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2.7k Topics 12.6k Posts
  • Projects don't show up with version 4.0.0

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    RichardR
    Dear @AxelNe @neirynckwout

    Thanks for the update! Yes PHP version 8.0 sometimes causes issue.

    Best wishes to you both and have a wonderful day! 🌝 Richard
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    RichardR

    Awesome, great to hear @hanna, Have a wonderful day & thank you for supporting Lay Theme! 🌞

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    RichardR

    Thanks @treh16 Will reply via that thread from now on βœ…

    Best wishes Richard
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    RichardR
    Dear @treh16

    Thank you for the setup, i could easily recreate the bug πŸ›
    Any change in device alignment (vertical and horizontal) doesn't bring the background colour of the row back .

    I have forwarded to Armin for further inspection βœ…

    Best wishes & thank you for supporting Lay Theme ✨ Richard
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    RichardR
    Dear @treh16

    Making a page 'private' does not work, however 'password protected' does. Sorry for any inconvenience this may cause.

    Best wishes ✨ Richard
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    RichardR
    Dear @pitscher Sorry for my delay in writing

    No update is possible at all? even clicking directly within > Appearance > Themes >
    Screen Shot 2021-10-26 at 10.16.16 AM.png

    Talk soon & best wishes 🌞 Richard
  • 0 Votes
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    RichardR
    Dear @ch3Jng

    Yoast SEO is known to have issue with Lay Theme:

    https://laytheme.com/troubleshooting.html#gridder-does-not-show-up

    However some users reverted back to version 3.8.5 as they found Yoast working. If you would like an older version of Lay Theme to try out please email lostfiles@laytheme.com with your License key and link to this thread, a download can be provided to you.

    Best wishes 🌻 Richard
  • Gridder Elements moving to left

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    arminunruhA

    hey was this resolved?
    i think i didn't get an email with the url and login info

  • Carousel bug

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    arminunruhA

    hey if you update the carousel addon this should be fixed

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    arminunruhA

    back when lay theme was released clicking the preview button wouldn't preview the page and using the save draft button would even break the page - so i removed the buttons

    i just tested these buttons again and it seems they work fine now!
    you'll see them if you update lay theme later today

  • This topic is deleted!

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  • Carousel Plugin doesn't show

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    RichardR
    Dear @AK

    When removing position:absolute i can see that all Image data is loaded and present:
    Screen Shot 2021-10-21 at 7.01.47 PM.png

    Could it be anything in front that blocks it? Do you have any custom code or Plugins active that may create issue?

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Best wishes AK and have a wonderful day πŸŒ… Richard
  • 0 Votes
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    RichardR
    Dear Thomas @thomasmaier

    Everything works, the frontend and backend show the webfont"

    This is good, however its hard to know without more context on your webfont issue. Can you provide screenshots or other setup info πŸ”Also as per 10 months ago:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date? Any Custom CSS or JS that may interfere is temporarily removed. And third-party plugins de-activated to see if this resolves the issue. Talk soon Thomas & best wishes πŸ– Richard
  • Double text bug

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    RichardR
    Dear @Giacobbe , best wishes 🌻

    Could you please send me your Login details via 'Chats' so i can better investigate the Bug occuring πŸ”However i cannot guarantee success. On the Multi-language section of the documentation is written:

    We used to recommend qTranslate-XT, but now we tend to recommend Polylang because it tends to work better and is more wide-spread and has better support and is still updated regularly.

    Lay Theme cannot be responsible for qTranslate-XT incompatibility moving forwards.

    (Note: do not disclose your login info on this thread)

    Have a great day & talk soon 🌝 Richard
  • Page only loads content on refresh

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    RichardR

    Dear @juliegrosche, wonderful! great to hear all is working again 🌝

  • Content won't load first time round

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    RichardR

    Thank you for the update @alasdair17 Best wishes 🌝

  • Cannot show images over full width

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  • Links on text not working

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    RichardR

    No worries @vakira glad to hear everything is working again 🌝

    Best wishes Richard
  • 0 Votes
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    RichardR
    Dear @armontesinos

    Interesting, hard to say what the case is over thread. If you have tried the troubleshooting steps as well as:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Please feel free to send me a message via 'Chats' with login details and i can help 🌝

    (note: please do not disclose your private info on the thread)

    Best wishes & talk soon Richard
  • Page not found

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    RichardR
    Dear @dingdong

    Interesting - Is your homepage set in "customizer" or in > settings > reading ( note: the second option is not recommended.)

    Changing my "frontpage" in Customizer and then using a false url will revert back to it, changing my front page multiple times to test this also works.
    Interesting that yours is not so... 🧐

    Talk soon Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options β†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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