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2.7k Topics 12.7k Posts
  • 0 Votes
    2 Posts
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    RichardR
    Dear @pitscher Sorry for my delay in writing

    No update is possible at all? even clicking directly within > Appearance > Themes >
    Screen Shot 2021-10-26 at 10.16.16 AM.png

    Talk soon & best wishes ๐ŸŒž Richard
  • 0 Votes
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    RichardR
    Dear @ch3Jng

    Yoast SEO is known to have issue with Lay Theme:

    https://laytheme.com/troubleshooting.html#gridder-does-not-show-up

    However some users reverted back to version 3.8.5 as they found Yoast working. If you would like an older version of Lay Theme to try out please email lostfiles@laytheme.com with your License key and link to this thread, a download can be provided to you.

    Best wishes ๐ŸŒป Richard
  • Gridder Elements moving to left

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    arminunruhA

    hey was this resolved?
    i think i didn't get an email with the url and login info

  • Carousel bug

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    arminunruhA

    hey if you update the carousel addon this should be fixed

  • 0 Votes
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    arminunruhA

    back when lay theme was released clicking the preview button wouldn't preview the page and using the save draft button would even break the page - so i removed the buttons

    i just tested these buttons again and it seems they work fine now!
    you'll see them if you update lay theme later today

  • This topic is deleted!

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  • Carousel Plugin doesn't show

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    RichardR
    Dear @AK

    When removing position:absolute i can see that all Image data is loaded and present:
    Screen Shot 2021-10-21 at 7.01.47 PM.png

    Could it be anything in front that blocks it? Do you have any custom code or Plugins active that may create issue?

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Best wishes AK and have a wonderful day ๐ŸŒ… Richard
  • 0 Votes
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    RichardR
    Dear Thomas @thomasmaier

    Everything works, the frontend and backend show the webfont"

    This is good, however its hard to know without more context on your webfont issue. Can you provide screenshots or other setup info ๐Ÿ”Also as per 10 months ago:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date? Any Custom CSS or JS that may interfere is temporarily removed. And third-party plugins de-activated to see if this resolves the issue. Talk soon Thomas & best wishes ๐Ÿ– Richard
  • Double text bug

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    RichardR
    Dear @Giacobbe , best wishes ๐ŸŒป

    Could you please send me your Login details via 'Chats' so i can better investigate the Bug occuring ๐Ÿ”However i cannot guarantee success. On the Multi-language section of the documentation is written:

    We used to recommend qTranslate-XT, but now we tend to recommend Polylang because it tends to work better and is more wide-spread and has better support and is still updated regularly.

    Lay Theme cannot be responsible for qTranslate-XT incompatibility moving forwards.

    (Note: do not disclose your login info on this thread)

    Have a great day & talk soon ๐ŸŒ Richard
  • Page only loads content on refresh

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    RichardR

    Dear @juliegrosche, wonderful! great to hear all is working again ๐ŸŒ

  • Content won't load first time round

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    RichardR

    Thank you for the update @alasdair17 Best wishes ๐ŸŒ

  • Cannot show images over full width

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    No one has replied
  • Links on text not working

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    RichardR

    No worries @vakira glad to hear everything is working again ๐ŸŒ

    Best wishes Richard
  • 0 Votes
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    RichardR
    Dear @armontesinos

    Interesting, hard to say what the case is over thread. If you have tried the troubleshooting steps as well as:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    Please feel free to send me a message via 'Chats' with login details and i can help ๐ŸŒ

    (note: please do not disclose your private info on the thread)

    Best wishes & talk soon Richard
  • Page not found

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    RichardR
    Dear @dingdong

    Interesting - Is your homepage set in "customizer" or in > settings > reading ( note: the second option is not recommended.)

    Changing my "frontpage" in Customizer and then using a false url will revert back to it, changing my front page multiple times to test this also works.
    Interesting that yours is not so... ๐Ÿง

    Talk soon Richard
  • Spaces iPad landscape / portrait mode

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    RichardR

    Thanks for the update @dingdong ๐ŸŒ
    Sorry that it functions with all Gutters and the time involved.

    Best wishes Richard
  • Page won't load unless I refresh

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    RichardR
    Dear Julie @juliegrosche

    In reference to your same question on another thread:

    http://laythemeforum.com:4567/topic/5958/page-only-loads-content-on-refresh

    Best wishes Richard
  • 0 Votes
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    arminunruhA

    hey

    can you update the carousel addon now and see if it works now?

  • Filter Category keeps resetting

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    RichardR

    Thanks for the update @Remco-van-Dun!

  • ERROR: Warning: count():

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    RichardR

    Dear @GAP

    Could you please make sure of the following: ๐ŸŒ

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are temporarily de-activated.

    How have you added your fonts into > Lay Options > Webfonts ? Do you use a Child theme? - Your theme name reads /lay-1/

    Also these links may help:

    http://laythemeforum.com:4567/topic/3623/fatal-error/2

    http://laythemeforum.com:4567/topic/4870/bug-countable-fontmanager-php/4

    http://laythemeforum.com:4567/topic/5037/warning-appearing-on-website/4

    Talk soon @GAP & best wishes Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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