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3.0k Topics 13.9k Posts
  • private projects not possible to add as project thumbnail

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    RichardR
    Dear Manuel @justfunk The main purpose of Private/Public is the Visibility, so its functioning how it should. A work around if you want to get them in to the Grid: When you have the projects in 'Public' they can be added to the Thumbnail Grid and the data is there, then you can make them 'Private' afterwards and they will be hidden from view, but they will still be there - Just Hidden, setting the project back to Public will make them visible again within the Thumbnail Grid. Hope this helps & have a wonderful day :) Richard
  • HTML5 Play/Pause hover won't work correctly in Element Grid

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    B
    @borbold https://bloqmagazin.de/#team thats the clickable videos that I originally wanted to play on hover
  • Smart Slider 3 Plugin

    slider gallery thumbnail
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    RichardR
    Dear @Jacquelinevo As a first step i must ask :) Are you inserting the code via '+more - Shortcode' ? [image: 1614137163186-screen-shot-2021-02-24-at-4.25.27-pm-resized.png] Also are you able to post a link to the page in question? Talk soon & have a wonderful day! Richard
  • Anchor tag issue in navigation

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    L
    Thanks for the info @Richard-K…cant wait for the follow up (:
  • Carousel is not working with Chrome

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    RichardR
    Dear @Sunnyi In your Console readout, Both the Images and fonts are being blocked by a HTTPS request, as a first step could i ask you to check 'check' or 'uncheck' the : 'Disable AJAX/compatibility mode in 'Lay Options' & let me know if anything changes? Talk soon & have a wonderful day :) Richard
  • Text is moving over full BG bug

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    RichardR
    Dear @Johannes-Meger Awesome!! Great that its working now :) Have a wonderful day & best of luck with your project Richard
  • SEO tiltle not working

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    RichardR
    Dear @julianfallas Unfortunately we do not deal with Yoast SEO as its known to Clash with Lay Theme especially the Gridder: https://laytheme.com/troubleshooting.html#gridder-does-not-show-up Sorry about this, hopefully some others will also speak up and help @julianfallas with information :) Best wishes Richard
  • Project thumbnail mouseovers have strange borders & blurry fonts

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    J
    @Richard-K It's happening here for example: [image: 1614037697979-capture-d-e-cran-2021-02-23-a-00.48.11.png] I'm using chrome at the moment. Thanks for your response :)
  • 500 Internal Error after hit the button "update"

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    J
    Sorry I hadn't seen your response @Richard-K ! I worked something out, but had to start the page over again..! Here's a link : https://templemagazine.co/ Thanks
  • Unintended grey background on image ...

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    RichardR
    Dear @simon Glad that you found a solution & good luck! :) Best Richard
  • Automatic Video Playback doesn't stop unless you click twice

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    RichardR
    Dear @wp_LayNerd Some first steps if you will before proceeding: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Also within your Console readout - there is an error relating to the common shorthand ($) for jQuery - is this your Custom Code? "lay Child Theme" have you created a child theme of Lay? Talk soon & have a wonderful day Richard
  • This topic is deleted!

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    No one has replied
  • Thumbnails not loading

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    ffingerF
    @arminunruh Thanks a ton, I'll replace the .mov video. The loading time for me on the mp4 files is fast, maybe it was a temporary hosting problem. Next time I'll contact the host, thanks for the tipp! :)) Keep up the good work! Best, Felix
  • SEO does not work

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    RichardR
    Dear Luca @lucamgt Do you have the Yoast plugin installed? Sorry to be frustrating but Armin asks that we dont install Yoast SEO as it leads to Theme issues. Apologies if i havent understood correctly and have a lovely day :) Talk soon Richard
  • can't create a Menu

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    RichardR
    Dear @Bissan Hope you are well, you have received my email regarding the Menu - Let me know if i can be of any further help. Best wishes Richard
  • site not displaying properly

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    RichardR
    Dear @NAS In your admin bar > Tools > site health - what PHP version is running? Also before proceeding just to be sure that these steps dont apply to you: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. This is the console readout: [image: 1613083891428-screen-shot-2021-02-12-at-11.50.47-am-resized.png] Talk soon :) Richard
  • carousel caption not shown in combination with slider captions

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    G
    hi @arminunruh. thanks for your reply and suggestions. i already found a solution. »cheated« with some offset textframes. should work. and yes — was confusing … but no worries. in generel it's fun working with laytheme. THX + all best! gregor
  • Can't save changes for Carousel plugin

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    RichardR
    Dear @joanaflcarneiro Before proceeding do any of these steps apply to you? :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. best wishes :) Richard
  • customizable mobile phone lay-out/desktop lay-out missing

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    RichardR
    Dear @thisis-gary I see that some plugins need updating, also if you could check the following steps please :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. Talk soon :) Richard
  • Customizer won't Load

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    RichardR
    Dear @Elli As a first step if you could check please :) Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. Talk soon :) Richard

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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