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3.0k Topics 13.9k Posts
  • htmlvideo upload is cropped

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    RichardR
    Dear Kimberly @kimberlyxx If im mistaken ( sorry if i am ) this Cropped image showing in the first image is just the "placeholder image" this is there so that if a website takes long to load its not just a blank space that then flicks on. [image: 1611132687750-screen-shot-2021-01-20-at-9.51.02-pm.png] Here i have a placeholder image of some fish and the original image is much wider put just sits in the back-end appearance this way. Does the appearance in this module actually change the appearance of your video on the front end? you page? Talk soon and best wishes Kimberly :) Richard
  • Empty space underneath video thumbnails:

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    RichardR
    Hi Tim @Tim-B Just to help understand; under Nachtschwärmer "Night Owls" You are having issue within the project: [image: 1611131287965-screen-shot-2021-01-20-at-9.24.57-pm-resized.png] Or on the Thumbnail page? [image: 1611131280475-screen-shot-2021-01-20-at-9.24.46-pm-resized.png] I would assume the overall projects page but i cant see the space problem just yet :) Best wishes for 2021 Tim Richard
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  • Customizer does not load.

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    RichardR
    Dear @nickelsmicha Sorry to hear this, On the troubleshooting page: https://laytheme.com/troubleshooting.html Customizer control not showing up is addressed, does this apply to you? " This seems to be a bug with the latest versions of WordPress. Please go to "Settings" → "General". Set the "Site Language" to a different language, save, then set it back to your original language. " If this does not help could you please try these steps first to make sure: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel. Best wishes and let me know how you go Richard
  • Gridder disappears due to Rank Math plugin after Wordpress update (5.6)

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    RichardR
    Dear Markus @Markus On the documentation page we have two suggested language plugins - Polylang & Q-Translate XT: https://laytheme.com/documentation.html#multilanguage As for SEO - Yoast SEO clashes with Lay Theme so this is not recommended, you may just have to see which suits you and trial if any errors occur. Sorry for any inconvenience regarding the second point, Best wishes and thank you for using Lay Theme Markus in 2021 Richard
  • images in fullscreen slider do not have correct positions

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    L
    Hey Armin, thank you so much for the quick fix! Everything is as it was before — really nice. Lukas
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    M
    Perfect!!! Thanks @arminunruh Best! Markus
  • Updated my site now no images show up, urgent!

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    arminunruhA
    Hey Max, I see you're using the latest version of fullscreen slider addon and almost the latest version of lay theme. I tested your issue in my local installation of lay theme and I can see differences in my laytheme's css and yours, causing me to believe: if you use a caching plugin you need to clear your cache (always do so after updating lay theme and addons) or maybe you need to update lay theme once more if that doesnt solve it: can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? sorry about that issue happening!
  • double thumbnail filter categories / missing categories

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    arminunruhA
    hey i think if you update lay theme now there wont be duplicates anymore!
  • Admin Color Scheme - Wordpress

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    arminunruhA
    When you update lay theme now it will work!
  • Laytheme no Singlepage Application anymore

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    arminunruhA
    aha great! i meant a shortcode element. in the gridder via +more → +shortcode
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  • Lightbox not working in Safari 13.1.1

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    arminunruhA
    mmh not sure!!
  • Editing projects on iPad/iOS?

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    arminunruhA
    Hey hendrik, thanks for your input. I'll add it to my todo list, but right now my focus is on other lay theme features.
  • Image + not working anymore

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    arminunruhA
    lay theme should work with the latest version of wordpress too, maybe there was an issue during the updating process and a file or two were corrupted, causing wordpress and lay theme to not work properly.
  • Grider – stripes under the pictures (Y-Parallax)

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    arminunruhA
    when looking at your website, i see you haven't used that CSS. Try .below-image{ padding-bottom: 10px!important; } .thumb-rel{ padding-bottom: 10px!important; } Enter it in Lay Options -> Custom HTML & CSS -> Custom CSS
  • text font is different for mobile than website

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    RichardR
    Dear @oulli Awesome! great to hear :) Best wishes and thank you for using Lay Theme

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
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