Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • SOme Custom css elements not working

    7
    0 Votes
    7 Posts
    27 Views
    T

    Yes! Thanks

  • 0 Votes
    2 Posts
    63 Views
    arminunruhA

    must be a wordpress problem

    can you google this or ask your webhost support?
    its not a lay theme issue

  • Yoast SEO = 'page not found' homepage issue

    8
    0 Votes
    8 Posts
    99 Views
    B

    Thank you, yes, it works now!

  • 0 Votes
    6 Posts
    69 Views
    T

    @arminunruh yes, thanks :)

  • Overlay burger menu not showing on most pages

    3
    0 Votes
    3 Posts
    25 Views
    arminunruhA

    ah ok very good!

    Screenshot 2024-07-01 at 19.25.25.png

    yea its always good to try these steps!
    have a great day

  • 0 Votes
    2 Posts
    25 Views
    arminunruhA

    When I click on my project Thumbnail I doesn't allow me to add text below the image.

    hey! the way it works is this:

    Screenshot 2024-07-01 at 15.23.34.png

    when you are in a project, there should be a textfield. in here you can add the description

    also make sure when you click on "screen options" on the top right, the checkbox
    "project descriptions" is active

    Screenshot 2024-07-01 at 15.24.09.png

  • text alignment is not working

    3
    0 Votes
    3 Posts
    27 Views
    D

    thanks @arminunruh

  • Overlay subpages appear in google results

    2
    0 Votes
    2 Posts
    26 Views
    arminunruhA

    i see maybe u can try this

    https://stackoverflow.com/questions/3925696/google-how-to-prevent-subpages-from-appearing-in-results

  • project "update" button not available

    2
    0 Votes
    2 Posts
    16 Views
    G

    Hello, you gotta put a thumbnail image. Perhaps you have deleted the thumbnail image in your media library

  • 0 Votes
    7 Posts
    120 Views
    arminunruhA

    Screenshot 2024-06-24 at 15.00.28.png

    hey so for your configuration with video and mouseover thumbnail both activated
    these settings didnt take effect

    but i changed my code so they do take effect

    so depending on what you choose here, image, video or both will be inside of the markup

  • 0 Votes
    2 Posts
    22 Views
    arminunruhA

    if you can still access /wp-admin/ you can just delete lay theme in appearance → themes. and then re-install it! you can go to laykeymanager.com to download lay.zip if you don't have it. all of your data/content and settings will stay the way they were before.

    if your website shows an error and you can't access /wp-admin/ u can try this:

    "First try this: Access your FTP server. When you login to your webhost control panel you can probably use WebFTP right in your control panel. Or you can get your FTP login data in your webhost control panel and use FileZilla to connect.

    Now find your website folder and inside go to: "wp-content" → "themes". In here find the "lay" folder. Rename it to something like "_lay".

    This will disable Lay Theme. Now see if you can access your website and /wp-admin/ again.

    If that didn't change anything, try the next fix: "If the issue is caused by a Plugin"

    If it worked, login to /wp-admin/ and go to "Appearance" → "Themes". In here click on "Lay Theme". Then click "Delete" at the bottom right. This will not delete any of your settings or content, as these are stored in the database and in your uploads folder, not in the theme folder.

    Now get your lay.zip file. If you don't have it on your computer search for an email by laytheme that contains a link to it. If that doesn't work write an email to lostfiles@laytheme.com with your key or tell us the email address you used to purchase lay theme. If your Lay Theme version is very old and that causes an issue, you can also get the latest version by emailing lostfiles@laytheme.com.

    Now in "Appearance" → "Themes" click "Upload" at the top and choose "lay.zip". Upload your zip file and activate Lay Theme."

    From:
    https://laytheme.com/troubleshooting.html#critical-error

    if it doesn't work you can also send your ftp login and website url and a link to this topic to info@laytheme.com

    sorry for the late response

  • This topic is deleted!

    1
    0 Votes
    1 Posts
    18 Views
    No one has replied
  • Reload Bug: Warning Division by Zero

    13
    0 Votes
    13 Posts
    137 Views
    arminunruhA

    ok im glad you could resolve this

  • site titel on mobile version different

    3
    0 Votes
    3 Posts
    25 Views
    arminunruhA

    it may be better to not use a html code for this but just to use the normal lay theme settings in the customizer to set this up

  • Menu disappeared on Front page

    9
    0 Votes
    9 Posts
    85 Views
    arminunruhA

    oh i think many people use borlands cookies

    oh i see! yea if u have an issue its often good to disable all plugins and see if that fixes it

  • Submenu disappears when clicked on

    3
    0 Votes
    3 Posts
    36 Views
    S

    hey armin!

    thanks for the respond :)
    the setting in customize i already tried.. didnt worked.

    yes if i dont get any fix i think i will switch to a older version, if i get a solution i gonna post it here!

  • This topic is deleted!

    1
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • Marquee linked element is not working

    5
    0 Votes
    5 Posts
    37 Views
    N

    @arminunruh Yes! Massive thanks! :)

  • 0 Votes
    8 Posts
    83 Views
    arminunruhA

    but no there are is no other functionality to do what u did aha but its funny u found this workaround, i didnt expect this use case but yea it makes sense mmh

  • 0 Votes
    2 Posts
    20 Views
    arminunruhA

    hey sorry it seems i haven't answered you but it seems you posted this again and i answered there and we resolved it the

    have a good day

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
arminunruhA
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com