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Bug Reports

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2.7k Topics 12.7k Posts
  • Carousel will not re-install?

    4
    0 Votes
    4 Posts
    179 Views
    mariusjopenM

    Dear @robbyday
    Also have a look here:
    https://warptheme.com/wordpress-tutorials/update-wordpress-directly-without-using-ftp/

    Best!

    Marius

  • Site title and menu hidden

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    0 Votes
    9 Posts
    416 Views
    mariusjopenM

    Dear @arno_aubry
    if it works – it works :-)

    Best!

    Marius

  • Element Grid

    2
    0 Votes
    2 Posts
    126 Views
    mariusjopenM

    Dear @darius
    you can set the frame and gutter size in the grey and pink field.

    Does that answer your question?

    Best!

    Marius

  • Grey Line Around Images

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    0 Votes
    11 Posts
    507 Views
    mariusjopenM

    Dear @emilnolde

    can you show an example link?
    Thank you!!

    Marius

  • 0 Votes
    4 Posts
    180 Views
    mariusjopenM

    Cool! Happy that worked out!

  • 0 Votes
    8 Posts
    294 Views
    mariusjopenM

    Dear @mdommenget
    glad about that!

    Best!

    Marius

  • Cannot Upload images

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    5 Posts
    164 Views
    mariusjopenM

    Dear @lucavanello
    I saw that and replied :-)

    Best!

    Marius

  • Display Submenu in Mobile Menu

    2
    0 Votes
    2 Posts
    166 Views
    mariusjopenM

    Dear @Txelo
    in the mobile menu your code will not work.

    There you need to inspect the mobile-menu-structure and adjust the code.

    Best!

    Marius

  • Videos in carousel for mobile

    2
    0 Votes
    2 Posts
    93 Views
    mariusjopenM

    Dear @koliveros
    Google blocked autoplay and volume-on.
    There is nothing we can do.

    If the volume is switched off, the autoplay will work.

    Best!

    Marius

  • 0 Votes
    8 Posts
    366 Views
    arminunruhA

    hey this is fixed in the latest update!

  • 0 Votes
    15 Posts
    1k Views
    arminunruhA

    hi with the new update this is fixed.
    however, you need to follow these steps to make it work:

    go to your /wp-admin/ and login now open all of the projects that should not be in a certain thumbnailgrid click on "update" in each of these projects
  • Carousel Addon Caption listed

    10
    0 Votes
    10 Posts
    358 Views
    mariusjopenM

    Dear @saonkeer
    ah wow!

    Glad you managed it.
    Thank you for letting us know!

    Best!

    Marius

  • 0 Votes
    2 Posts
    99 Views
    mariusjopenM

    Dear @bro

    Can you post a link to our website?
    Then we can have a look and inspect that.

    Marius

  • 0 Votes
    8 Posts
    282 Views
    alexbrunoA

    Armin, thank you very much! This is indeed what is happening.

    The presence of a shortcode module (even with my shortcode plugin deactivated) will cause the page to refresh upon resizing the browser window to mobile/desktop width.

  • Video uploader not working -> HTTP error

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    0 Votes
    5 Posts
    202 Views
    A

    Allright. So 12 mb is working fine.

    Could it be that there is some issue with the coded used? I managed to upload a file using the mpeg4 codec instead of the h.264 (x264) codec and had no issues.. the file was 21 mb in size.

    Cheers,
    A

  • Bug image resolution overlay

    4
    0 Votes
    4 Posts
    194 Views
    mariusjopenM

    Dear @Ben
    do you know this?
    https://www.w3schools.com/css/css3_object-fit.asp
    Best!

    Marius

  • Unable to upload videos.

    2
    0 Votes
    2 Posts
    113 Views
    mariusjopenM

    Dear @beatrizcoias
    can you post a link to your website?
    Then I can have a look.

    Best!

    Marius

  • Gridder layout is wiped from all projects

    3
    0 Votes
    3 Posts
    192 Views
    arminunruhA

    Hey I don't see an email sent by your email address.

    Well maybe you moved your website and did not export the database properly?
    What happened before this?

    Maybe you were the one who emailed me who ran into this problem because you used the velvet blue plugin for moving your website?

  • Site breaks upon refresh

    10
    0 Votes
    10 Posts
    510 Views
    arminunruhA

    well we were writing emails. qtranslate is not compatible anymore with the new php versions so i asked you to try a php version that is a little older

    i will need to look into maybe supporting a different translation plugin in the future

  • Unable to see "+project" under Gridder

    3
    0 Votes
    3 Posts
    162 Views
    mariusjopenM

    Dear @gng
    I can see that you have not set up any pages.

    But I can add projects as thumbnails:

    1_1559216954308_Bildschirmfoto 2019-05-30 um 13.48.44.png 0_1559216954308_Bildschirmfoto 2019-05-30 um 13.48.20.png

    Did I miss something?

    Best!

    Marius

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