Thanks for the info @Richard-K…cant wait for the follow up (:

Dear @Sunnyi

In your Console readout, Both the Images and fonts are being blocked by a HTTPS request, as a first step could i ask you to check 'check' or 'uncheck' the : 'Disable AJAX/compatibility mode in 'Lay Options' & let me know if anything changes?

Talk soon & have a wonderful day :)

Richard

Dear @Johannes-Meger

Awesome!! Great that its working now :)

Have a wonderful day & best of luck with your project

Richard

Dear @julianfallas

Unfortunately we do not deal with Yoast SEO as its known to Clash with Lay Theme especially the Gridder:

https://laytheme.com/troubleshooting.html#gridder-does-not-show-up

Sorry about this, hopefully some others will also speak up and help @julianfallas with information :)

Best wishes
Richard

@Richard-K

It's happening here for example: Capture d’écran 2021-02-23 à 00.48.11.png

I'm using chrome at the moment.

Thanks for your response :)

Sorry I hadn't seen your response @Richard-K !

I worked something out, but had to start the page over again..!

Here's a link : https://templemagazine.co/

Thanks

Dear @simon

Glad that you found a solution & good luck! :)

Best
Richard

Dear @wp_LayNerd

Some first steps if you will before proceeding:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any Custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins de-activated to see if this resolves the issue.

If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.

Also within your Console readout - there is an error relating to the common shorthand ($) for jQuery - is this your Custom Code?

"lay Child Theme" have you created a child theme of Lay?

Talk soon & have a wonderful day

Richard

@arminunruh Thanks a ton, I'll replace the .mov video. The loading time for me on the mp4 files is fast, maybe it was a temporary hosting problem. Next time I'll contact the host, thanks for the tipp! :)) Keep up the good work!

Best,
Felix

Dear Luca @lucamgt

Do you have the Yoast plugin installed?
Sorry to be frustrating but Armin asks that we dont install Yoast SEO as it leads to Theme issues.

Apologies if i havent understood correctly and have a lovely day :)

Talk soon
Richard

Dear @Bissan

Hope you are well, you have received my email regarding the Menu - Let me know if i can be of any further help.

Best wishes
Richard

Dear @NAS

In your admin bar > Tools > site health - what PHP version is running?

Also before proceeding just to be sure that these steps dont apply to you:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.

This is the console readout:
Screen Shot 2021-02-12 at 11.50.47 AM.png

Talk soon :)
Richard

hi @arminunruh.

thanks for your reply and suggestions.

i already found a solution.
»cheated« with some offset textframes.
should work.

and yes — was confusing …
but no worries.
in generel it's fun working with laytheme.

THX + all best!
gregor

Dear @joanaflcarneiro

Before proceeding do any of these steps apply to you? :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

best wishes :)
Richard

Dear @thisis-gary

I see that some plugins need updating, also if you could check the following steps please :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon :)

Richard

Dear @Elli

As a first step if you could check please :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon :)

Richard

hey!

it is a bug indeed.
I fixed it and it should work now if you update the carousel addon!

@Richard-K said in White border on top of carousel:

elect "Hide" in > Customize > Menu Style > Menu Bar

Thank you so much!
Have a lovely day, Richard!

Dear @Guido

Will look into this, also what is meant by "change from one 'OS' to another"? :)

Best wishes
Richard