Ok I think I found out why this happens.
Will be fixed with the next update!

Dear @Mickael-DARD2

Just to be sure have you got these options ticked?

Screen Shot 2020-11-18 at 2.07.58 PM.png

Best
Richard

Dear @bora323

I am having trouble getting into your site to view the carousel bullets - maybe you could send me the password via ' private chat' ( do not disclose personal details on the thread :)

Best wishes
Richard

Dear @fr

Have Replied :)

Best
Richard

Dear @Hayo-Gebauer

Weird Indeed! just happy that it worked for you and you can continue on your Lay Theme Journey! :)

Best of luck & have a nice day
Richard

Dear @piero101 @nypaloto @antonioprado

Could i get an update? is it still not working?

If not could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com immediately?

Im so sorry for the late reply!! & thank you for you patience surrounding this issue

Sincerely
Richard

Dear @adam

I have recreated your setup and the same occurs with me.

I make a full width image within Desktop Layout - Mobile Gridder options are set to 0% for the left and right edge frame.
When i go to change Gridder setup to Mobile Layout it is fullscreen on the backend but on the front end has the left and right margin as you say
but when i go and re-size the image in the Gridder again to the same size now it works fullscreen.

However when i go into Customiser i notice interestingly enough that it has its own set Mobile left and right frame percentage:

Screen Shot 2020-11-12 at 1.31.47 PM.png

So i also set this to 0% and now when i make a fullwidth image and change to Mobile Layout i keep the full width that we want.

Seems to be an issue with the Customiser having the last say on how the Mobile Layout should be!

Let me know if this works for you too and have a wonderful day

Best
Richard

Dear @Flaneur-Company

Thank you for following up that it worked, great to hear! :)

Best
Richard

Dear @ninaverena

If you feel comfortable doing so could you please send your website address, /wp-admin/ username and password and a link to this topic via 'private chats' and i will try to give it a go :)

( note: do not disclose private info on this thread )

Or i could try to recreate this on my website and do my best to describe / tutorial you how to achieve it on your.

All the best
Richard

ok i will release the update soon,

until then you can use this css:

Dear Patric @iciio

If the Gridder is still not working after the update Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Best
Richard

Dear @thomasmaier

Ah cool i see your website now, Nice Cookie bar! :)

Have you had a look into this?
https://stackoverflow.com/questions/55217822/mp4-not-playing-in-chrome-or-firefox-but-in-safari

Could be a video formatting problem that other browsers don't work so well but changing it may create a solution?

Hope this helps :)

Best
Richard

Dear @global-former_user

Excuse me if i am wrong, but i am assuming that you have seen the troubleshooting page on the Lay Theme website:

https://laytheme.com/troubleshooting.html#empty-media-library

If that provides no change for your issue:

Do you have any third-party plugins that when deactivated temporarily resolve the issue?

Are Wordpress, Lay Theme and Lay Theme's plugins up to date and in-sync with each other?

do you have any custom code: HTML, CSS Javascript that when temporarily removed changes your issue.

If none of these options provide any help for you, could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Let me know, I wish to help and apologies if my delay to reply to this has caused you any inconvenience.

Best wishes
Richard

Thanks a bunch guys!

Dear @Acideplastique

Please can you update your Lay Theme, the Gridder should be working now :)

Best
Richard