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3.0k Topics 13.9k Posts
  • The wrong page is loaded

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    arminunruhA
    when clicking on that link [image: 1598967956572-screenshot-2020-09-01-at-15.45.45.png] at the bottom of this page: https://jacklondon.it/franco-arminio-limportanza-di-imparare-un-mestiere i arrive on this page: https://jacklondon.it/franco-arminio/ in your admin area there are both posts and pages. please check if any post and page have the same permalink or maybe same title. if they do change the permalink or title. also please try to remove the link that does not work and then re-insert the link. good luck!
  • Image hover doesn't work within element grid

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    RichardR
    Dear @adam Thank you for looking into this, The Image-hover Addon is only working in the main 'Gridder' field and not currently in the "Element Grid" Though not directly a bug, its obviously an important next step so i will put it in the development notes to be discussed, Thank you for your patience regarding this and for bringing it to light, Best wishes Richard
  • Transparent footer on main page but not on the others

    footer
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    RichardR
    Dear @Anselm Great to hear :) Best of Luck Richard
  • 0 Votes
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    RichardR
    Dear @jnemeck This is an issue affecting a few other's recently too! Will inspect that and let you know. Additionally: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Thanks for using Lay Theme. Sincerely Richard
  • Frontpage on mobile is not working

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    RichardR
    Dear @Dominik-Gauly Is the problem the site title appearing? or that there is a default white front page? Best Richard
  • This topic is deleted!

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  • Cover option on mobile not working

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    arminunruhA
    ok this should be fixed now with the latest update, sorry this took way too long!
  • Stack gets covered by a full screen video background

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    arminunruhA
    hey sorry about this, im releasing the fix as an update. this is not something lay theme users should fix themselves by adding custom css.
  • Phone Layout buggy after a while

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    RichardR
    Dear @j36g2 - Juli Thanks for keeping us Updated! Best of Luck Richard
  • 0 Votes
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    RichardR
    Dear @thomasmaier Awesome & great to hear :) Thank you for using Lay Theme! Best wishes Rich
  • Issue with mobile layout

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    arminunruhA
    hey @alistairwilliams please dont email your bug to me and post it on the forum. usually i dont do email support. we talked about this via email and I said: "Hey Alistair This is because of some changes made in the way lay theme shows the custom phone layout. For this to work properly you need to disable custom phone layout. Now if there is a custom phone layout the markup will exist with the desktop phone layout side-by-side. It seems that the same shopify button cannot exist twice on a page. so then it doesn't work properly. You can either disable the feature "custom phone layout" in "lay options" or you can use the old lay theme version and old versions of plugins if you choose to do that, let me know which lay theme plugins you use"
  • Underline for active menupoint won't change colour with custom CSS

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    RichardR
    Dear @alidarosie Great to hear! All the best & thank you for using Lay Theme :) Best Richard
  • This topic is deleted!

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  • Carousel caption bug

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    RichardR
    Dear @samuel-t Thank you so much! Will forward it straight away Best Richard
  • This topic is deleted!

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  • Projects Thumbnail page loads as blank white page

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    RichardR
    Dear @laurensuyin Thank you for getting back, apologies for a four day delay. Regarding possible Plugin issue: Have you tried de-activating any Third-party plugins to see if this isolates the issue? Along with this, do you have any Custom CSS, HTML or JS Code added in "Lay Options" that may be causing interference - Removing it temporarily to see if this isolates the problem. Additionally are both Lay Theme and the Lay Theme "Addons" updated so that they are in sync with one another? This is a good first step when debugging, However if problems persist and you do feel it is indeed a Lay Theme bug and not any of the above, Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? So that we can take a closer look and help you :) Thank you so much for using Lay Theme Sincerely Richard
  • Lightbox skips images

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    RichardR
    Dear @qua7 I wanted to follow up and apologise for not providing a solution much much sooner, this is my fault, forgive me. The Lightbox skipping bug has been on a few threads since this and if i am not mistaken has been corrected in the update. http://laythemeforum.com:4567/topic/5749/lightbox-skipping-images/9 http://laythemeforum.com:4567/topic/5827/lightbox-images-still-skipping Thank you for your patience, For using Lay Theme and for being awesome Sincerely Richard
  • Internal Server Error when updating pages

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    RichardR
    Dear @purdy19 I wanted to follow up and Apologise if my suggestion didn't help you find a solution. If de-activating any third-party-plugins and temporarily removing any Custom CSS,HTML, & JS additions does not isolate the problem Then please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? And we will take a deeper look. Thank you for you Patience, For using Lay Theme and for being Awesome :) Sincerely Richard
  • Carousel Addon not working

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    RichardR
    Dear @Emil Ok, If de-activating any third-party-plugins does not identify the issue. As well as this statement: "The website does not show correctly on the frontend? Please clear your cache of your cache plugin, disable all plugins and remove all custom CSS and JS and see if the problem persists. If your host does caching also clear your WordPress website's cache." Then: Please provide your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com Thank you for using Lay Theme Best Wishes Richard
  • Custom CSS & HTML Save Changes button has broken

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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