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2.6k Topics 12.0k Posts
  • 'Publish' button is not working

    2
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    2 Posts
    45 Views
    RichardR
    Dear @Agnes3000

    Could you please make sure of the following before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Talk soon & best wishes Agnes 🌝
    Richard

  • lay-col-needs-leftframe-margin

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    daniD

    Yes that makes sense, but in this case the first element is a graphic, not text (curtain graphic at top).

  • 0 Votes
    3 Posts
    45 Views
    arminunruhA

    Thanks, will be fixed with the next update

  • 0 Votes
    3 Posts
    32 Views
    arminunruhA

    hm
    yea the feature doesnt work at all in any way when the cover feature is enabled.

    let me see if i can fix this, im writing it down

  • 0 Votes
    6 Posts
    72 Views
    arminunruhA

    great website!

    mmh it seems to work well for me

    could you try a different wifi or try and connect to your internet through a hotspot or ask your webhost if maybe there's an issue with the server?

  • Adjusting top frame bug

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    9 Posts
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    arminunruhA

    hello this was fixed with the last update

  • 0 Votes
    5 Posts
    62 Views
    arminunruhA

    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

  • 0 Votes
    5 Posts
    35 Views
    arminunruhA

    hey this will be fixed with the next update, thanks for waiting

  • Can't edit category pages after latest update

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    2 Posts
    15 Views
    RichardR
    Dear @dgknkrpnr

    Its very likely to be YOAST SEO that is causing issue, on Lay Theme's website we ask that you disable it:

    https://laytheme.com/troubleshooting.html#gridder-does-not-show-up

    Please make sure of the following steps before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Sincerely Richard
  • Intro - Follow Mouse Bug

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    4 Posts
    46 Views
    RichardR

    Dear @Hayo-Gebauer

    Armin has likely addressed it in his most recent update! ✨

    Best wishes Richard
  • Customize blocked

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    0 Votes
    2 Posts
    24 Views
    RichardR
    Dear @sofiapapa08

    Please make sure of the following if you are able 🌝

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Best wishes Richard
  • Website vertical center issue

    4
    0 Votes
    4 Posts
    53 Views
    RichardR
    Dear @marie3137

    Thank you for posting.
    When clicking an element within your Gridder what "alignment" option is set?
    Screen Shot 2021-06-12 at 6.26.11 PM.png

    Talk soon & best wishes 🌼 Richard
  • Processing sketch stay hidden since update :(

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    0 Votes
    2 Posts
    42 Views
    RichardR
    Dear Nina @kanouu1

    Sorry to hear about the recent update causing issue. If a solution is needed immediately Lay Theme will be happy to provide an older version to use.

    Please send your License key to:

    lostfiles@laytheme.com

    Referencing this thread and you will be provided a download link.

    A "Processing Sketch" ?

    As to the specifics of what may be the issue, it's hard to say without further debugging.
    If able, could you please see if any of the follow apply to you:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Talk soon Nina and best wishes 🌝 Sincerely Richard
  • Add to Image Alt Tag Text disappears

    2
    0 Votes
    2 Posts
    17 Views
    RichardR
    Dear @Bella

    When testing, i run into the same issue, Thank you for the Bug report! 🐛

    Screen Shot 2021-06-12 at 4.16.40 PM.png

    Will forward to Armin ✅

    If a solution is needed sooner Bella, "Alt-tags" can always be added to an Image within the Media Library:

    Media > Library > Click Image > Alternative Text >

    Best wishes Richard
  • Text formats disappeared in "Add text" window

    6
    1 Votes
    6 Posts
    88 Views
    arminunruhA

    hey if you update lay theme now it works again right?

  • Update Bug on Version 3.8.0

    3
    0 Votes
    3 Posts
    27 Views
    arminunruhA

    hey if you update lay theme now it works again right?

  • Lightbox Caption Alignment

    4
    0 Votes
    4 Posts
    95 Views
    RichardR
    Dear Daniel @danny

    To be sure, Armin has answered this questions here:
    http://laythemeforum.com:4567/topic/6880/lightbox-caption-alignment/2

    Best wishes!
    Richard

  • This topic is deleted!

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    No one has replied
  • gap in menu when changing size of browser

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    4 Posts
    29 Views
    RichardR
    Dear Laurence @Laurence

    I notice that your menu is separated into First, second, third & fourth menu's.
    Is this necessary if they are all in one area? From a web design point of view are you able to make it one menu - this will likely remove the issue from the source.

    Talk soon Laurence and have a wonderful day! thank you for supporting Lay Theme 🌝

    Sincerely Richard
  • Lightbox Caption Alignment

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    0 Votes
    3 Posts
    87 Views
    arminunruhA

    hey @danny

    Is it possible to have a fixed alignment of the captions throughout all Images in the Lightbox?

    no at the moment thats not possible but you could use custom css like

    .lightbox-caption{ left: 40px!important; bottom: 10px!important; top: auto!important; }

    usually the alignment is based on the image

    And as well I wonder about the correlation of the "Space Around Image", the "Minimum Space below Image" and "Space Between Image and Caption". Does these px Numbers need to be 100px in total?

    no they dont need to be 100px in total

    i cant reproduce the caption having a wrong position when resizing the window
    maybe try and remove any custom js you have?

    at the moment i also cant see any captions on your website underneath the lightbox images

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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