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2.7k Topics 12.7k Posts
  • Gridder does not show!

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    2 Posts
    49 Views
    RichardR
    Dear Roussel @rousseljustine

    Could you please post a link to your website or provide further information.

    Please make sure of the following steps:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

    Talk soon & best wishes 🌝 Richard
  • This topic is deleted!

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  • Sample page text overlaying home page!

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    15 Posts
    189 Views
    arminunruhA

    hey everbody, if you update lay theme now, you can then remove the text in /wp-admin/ in "pages" when editing the page where the example text pops up

  • Spacing between sections isn't right

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    5 Posts
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    A

    Hey! You have to click on any project, this is only the main-site where everything works. Just click for example on the picture with the food-photo on the top left or on the architecture-picture on the top right.

  • 0 Votes
    11 Posts
    155 Views
    RichardR
    Dear Bella @Bella

    No worries 🌝& best wishes

    Richard
  • 0 Votes
    4 Posts
    93 Views
    RichardR
    Dear Markus @Markus

    "You can't get back to the point where you were before. You always get to the beginning of the Project Thumbnail Grid."

    Do you refer to when you enter a project via the thumbnail and then go 'back' in your browser to previous page?
    ( Project Thumbnail Grid page )

    Talk soon & best wishes Markus 🌻 Richard
  • Website extremely loading slow

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    6 Posts
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    RichardR

    Dear @Tstudios

    Yes there is some slow loading - do the images need to be over 5100 px wide? is it possible to reduce them first?

    Best wishes & talk soon 🌼
    Richard

  • Thumbnail Grid doesn't appear

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    2 Posts
    14 Views
    RichardR
    Dear Antonini @Antonini-Archi

    Even though the 'Carousel' Addon & 'Fullscreen Slider' are paid extensions we recommend them as they have been created for use with Laytheme specifically.

    Also please make sure of the following before proceeding:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If using a WordPress Cache plugin, disable it or clear your cache.

    License key not activated - (in website blank situations or button not available)

    If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

    Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.

    Additionally take a look at https://laytheme.com/troubleshooting.html

    Talk soon Antonini & best wishes :)

    Sincerely
    Richard

  • 0 Votes
    2 Posts
    29 Views
    RichardR
    Dear @Sylvia-Perez

    Could you please post a link to your website with the Bug in question, and i can better inspect that 🌝

    Best wishes & talk soon
    Richard

  • category pages - gridder missing

    7
    1 Votes
    7 Posts
    57 Views
    RichardR
    Dear @Pionira @reifmyersartist

    Unfortunately YOAST clashes quite badly with Laytheme's Gridder for this reason we ask not to use it.

    As of yet the situation is not easily remedied.
    I am sure it is possible, but every time YOAST or Laytheme release a new update you would need to also update your Custom Fix to suit.

    Best wishes
    Richard

  • 0 Votes
    2 Posts
    85 Views
    RichardR
    Dear @Israfil

    I think its worthwhile looking into why Mozilla behaves differently with mix-blend-mode as both Safari and Chrome are functioning properly.

    Apologies that in cannot be of further assistance at this time Sincerely Richard
  • not able to move burger icon to left side

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    3 Posts
    65 Views
    RichardR
    Dear @kalamakumaran

    Thank you for the post, i am assuming that @jpp issue is solved because they have removed their comment..

    Best wishes & thank you for supporting Laytheme 🌝 Richard
  • Gridder not showing in Category

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    0 Votes
    7 Posts
    145 Views
    RichardR
    Dear @dw_182

    Thank you for the Update, great to hear you can continue working.

    @j36g2 Have you found your issue resolved since posting?

    Talk soon & have a wonderful day Sincerely Richard
  • Full screen slider - topframe does not work

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    1 Posts
    50 Views
    No one has replied
  • This topic is deleted!

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    1 Posts
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    No one has replied
  • one-page menu

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    8 Posts
    236 Views
    RichardR

    You too Daniel, best wishes :)

    @danny
  • 0 Votes
    6 Posts
    79 Views
    RichardR
    Dear Thao @PTD

    Thanks for the update & best wishes 🌝

    Sincerely Richard
  • 1 Votes
    6 Posts
    74 Views
    arminunruhA

    sorry everybody. fixed this with a recent update

  • Lightbox Plugin behaves bugy

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    4 Posts
    42 Views
    RichardR
    Dear @felix_rabe

    Thank you for the update & have a wonderful day 🌞

    Sincerely Richard
  • Textformats do not apply

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    0 Votes
    3 Posts
    37 Views
    RichardR
    Dear @roschki

    Very difficult to say unfortunately without a closer look.

    Please make sure of the following:

    Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

    Any custom CSS or JS that may interfere is temporarily removed.

    Any third-party plugins are de-activated to see if this resolves the issue.

    If these do not apply:
    Could you please send your website address, /wp-admin/ username and password and a link to this topic to me via 'Chats'

    And I will take a closer look :)
    Note: do not disclose private information on this thread.

    Talk soon & best wishes Richard
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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