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3.0k Topics 13.9k Posts
  • Mobile background video not playing (iOS, Safari & Chrome)

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    RichardR
    Dear @shbln Background Video on the mobile Layout is working for me (Safari, Chrome). Has something since changed? please clear your cache or use an incognito window for testing to be sure ๐Ÿ” Best wishes Richard
  • 0 Votes
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    72 Views
    RichardR
    Dear @thomasmaier Thanks for the update, yes ive noticed that 'draft' mode before too! ๐ŸŒ Best wishes Richard
  • Links in carousel are messed up

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    arminunruhA
    hey in case this is still an issue please: can you send your ftp login data, website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • Active โ€œcurrent menu itemโ€ not changing anymore

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    8 Posts
    316 Views
    T
    Cool, thanks for your work @arminunruh !
  • Project filter re-order bug

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    arminunruhA
    ok just fixed this, i'll release the update soon
  • qTranslate-XT (3.10.0), last version does not work anymore ;(

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    5 Posts
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    daniD
    @Markus It's no longer supported by WP!
  • Anchor link reloads page before scrolling

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    RichardR
    Dear Alasdair @alasdair17 I see there are some 3rd party Plugins installed along with console errors. It is likely your Wordpress back-end environment and not Lay Theme. "Lay Theme is not responsible for compatibility with all 3rd-party plugins." Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Also you reference reloading page, check out AJAX in Lay Options :[image: 1630451844692-screen-shot-2021-09-01-at-11.17.14-am-resized.png] https://laytheme.com/troubleshooting.html Please test Lay Theme in this vanilla environment and see if the anchor works as it should. ๐ŸŒ From there you can add plugins back in 1 by 1 and see when the clash occurs - isolating the problem plugin. Talk soon Richard
  • 0 Votes
    10 Posts
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    daniD
    Yeah it's an incompatibility with Q-Translate X....
  • Gridder Positioning Problem

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    4 Posts
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    RichardR
    Great to hear @Jahn Thanks for the update Richard
  • Gridder not showing up

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    5 Posts
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    RichardR
    Thanks for the update @betoruizalonso ๐ŸŒ
  • No Images on tablet and phone

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    4 Posts
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    daniD
    This is helpful :D https://wordpress.org/plugins/really-simple-ssl/
  • Images being removed when deleting id tag

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    4 Posts
    173 Views
    arminunruhA
    hey this bug was fixed in an update
  • Deleting class deletes text

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    3 Posts
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    arminunruhA
    hey this bug was fixed in an update
  • 0 Votes
    3 Posts
    173 Views
    RichardR
    Dear @Bella Because Flodesk is a third-party developer, compatibility cannot be promised for it's plugins. (Armin) "I cannot guarantee that all third party plugins will work with Lay Theme." Apologies for any inconvenience this causes to your design. Please note Ninja forms is referenced on the Documentation page as an alternative: https://laytheme.com/documentation.html#shortcodes Best wishes Bella ๐ŸŒ Richard
  • Accordion Bug, in laygridder

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    K
    Can anyone help me out with this please?
  • Text Formats and webfonts do not show up on mobile version.

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    5 Posts
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    S
    Thank you so much Richard. It is already fixed. Just in case you need to know for future same bugs. What was strange is that I have the same styles for desktop and mobile, and they were showing on desktop but not on mobile. Anyway I fixed reloading the webfonts, I had it in .woff. Now I have try with .woff2, just in case this has something to do with the problem. Thank so so much for the tips. Have a nice one! Here the link of the website. https://33again.es/
  • Carousel on mobile: Text not fully shown and not scrollable, either

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    RichardR
    Dear @klaus Sorry for my delayed reply I think the problem may be your use of 'px' (pixels) as a unit for your font (font-size). Currently i believe its set to 17px. Because px are a fixed unit they will eventually break outside their bonds when clashing with another element Apply a responsive text unit via "text formats" or by using Custom CSS is possible. Here in the inspector ๐Ÿ”I gave 'vw' a go (viewport width): [image: 1629357124683-screen-shot-2021-08-19-at-7.08.06-pm-resized.png] https://www.w3schools.com/cssref/css_units.asp Hope this helps Klaus have a great day and thank you for supporting Lay Theme โœ… Richard
  • Footer & Thumbnail Grid Issue

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    2 Posts
    68 Views
    RichardR
    Dear @adam I was unable to recreate your issue when using a Thumbnail Grid in the Footer with the hover image option "on". [image: 1629356555176-screen-shot-2021-08-19-at-7.00.37-pm-resized.png] [image: 1629356567612-screen-shot-2021-08-19-at-7.00.59-pm-resized.png] Though i do agree that when editing the Thumbnail grid the image content disappears if that is a bug? [image: 1629356633865-screen-shot-2021-08-19-at-7.01.44-pm-resized.png] If debugging please make sure of the following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Best wishes Adam and have a wonderful day ๐ŸŒ Richard
  • carousel 1.3.3.

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    RichardR
    Dear Jenny @JHT Have sent you an email with the current version of Lay Theme along with a message via 'chats' ๐ŸŒ Best wishes Richard
  • iframe in textfields not working anymore

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    4 Posts
    120 Views
    RichardR
    Dear Daniel @bb_daniel I have sent you an Email with a Previous version โœ… Best wishes Richard

I also code custom websites or custom Lay features.
๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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