Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.0k Topics 13.9k Posts
  • MP4 playback faulty on mobile / Lazyload bug?

    14
    0 Votes
    14 Posts
    332 Views
    arminunruhA
    hey can u update lay theme now and see if it works? i think it works now!
  • Page changes from desktop to mobile

    3
    0 Votes
    3 Posts
    50 Views
    G
    Oh, thanks! I had tried to delete it thinking that it could be that the reason, but probably I hadn't saved it correctly -_- Thank you!
  • Broken site after update

    3
    3 Votes
    3 Posts
    81 Views
    Vicky LamasV
    @arminunruh said in Broken site after update: whoops can u update again? then it should work wow !! you were right! now it works! thank you so much
  • links do not work

    4
    0 Votes
    4 Posts
    117 Views
    arminunruhA
    ah i see. it seems the site doesnt work when ure on https://www.anteup.at/ but it does work when youre on https://anteup.at/ i did code lay theme in a way where both urls should work but for some reason in your case it doesnt work. maybe there is a misconfiguration with how links are created in your wordpress installation. my webhost gives me the option to only show websites with https:// instead of https://www can you see if you have any options for your domain settings for this? and then set the domain to only use https:// instead of https://www
  • Content of subpages disappeared after update

    3
    3 Votes
    3 Posts
    54 Views
    L
    Thanks, just did the update, works again.
  • Update Issue Website not visible

    2
    1 Votes
    2 Posts
    64 Views
    arminunruhA
    can u update lay theme again then it should work
  • Text-Color vs. Background-Color of Editor

    8
    0 Votes
    8 Posts
    246 Views
    arminunruhA
    @timperangel said in Text-Color vs. Background-Color of Editor: p-content/themes/lay/customizer/assets/php/favicon.php' hey! do you have this file missing? p-content/themes/lay/customizer/assets/php/favicon.php' i just checked and that file should exist. ok hm i coudn't reproduce that bug, could you send your ftp login to info@laytheme.com so i can find the exact error?
  • Mobile styling for carousel captions

    4
    0 Votes
    4 Posts
    182 Views
    RichardR
    Dear @dbdb Thanks for the message,| I'd like the spacing on the left of the mobile screen to line up with the site title. Not have such large padding on the left. If you cannot set the caption dimensions for Mobile because they are already set up for Desktop in a certain way, then the following code you can use to define the caption left padding: .lay-carousel-sink-parent .single-caption { padding-left: 25px !important; } Also... the arrow position - I'd like that to have the same left and bottom margin as the site title on mobile, as it does on desktop. You can define the left margin to be the same as your site title in > customize > Project arrows > If the arrows are set to 'center' normally and need them set to 'bottom' on mobile this would need to be custom coded, something like: .project-arrow.center { top: 90vh; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); } You can see here the class .center this is applied if set to 'center' within the project arrow settings. https://laytheme.com/documentation/custom-css-styling.html Best Richard
  • Category filter showing hidden categories

    2
    0 Votes
    2 Posts
    71 Views
    RichardR
    Dear Amadeus @schneiderbrett If the following is true: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. And the settings have been properly applied: [image: 1654550788313-screen-shot-2022-06-07-at-9.25.55-am-resized.png] Then this is likely a Bug and Armin will need to inspect: Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Best wishes Richard
  • "Front Page" option missing in "Customize" Menu

    4
    0 Votes
    4 Posts
    106 Views
    RichardR
    Dear @joanaflcarneiro Have replied to your email 🌝 Best wishes Richard
  • Justified Text Button is not working?

    2
    0 Votes
    2 Posts
    35 Views
    RichardR
    Dear @FLCLNZ Just to confirm we are talking about the same thing: [image: 1653952760866-screen-shot-2022-05-31-at-11.16.16-am-resized.png] Unsure in what context of your webpage the Justified content is not working but it could just be because of the way the Gridder works. The elements get contained within their boundaries. [image: 1653952907601-screen-shot-2022-05-31-at-11.20.17-am-resized.png] Best Richard
  • gridder only appears in mobile view, but not in desktop view

    2
    0 Votes
    2 Posts
    34 Views
    RichardR
    Dear @gg Thank you for the video, I have not experienced this with other users so please make sure of the following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) https://laytheme.com/troubleshooting.html If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Are you using a Custom Phone Layout? Best wishes Richard
  • Thumbnail grid order puts latest post to top

    2
    0 Votes
    2 Posts
    51 Views
    RichardR
    Dear @HorstoftheFuture You can change the order of projects within the Project Thumbnail Grid: [image: 1653952266351-screen-shot-2022-05-31-at-11.09.15-am-resized.png] The 'Project Index' can be ordered by things like date & title etc Best Richard
  • white font not readable in text-field

    text textfield
    10
    0 Votes
    10 Posts
    920 Views
    RichardR
    Dear @thomasmaier Yes! 🌝 have notified Armin that the Nightmode button has a bug, thank you as well for the feedback ✅ Sincerely Richard
  • Unwanted highlighted Page

    6
    0 Votes
    6 Posts
    136 Views
    RichardR
    Thank you @Markus have a wonderful day! 🏖
  • Carousel captions do not appear on smartphones

    9
    0 Votes
    9 Posts
    201 Views
    RichardR
    Dear @Bottexelsensohn Sorry for the past comment, i lost my marbles a bit 🌝 Chrome: The problem is that the first caption of the carousel is displayed well at the bottom when you arrive on the site, but the captions are no longer displayed when you go down. However, when I customize the smartphone version from my computer, everything displays well in the simulation. Safari: the browser copies the 100vh function on the first slider, but when you go down, the site navigation hides and lets the image appear below. There is also the same problem as on Safari. The first caption is displayed, but when you go down the site, the captions are no longer displayed, or are hidden by the browser bar at the bottom. I am testing on Iphone 13 & 11 but maybe i need to go older, trying to recreate the Bug: [image: 1653367968014-screen-shot-2022-05-24-at-4.19.18-pm.png] [image: 1653367998188-screen-shot-2022-05-24-at-4.20.31-pm.png] Once again sorry @Bottexelsensohn if i am off the mark and need re-directing 🌻 Best Richard
  • New front page not working in Safari

    4
    0 Votes
    4 Posts
    93 Views
    RichardR
    Dear @J199 Great website. I am able to view this page in both Safari and Chrome: [image: 1653346250913-screen-shot-2022-05-24-at-10.50.06-am-resized.png] Is there a specific part that does not work? 🌝 Best Richard
  • Saving Menu downloads a php file instead of saving it

    2
    0 Votes
    2 Posts
    43 Views
    RichardR
    Dear @Anha Very strange, i have not seen this before, a user on Stackoverflow registers the same problem: https://stackoverflow.com/questions/40849997/wordpress-when-trying-to-save-a-menu-item-in-wp-admin-nav-menus-php-a-download For testing i would make sure of the following 🌝 Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) https://laytheme.com/troubleshooting.html If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Talk soon Richard
  • Projects with password does not view in a Project Thumbnail Grid.

    2
    0 Votes
    2 Posts
    50 Views
    RichardR
    Dear @dnlbrv Thanks for the Bug report, i will forward this ✅ If you wish to revert to a previous version of Lay Theme feel free to email: lostfiles@laytheme.com Best Richard
  • Font: «ü» is not showing correctly in Safari

    6
    0 Votes
    6 Posts
    215 Views
    RichardR
    Dear @Eeva Does the problem «ü» umlaut exist anymore on http://liviaweishaupt.ch Since then have your changed to MS Mincho. I may need to come back later if the problem is resolved for you 🌝 Best wishes Richard

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com