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2.7k Topics 12.7k Posts
  • A

    All carousel images offset by different amounts

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    RichardR
    Dear @alidarosie

    This i great to hear! thank you for updating your thread with this information, Best wishes! 🌝

    Richard
  • B

    This topic is deleted!

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  • S

    bug with borlab shortcodes

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    RichardR
    Dear Tobias @michaelmaeder

    An email has been sent 🌝

    Sincerely Richard
  • A

    Gridder: Text changes are duplicated

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    RichardR
    Dear @Alexx Sorry that you are experiencing issue

    Could you please make sure of the following:

    - Wordpress, Lay Theme & Laytheme's Addons are all updated to current versions ? - Any custom code </> that may interfere is temporarily removed. - Any third-party plugins are de-activated.

    Also could you post a link to your website if possible 🔍

    Talk soon & best wishes 🌝 Richard
  • L

    This topic is deleted!

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  • T

    This topic is deleted!

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  • K

    Lay Theme v3.3.7 - Borlabs Cookie Box doesn't disappear anymore

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    12 Posts
    370 Views
    RichardR
    Dear @michaelmaeder

    I have recently replied on this Thread:
    http://laythemeforum.com:4567/topic/6887/bug-with-borlab-shortcodes/3

    Best wishes 🌝
    Richard

  • Q

    Phone layout gridder problem

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    RichardR
    Dear @QuentinC Sorry that you are experiencing issue

    Firstly are you able to post a link to your website, to check that nothing is wrong on the Front-end.

    Secondly before proceeding could you make sure of the following:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required” 
Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Talk soon Quentin & have a wonderful day 🌝

    If we cannot find the issue easily then there are options for me to Login and check or worst case install a previous version (3.8.4) if the Bug relates to the new (3.8.5) version of Lay Theme

    Sincerely Richard
  • B

    This topic is deleted!

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  • R

    Stack Element goes off-border

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    31 Views
    RichardR
    Dear Robin @rbnbm

    Could you please post a link to your website with the Stack Element in question? 🔍

    Best wishes, have a wonderful day 🌝 Richard
  • N

    This topic is deleted!

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  • A

    Menu Point Active isn't working correctly

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    36 Views
    RichardR
    Dear @axmannrottler

    I am sorry that your thread has not been replied to.
    The most recent update of Lay Theme has indeed caused some bugs 🐛. Because of this user's are having to wait for some of these to be remedied in the next update.

    However an option that may work better for you is to just re-install a previous version of Lay Theme. If you liked how your website was earlier and have no need for Woo-commerce integration please send an email to lostfiles@laytheme.com with your License key and the necessary downloads can be provided 🌝

    Once again sorry for the inconvenience axmannrottler and have a wonderful day 🌼 Sincerely Richard
  • M

    vimeo bug arrow

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    2 Posts
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    RichardR
    Dear Marion @marion-guillard

    Thank you for the Bug report 🐛
    I am having trouble recreating the issue with the same Video being played:

    Screen Shot 2021-07-06 at 9.01.04 PM.png

    Screen Shot 2021-07-06 at 9.01.16 PM.png

    Could you please describe more the Bug?
    Wish to understand better 🌝

    Talk soon and best wishes Marion Richard
  • L

    Intro image does'nt work

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    6 Posts
    61 Views
    RichardR
    Dear @Loris

    Is this line of code needed? have you come to a solution since we last talked? 🌝

    Best wishes Richard
  • V

    project overview bug

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    2 Posts
    19 Views
    RichardR
    Dear @v1ncent

    Could you please post a link to your website for better inspection 🔍

    Also if you are able to make sure of the following steps before proceeding please:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Also if you wish to send me a message via 'Chats' to discuss the issue this is also good! ✨

    Talk soon Vincent & have a wonderful day 🌝 Richard
  • M

    Mobile Menu Burger no longer visible

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    2 Posts
    28 Views
    RichardR
    Dear @Micha

    Could you please post a link to your website so that it may be inspected 🔍

    Best wishes & talk soon 🌝 Richard
  • B

    Customize Menu not showing up -- tried all the trouble shooting tips

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    2 Posts
    22 Views
    RichardR
    Dear @blakeyb

    Have sent you a message via 'Chats' ✨

    Best wishes & talk soon Richard
  • F

    This topic is deleted!

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  • A

    This topic is deleted!

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  • B

    This topic is deleted!

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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