Dear @kalamakumaran

Cool! :)
Really valuable input

Best
Richard

Thanks Richard! :)

Dear @steh

Is this the DIN webfont by adobe? is there anymore information so that i can try to re-create the bug on my Theme?

Best
Richard

Dear @mirjam

Is it possible that you have set two colours? one within your frontpage's gridder 'set background colour' and the other within Customize > background > background color.

I see on your website that your Grid is set to #5555f1
And your website background to ##ffffff

Or are you having difficulty just changing one of them - this is not working?

Site Title text is currently set to 18px - what were you trying to have?

Best wishes :)
Richard

Dear @MarcelaGrupp

Sorry to hear this!

Could you please send your website address, /wp-admin/ username and password and a link to this topic via 'chats' & i can take a better look at what is happening

( note: please dont show your password etc on thread :)

Talk soon and have a wonderful day :)

Sincerely
Richard

Hey Hanna, I fixed it.
It was a weird bug, there was a newline character in your website url, like a linebreak.

Dear @julianfallas

No worries! Just glad that you can keep making your Lay Theme website!

Have a lovely Day
Sincerely
Richard :)

the shop feature is working great!
there will be woocommerce shop support for lay theme in like a month

Having trouble myself sorry @ray
Also because Ninjaforms is a third party plugin i wont be able to devote much time to sorry - ( although i know many users have ninja forms... )

Best
Richard

Dear @Baptiste

Thanks for the follow up :)

Best
Richard

Dear @raquelpeixoto

Some first steps of debugging :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any Custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins de-activated to see if this resolves the issue.

If using a WordPress Cache plugin, disable it or clear your cache.

License key not activated - (in website blank situations or button not available)

If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Please let me know if any apply to you or solve the issue :)

Talk soon & Best wishes
Richard

Dear @bb_daniel

Thanks for the update! :)

If un-enabling the AJAX compatibilty worked then there is no Bug - Enabling AJAX will do this :)

If you have any further questions Daniel please feel free & Best wishes

_ also you can always use "Chats" to send me something that wont be visible on the Forum :)

Sincerely
Richard

Dear @ninaverena

Awesome to hear :) Best wishes !

Richard

hey @jwk

Ok I could take a closer look now.

Only the first row that is browserheight gets a special height that is browserheight minus browserbars.
All following browserheight rows dont have that special height.
Cause when you scroll down the browserbars disappear and then these rows would not fill out the browser.

In your layout, your first row is a special row that you use custom css with. It seems that this row is position absolute and this way it is not part of the so called "document flow" and this way your second row is actually your first row.

If I just change their order like this:
Screenshot 2021-01-21 at 17.23.34.png

This way the first row is the browser height row and this way it gets the correct height.

Dear Raoul @rgo

This one will need further inspection because its hard to say without access to your website.

As some first steps of debugging just to be sure:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any Custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins de-activated to see if this resolves the issue.

License key not activated - (in website blank situations or button not available)

If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

If these do not help:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

And will try to get this Bug sorted out as soon as possible

Sorry for any Inconvenience Raoul and talk soon :)

Best
Richard

Dear Kimberly @kimberlyxx

If im mistaken ( sorry if i am ) this Cropped image showing in the first image is just the "placeholder image" this is there so that if a website takes long to load its not just a blank space that then flicks on.

Screen Shot 2021-01-20 at 9.51.02 PM.png

Here i have a placeholder image of some fish and the original image is much wider put just sits in the back-end appearance this way.

Does the appearance in this module actually change the appearance of your video on the front end? you page?

Talk soon and best wishes Kimberly :)
Richard

Hi Tim @Tim-B

Just to help understand; under Nachtschwärmer "Night Owls"

You are having issue within the project:
Screen Shot 2021-01-20 at 9.24.57 PM.png

Or on the Thumbnail page?
Screen Shot 2021-01-20 at 9.24.46 PM.png
I would assume the overall projects page but i cant see the space problem just yet :)

Best wishes for 2021 Tim
Richard