@arminunruh Thanks a ton, I'll replace the .mov video. The loading time for me on the mp4 files is fast, maybe it was a temporary hosting problem. Next time I'll contact the host, thanks for the tipp! :)) Keep up the good work!

Best,
Felix

Dear Luca @lucamgt

Do you have the Yoast plugin installed?
Sorry to be frustrating but Armin asks that we dont install Yoast SEO as it leads to Theme issues.

Apologies if i havent understood correctly and have a lovely day :)

Talk soon
Richard

Dear @Bissan

Hope you are well, you have received my email regarding the Menu - Let me know if i can be of any further help.

Best wishes
Richard

Dear @NAS

In your admin bar > Tools > site health - what PHP version is running?

Also before proceeding just to be sure that these steps dont apply to you:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.

This is the console readout:
Screen Shot 2021-02-12 at 11.50.47 AM.png

Talk soon :)
Richard

hi @arminunruh.

thanks for your reply and suggestions.

i already found a solution.
»cheated« with some offset textframes.
should work.

and yes — was confusing …
but no worries.
in generel it's fun working with laytheme.

THX + all best!
gregor

Dear @joanaflcarneiro

Before proceeding do any of these steps apply to you? :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available)
If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

best wishes :)
Richard

Dear @thisis-gary

I see that some plugins need updating, also if you could check the following steps please :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon :)

Richard

Dear @Elli

As a first step if you could check please :)

Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel.

Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon :)

Richard

hey!

it is a bug indeed.
I fixed it and it should work now if you update the carousel addon!

@Richard-K said in White border on top of carousel:

elect "Hide" in > Customize > Menu Style > Menu Bar

Thank you so much!
Have a lovely day, Richard!

Dear @Guido

Will look into this, also what is meant by "change from one 'OS' to another"? :)

Best wishes
Richard

Dear @kalamakumaran

Cool! :)
Really valuable input

Best
Richard

Thanks Richard! :)

Dear @steh

Is this the DIN webfont by adobe? is there anymore information so that i can try to re-create the bug on my Theme?

Best
Richard

Dear @mirjam

Is it possible that you have set two colours? one within your frontpage's gridder 'set background colour' and the other within Customize > background > background color.

I see on your website that your Grid is set to #5555f1
And your website background to ##ffffff

Or are you having difficulty just changing one of them - this is not working?

Site Title text is currently set to 18px - what were you trying to have?

Best wishes :)
Richard

Dear @MarcelaGrupp

Sorry to hear this!

Could you please send your website address, /wp-admin/ username and password and a link to this topic via 'chats' & i can take a better look at what is happening

( note: please dont show your password etc on thread :)

Talk soon and have a wonderful day :)

Sincerely
Richard

Hey Hanna, I fixed it.
It was a weird bug, there was a newline character in your website url, like a linebreak.