skip this step in the video. I added this text to the tutorial now to explain this step: " Once you exporter your website and got the files using duplicator you need to upload them to your webhost by using FTP. Do this by using FileZilla or you can use webftp in your webhost control panel if your webhost provides this. Upload the two files to your WordPress root folder where you see the folders "wp-content" and "wp-admin" and "wp-includes". Then in your webbrowser go to: yourwebsite.com/installer.php Congratulations! " heres more info too: https://laytheme.com/documentation/moving-website.html
  • No gridder or anything from the page

    2
    0 Votes
    2 Posts
    55 Views
    arminunruhA
    did you do the steps i outlined on the right? [image: 1667420092874-screenshot-2022-11-02-at-21.14.45.png] if that doesnt help: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Here I have the Blank homepage after update too

    2
    0 Votes
    2 Posts
    64 Views
    arminunruhA
    ah yea go to lay options and disable "activate intro feature"
  • Blank homepage since update

    8
    2 Votes
    8 Posts
    206 Views
    M
    @arminunruh Thanks a lot you too. Now it is working.
  • This topic is deleted!

    3
    0 Votes
    3 Posts
    2 Views
  • Bug in Element Grid—affecting multiple websites

    3
    0 Votes
    3 Posts
    85 Views
    S
    Hey Armin, thanks so much for getting back to me about that. Worked out just fine! Thanks!
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    5 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    11 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Always Sort by Date only on second load

    8
    0 Votes
    8 Posts
    170 Views
    S
    @arminunruh Thanks, sent the info by mail!
  • No gridder anymore in desktop view / update 4.7.5

    5
    0 Votes
    5 Posts
    170 Views
    H
    @littlegestalt Thanks a lot, that was a great hint. It’s working again!

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com