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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.7k Topics 12.7k Posts
  • daniD

    headline tag <h1> <h2> bug

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    0 Votes
    14 Posts
    342 Views
    mariusjopenM

    Dear @dani
    yes. YOAST is a good way to start.
    Probably it is not possible to follow ALL SEO tricks :-)

    But YOAST might help out a lot!

    Best!

    Marius

  • P

    Compatibility with Plugin: Wordpress Download Manager buggy with Lay theme

    2
    0 Votes
    2 Posts
    147 Views
    mariusjopenM

    Dear @preif
    Because your Lay Theme website is a "Single Page" JavaScript application, PHP is not possible yet. We are working on a PHP version of Laytheme.

    Marius

  • L

    HTTP error when uploading any images over 1 mb

    10
    0 Votes
    10 Posts
    252 Views
    mariusjopenM

    Dear @lmj
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • J

    Custom Font Issue

    2
    0 Votes
    2 Posts
    106 Views
    mariusjopenM

    Dear @jfrederick
    you need to select the font in the font formats section.

    Best!

    Marius

  • CKC

    not display the selected font with umlauts.

    7
    0 Votes
    7 Posts
    194 Views
    mariusjopenM

    Dear @CK
    all right!

    Thank you!

    Marius

  • M

    Can't make changes on Lay Options > Carousel page…

    2
    0 Votes
    2 Posts
    72 Views
    mariusjopenM

    Dear @mrrpringle
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • MarquiseM

    Nothing to see on Firefox (69.0.1)

    6
    0 Votes
    6 Posts
    171 Views
    mariusjopenM

    Don't worry! We are here to help!

  • A

    Load Time/Optimization

    3
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    3 Posts
    109 Views
    edgrbnzE

    🤔

    There are a few errors in the console. Images and videos on lookstudios.com/projects are served via HTTP instead of HTTPS. That could cause the server to take a wee bit longer:
    0_1570128621078_9cd4a7ba-75d6-4636-9e79-60d8c6920161-image.png

    It’s even more media content on the frontpage served via HTTP + a minor cookie issue:
    0_1570128771987_311e5e37-c772-46d4-b11b-bc352e5ba840-image.png

    Then there are a few videos that are 1-3MB in size. That just takes a while. Not much you could do about that…

    I guess that the site was hosted unter HTTP in the beginning and you switched to HTTPS lateron? That can cause the database to have the wrong links inside. Best is to follow Armins tutorial over here, to migrate all the content and links.

    You can also try to enable caching for your website. Although that doesn’t apply for first time visitors the site gets a lot faster for frequent visitors.

    Is there an extensive amount of 3rd party plugins installed in your wordpress?

    PS:
    I’m curious about how you made that section’s 🙃 hoverstate work:
    0_1570129345421_3dbbfb52-d6a4-465e-ba79-1d0b7d381088-image.png

  • G

    "made with Lay Theme" shows up in header and footer

    2
    0 Votes
    2 Posts
    95 Views
    mariusjopenM

    Dear @gdk
    do you use any CUSTOM JAVASCRIPT code or any other third party plugins?

    Best!

    Marius

  • E

    OpenStreet Map Plugin

    2
    0 Votes
    2 Posts
    90 Views
    mariusjopenM

    Dear @earieser
    probably it is about the initialisation of the map.

    Difficult to troubleshoot now because we do not see the code of this plugin.

    But you should initialise it like it is described here:
    http://laytheme.com/documentation.html#custom-javascript

    Best!

    Marius

  • H

    HTML5 placeholder image not loading

    4
    0 Votes
    4 Posts
    142 Views
    mariusjopenM

    Dear @heberbrandao
    do you use any plugins?

    All the best!

    Marius

  • J

    Mobile — Cant place text blocks/elements next to each other

    2
    0 Votes
    2 Posts
    78 Views
    mariusjopenM

    Dear @jfrederick
    it seems like the box is too big in this case. I also cannot grasp your whole problem.
    Best!

    Marius

  • U

    Mobile Intro

    7
    0 Votes
    7 Posts
    245 Views
    mariusjopenM

    Dear @untitledoffice
    we cannot see the white bar :-/

    Best!

    Marius

  • T

    Link button in text editor doesnt work after 2.5.0 update

    8
    0 Votes
    8 Posts
    432 Views
    mariusjopenM

    :-D Happy to hear!

  • minuit_pileM

    This topic is deleted!

    1
    0 Votes
    1 Posts
    4 Views
    No one has replied
  • A

    Mobile menu [desktop version]

    10
    0 Votes
    10 Posts
    422 Views
    A

    Dear @mariusjopen and @arminunruh
    Thank you so much, it is now fixed!

  • edgrbnzE

    Issue w/ new mobile menues

    5
    0 Votes
    5 Posts
    194 Views
    edgrbnzE

    Thank you @arminunruh!
    That seems to be fixed 👌

  • O

    Intro doesn't hide after defined duration

    5
    0 Votes
    5 Posts
    135 Views
    arminunruhA

    Hm interesting, please send a link to this topic and your /wp-admin/ login info to:
    info@laytheme.com and I will take a closer look

  • A

    Can't upload new pictures after moving website

    10
    0 Votes
    10 Posts
    262 Views
    mariusjopenM

    Dear @anamsp
    this is unfortunate. If the problem remains while LayTheme is deactivated – you know it is not a LayTheme bug. I assume that it is a problem with your host.
    I would call them.

    Best!

    Marius

  • M

    Invalid license key after website migration

    4
    0 Votes
    4 Posts
    130 Views
    mariusjopenM

    Cool! :-D

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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