Dear @Anha

Any update with the Issue?

Best
Richard

Dear Chantal @chantal-k

Have replied to you via Chats :)

Best
Richard

Dear @rousseljustine

Have replied to your chat message :)

Best
Richard

Dear @jo_jen

Thanks for the update, and to hear you came to a solution :)

Best wishes and thank you for using Lay Theme!
Richard

@kimberlyxx

Allgood! :) good luck with the rest of your Theme :)

Richard

@mariusjopen
Dear Marius,
Was any solution found for this?
I am experiencing the same!
https://lasalbercas.com/como-llegar-2-2
Thanks a lot in advance!

thank you richard, you are right, now it's just a matter of teaching the users to use it slowly :)

Dear @carolinabagulho

That could be the issue, are you able to log into your 'Webhost' and update this? It cannot be done through Lay Theme.
The Server or Host who controls your domain should have a 'control panel'

"Please make sure you are using a PHP version greater than 5.2. On most webhosts you can set the php version in the webhost control panel. Also make sure you are using the latest Lay Theme version."

From: https://laytheme.com/troubleshooting.html#json-invalidated

If you go into 'tools - Site Health' in your admin bar what PHP does it say?
Screen Shot 2020-12-11 at 12.05.16 AM.png

https://kinsta.com/knowledgebase/how-to-update-php-in-wordpress/

Best wishes
Richard

Dear Loris

So it happened when you updated the Theme?

As some first steps:

Could you please post a link your website if possible

Wordpress, Lay Theme & Laytheme's Addons are all up to date?

Any Custom CSS or JS that may interfere is temporarily removed.

And third-party plugins de-activated to see if this resolves the issue.

License key not activated - (in website blank or button not available options)

And have looked into: https://laytheme.com/troubleshooting.html#nothing-shows-up

Let me know Loris and have a great day, sorry about any inconvenience

Sincerely
Richard

Thank You!
It works.
Best regards, H.

Ok damn, actually after saving the content, the problem still persists.
Ok I'll work on this now. I'll let you know when this is fixed.

hey so the issue was the plugin "Post and Page Builder"
was active.
this makes lay theme's grid not show up correctly

Hello Richard and Armin,

everything works now, thanks for the superb support! Merry Christmas!

Best
Alex

Dear @rioma7

Hard to know without a better inspection, if the problem still persists maybe you could send me a private message via chats with your website address, /wp-admin/ username and password and a link to this topic:

(note: don't share private information in thread :)

Just to be sure:

Wordpress, Lay Theme & Laytheme's Addons are all up to date?

Any Custom CSS or JS that may interfere is temporarily removed.

And third-party plugins de-activated to see if this resolves the issue.

Best
Richard

Dear @EvaAnna

It could be to do with you using 'px' pixels for your 'font-size' settings, on different machines/screen this can be affected.

In text formats changing to a 'font-size: % ' may have some results:

Screen Shot 2020-12-08 at 5.52.04 PM.png

Further you could force them with Custom CSS and set font-size: to 'em' or "rem'
https://www.w3schools.com/cssref/css_units.asp

Hope this helps @EvaAnna, website looks awesome BTW :)

Best
Richard

Dear @MarieP

When you temporarily de-activate Yoast do the the problems go away?

Wordpress, Lay Theme & Laytheme's Addons are all up to date?

Any Custom CSS or JS that may interfere is temporarily removed.

And third-party plugins de-activated to see if this resolves the issue.

Regarding Yoast and meta tag:
http://laythemeforum.com:4567/topic/1883/meta-website-description-doesn-t-work/9

Best wishes Marie
Richard