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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • A

    javascript doesn't work on all sites

    7
    0 Votes
    7 Posts
    87 Views
    mariusjopenM

    Dear @ananazfr

    yes. That is always the good solution!
    :-D

    Best!

    Marius

  • L

    Right Click doesn't work

    2
    0 Votes
    2 Posts
    30 Views
    mariusjopenM

    Dear @Louis-josek
    Can you post a link to your website?
    We will then have a look and inspect that!

    Many wishes!!

    Marius

  • daniD

    mobile spaces bug (still!)

    8
    0 Votes
    8 Posts
    76 Views
    arminunruhA

    i think the images load at the same time, but the smaller ones just show up more quickly because they are smaller and are loaded faster

  • O

    Site not showing except on Chrome

    7
    0 Votes
    7 Posts
    67 Views
    arminunruhA

    yea well we wrote emails and fixed it

    the issue was an invalid ssl certificate

  • C

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • G

    Site title & menu: type cropped at top

    9
    0 Votes
    9 Posts
    591 Views
    mariusjopenM

    Dear @JOEYP26
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • D

    Lightbox doesn't work after update

    16
    0 Votes
    16 Posts
    317 Views
    D

    @arminunruh thanxs a lot! great theme and support!

  • S

    Chrome doesn‘t show customized arrows for carousel

    10
    0 Votes
    10 Posts
    189 Views
    mariusjopenM

    Dear @Sojoer
    we agree and wrote it down for future updates.

    Best!

    Marius

  • O

    Carousel is not working (Chrome)

    2
    0 Votes
    2 Posts
    32 Views
    mariusjopenM

    Dear @owlgirl
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • H

    Site not working on mobile

    2
    0 Votes
    2 Posts
    19 Views
    mariusjopenM

    Dear @HarrietLyall
    did you have a look into Custom Phone layouts?

    Maybe it is active…

    Best!

    Marius

  • E

    Carousel on Gridder unclickable

    2
    0 Votes
    2 Posts
    23 Views
    mariusjopenM

    Dear @evey_k
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • G

    Customizer not working after update

    3
    0 Votes
    3 Posts
    176 Views
    arminunruhA

    Look at this for the solution:

    http://laytheme.com/troubleshooting.html#customizer-does-not-show-up

  • J

    Can't see any highlights in Text editor ?

    4
    0 Votes
    4 Posts
    39 Views
    mariusjopenM

    Dear @jpp
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • B

    Webfont not working

    15
    0 Votes
    15 Posts
    243 Views
    arminunruhA

    hey, well

    your .woff file is not http://work.borashin.info/ but it is on a different domain it seems there is a cdn in use "secureservercdn", maybe you have a cdn plugin installed, please disable it. it could either be a cdn plugin or a cdn option in your webhost control panel download that woff file and upload it through lay options -> webfonts with your cdn disabled

    if that doesnt work please do the following:
    please send me these infos to info@laytheme.com:

    link to this topic
    website address
    username and password for your /wp-admin/ admin area
    also send the .woff file to me attached to the email

  • albrechtA

    CSS Blend Mode (again)

    2
    0 Votes
    2 Posts
    54 Views
    mariusjopenM

    Dear @albrecht
    those effects are not supported by all browsers.
    LayTheme does not really stand in the way.

    Best is to fig a bit more into the CSS.

    Best!

    Marius

  • D

    Weird code at top

    4
    0 Votes
    4 Posts
    33 Views
    D

    @mariusjopen said in Weird code at top:

    YOAST

    I'll have a look into that. Thanks

  • R

    New CSS for mobile Menu?

    3
    0 Votes
    3 Posts
    46 Views
    R

    Hi,
    sorry, forgot that: https://robinbaum.net/
    Thanks!

  • Hayo GebauerH

    Code appears on top after update

    6
    0 Votes
    6 Posts
    53 Views
    mariusjopenM

    Dear @Hayo-Gebauer
    Perfect! Glad to hear!

    Marius

  • 0

    Bug on front page

    4
    0 Votes
    4 Posts
    52 Views
    mariusjopenM

    Dear @030_j

    Because your Lay Theme website is a "Single Page" JavaScript application, PHP is not possible yet. We are working on a PHP version of Laytheme.

    Probably the plugin uses some code which interacts with the LayTheme.

    Best!

    Marius

  • A

    Jumping elements in the gridder

    10
    0 Votes
    10 Posts
    117 Views
    mariusjopenM

    Dear @Anna_S
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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