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Bug Reports

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2.6k Topics 12.0k Posts
  • Problem with scaling the menu bar

    2
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    2 Posts
    27 Views
    RichardR

    Dear @marynasakowska

    I see: :)

    Screen Shot 2020-09-25 at 1.22.10 PM.png

    Best of you write me a Private Message with your login info and a link to this conversation, I will be able to look into it on Monday if this is not too late :)

    Best wishes and thank you for using Lay Theme

    Sincerely
    Richard

  • Issue with 'Max width of content'

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    0 Votes
    5 Posts
    166 Views
    K

    dingdong

  • Menu Bar color doesn't work

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    8 Posts
    52 Views
    RichardR

    Dear @fredyatb

    I agree with you on this,
    Now i am unable to view the website :)

    Best
    Richard

  • Carousel and slider addon do not work

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    0 Votes
    5 Posts
    40 Views
    RichardR

    Dear @antoniaro

    There has been a new Carousel plugin update, could you please update your Wordpress, Lay Theme & carousel Plugin.

    Let me know :)

    Sincerely
    Richard

  • Custom Mouse Cursor on Fullscreen Slider Addon

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    4 Posts
    71 Views
    RichardR

    Dear @metapublishing

    Hi Rocco!
    Did you come to a solution regarding the arrow on windows?

    Best
    Richard

  • Slider for Laygridder broken

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    7 Posts
    40 Views
    arminunruhA

    Yes, as it says in the documentation, the folder name should be:
    /slider-for-laygridder-com/

  • 0 Votes
    12 Posts
    181 Views
    arminunruhA

    hey so this should be fixed now with the latest version of the carousel addon (y)

  • permalink edit button doesn't work

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    8 Posts
    65 Views
    RichardR

    Dear @The-Red

    Thank you for the final update :)

    Best Wishes, happy you found a solution & thank you for using Lay Theme

    Sincerely
    Richard

  • wordpress 5.5.1 update fails

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    10 Posts
    57 Views
    RichardR

    Dear @The-Red

    Awesome!
    Thank you for coming back and adding a conclusion to this thread, It could helps others in the future :)

    Best wishes
    Richard

  • Carousel captions disappearing

    4
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    4 Posts
    69 Views
    arminunruhA

    oh yea rlly sry, this shouldn't have happened!
    the new update fixes the problem

  • Parts of the customizer don't show up

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    7 Posts
    23 Views
    RichardR

    Dear @arminunruh

    Thank you for the update, noted for the future.

    Best

  • 0 Votes
    5 Posts
    165 Views
    arminunruhA

    Ah interesting!

  • Overflow-y not hidden on captions-wrap

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    23 Posts
    158 Views
    RichardR

    Dear @lilievongruen

    Amazing!
    Thank you for posting to confirm your success as this help other's as well.

    Have a wonderful day and thank you for using Lay Theme

    Best Wishes
    Richard

  • Permalink is different than before

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    6 Posts
    67 Views
    edgrbnzE

    Damn… 🤦‍♂️of course!
    Thank you @arminunruh !

  • 0 Votes
    11 Posts
    62 Views
    RichardR

    Dear @fredyatb

    No worries :)

    Best
    Richard

  • 0 Votes
    7 Posts
    51 Views
    RichardR

    Dear @lilievongruen

    No apologies needed Susann :)
    Im sorry that you had difficulty in the first place,

    If you have any further questions please let me know.

    Best wishes

    Sincerely
    Richard

  • 0 Votes
    6 Posts
    78 Views
    RichardR

    Dear @Markus

    If it's probably a bug, this would be great to get sorted as other with find issues as well in the future,

    Let me know if you are able to send us your contact and login info :)

    Until then, have a wonderful day

    Sincerely
    Richard

  • Slow website

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    4 Posts
    86 Views
    RichardR

    Dear @andrej

    When inspecting your website, for me it does not appear that slow?
    I can understand if you do not wish to change your webspace provider though @Markus thank you for this suggestion! :)

    Searching this Forum for content regarding website optimisation, Let me know if any of these threads bring you closer to your goal:

    https://laytheme.com/documentation.html#speedingup

    http://laythemeforum.com:4567/topic/3916/slow-page-load-question-about-optimizations/10

    http://laythemeforum.com:4567/topic/1451/very-very-slow-load

    http://laythemeforum.com:4567/topic/1130/image-resize/2

    http://laythemeforum.com:4567/topic/4178/slow-loading/11

    http://laythemeforum.com:4567/topic/5432/slow-loading-and-no-h1-tags

    http://laythemeforum.com:4567/topic/5003/loading-times-very-slow-with-laytheme/17

    http://laythemeforum.com:4567/topic/4841/website-sooooooooooo-slow-please-help/6

    http://laythemeforum.com:4567/topic/4841/website-sooooooooooo-slow-please-help/6

    Additionally Use the inspect developer tools to find out which parts of your website are really slower that others:

    https://www.khanacademy.org/computing/computer-programming/html-css/web-development-tools/a/using-the-browser-developer-tools

    Screen Shot 2020-09-08 at 2.49.22 PM.png

    Best
    Richard

  • 0 Votes
    4 Posts
    35 Views
    RichardR

    Dear @Sophie

    Could you please post a link to your website as well as a screenshot example of the issues,
    I would love to try an re-create your issue but unsure of your exact setup,

    As a must ask, do you have any Third-party plugins installed that when de-activated change anything?

    Are Both Lay Theme (theme) up to date as well as the addons?

    Lastly do you have any Custom CSS, JS or HTML than when temporarily removed change the issue?

    Apologies that this thread slipped through Sophie, if none of the above apply i would love to help, especially if this is a bug, the solution will help others in the community as well,

    If so could you please write in 'Chat' a PM and include the username & password to your Wordpress Admin panel and a link to this conversation.

    ( Don't post your private information on this thread :) )

    Best wishes & i hope to help soon

    Sincerely
    Richard

  • Minor Bug: Fullscreen slider + arrow keys

    3
    0 Votes
    3 Posts
    29 Views
    arminunruhA

    I'm releasing a carousel udpate now.
    If you update your carousel addon, this should be fixed!

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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