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Bug Reports

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2.7k Topics 12.7k Posts

T

Activation in other domine
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M

Dear @Txelo
Best is if you write an email to info@laytheme.com and include a link to this conversation.

Marius
D

Sub menu spacing
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M

Cool! Great to hear!
N

No content shown on my website
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M

Dear @nils_b
ah great!

Thank you for letting us know!

Marius
F

Images with Parallax effect in totally different places after going back with browser "back" option
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F

@arminunruh

amazing, it works perfectly!!
thanks so much for this fast solution.
A

Caption bug on old browsers [Resolved]
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M

Dear @azerty
you are welcome.
Yep, that is n issue all web-developers have to face.
Luckily you do not use Windows XP anymore.

Best!

Marius
K

since wp / laytheme update: gridder looks damaged
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K

thank you! just wrote you an email
M

Carousel issue on mobile devices
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M

Dear @mariagdelamo
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

Best!

Marius
D

gridder not showing after wp 5.3 /lay update
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M

Dear @dani
great! Thank you for letting us know!

Best!

Marius
R

Customize menu on wordpress/laytheme
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M

Dear @Rosadom9
Can you post a link to our website?
Then we can have a look and inspect that.

Marius
J

mailto as menu point isn't working anymore
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M

Great!
Thank you for letting us know!

Best!
Marius
E

This topic is deleted!
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No one has replied
M

Jumping image in the carousel
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2 Posts

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A

your custom css for flickity might cause this

remove that css and see if it works
F

Video thumbnail frame is cut
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A

ok, i need to take a closer look at this
please send me these infos to info@laytheme.com:

link to this topic
website address
username and password for your /wp-admin/ admin area
M

Carousel Caption options not working
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A

you probably set a caption by selecting the carousel element and then clicking "edit caption"
0_1576689592063_Screenshot 2019-12-18 at 18.19.37.png

the option only hides the per-slide captions. these are the ones you set when you edit a carousel and set a caption per slide:
0_1576689548855_Screenshot 2019-12-18 at 18.18.51.png
P

HELP! Costumizer not loading after update
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A

if that doesnt work downgrade wordpress to a version like 5.2 using the plugin "WP Downgrade | Specific Core Version"

make sure to use the plugin properly, just setting a version doesnt change the wordpress version immediately

you need to go to "update core" and then click update
J

Frame Top cant be set to % in Desktop Gridder Defaults
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E

Glad it works!
X

anchor links full screen – very buggy still ( tho simple content)
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X

I do that asap! Thank you! @arminunruh
0

What is this?
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A

hey sorry for the late reply

try to disable all plugins
B

Laygridder.com hacked?
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3 Posts

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A

oh yea, need to fix this :O

@Kiosk-Studio
better install a security plugin like wordfence to see if your site was hacked
J

Customizer not working after using HTML Title
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2 Posts

131 Views

A

ok, i need to take a closer look at this
please send me these infos to info@laytheme.com:

link to this topic
website address
username and password for your /wp-admin/ admin area

Before you post:

When using a WordPress Cache plugin, disable it or clear your cache.
Update Lay Theme and all Lay Theme Addons
Disable all Plugins
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:

Post a link to where the problem is
Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
If the problem is difficult to explain, post screenshots / link to a video to explain it

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