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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
2.6k Topics 12.0k Posts
  • Z

    Random missing / slow loading thumbs or images?

    9
    0 Votes
    9 Posts
    221 Views
    mariusjopenM

    Dear @zero
    thank you for that.
    We are looking into that.

    Best!

    Marius

  • M

    Update to 2.6.8 not working

    6
    0 Votes
    6 Posts
    300 Views
    mariusjopenM

    Dear @svinder
    great! Thank you for the answer.
    Does this solve the problem @miltosbottis ?

    Best!

    Marius

  • H

    Internet Explorer 10: Nothing to see

    10
    0 Votes
    10 Posts
    1k Views
    arminunruhA

    Hey daniel!

    I see I haven't set up a responsive image polyfill/fallback correctly.
    I wonder why it even worked before, humm.

    Will fix this soon.

  • A

    Horizontal tablet columns

    4
    0 Votes
    4 Posts
    208 Views
    mariusjopenM

    Dear @alasdair17
    ah great! Very happy to hear!

    Marius

  • C

    video loop Intro

    4
    0 Votes
    4 Posts
    224 Views
    mariusjopenM

    Dear @cmem
    there is no option for that until now. But we will write it down for the future.

    Best!

    Marius

  • A

    Project category stopped working after update to WP5

    2
    0 Votes
    2 Posts
    185 Views
    mariusjopenM

    Dear @alphadelta
    can you post a link to your website?

    Thank you!

    Marius

  • K

    Mobile button editor doesn't show in the backend

    2
    0 Votes
    2 Posts
    119 Views
    mariusjopenM

    Dear @kaleakte
    did you activate custom phone layouts?

    0_1544546856531_Bildschirmfoto 2018-12-11 um 17.44.16.png
    Best!

    Marius

  • T

    update 2.6.8

    6
    0 Votes
    6 Posts
    272 Views
    mariusjopenM

    Dear @Toby
    thank you for your email.
    When I hover the page starts to flicker.

    You can also try mouseenter instead of hover.
    But it recognizes your interaction, right?

    Best!

    Marius

  • M

    Mobile Video Placeholder Image GIF

    2
    0 Votes
    2 Posts
    184 Views
    mariusjopenM

    Dear @MaxPietro
    I think that this is not possible.
    Best!

    Marius

  • J

    Pixelated site title in Safari

    4
    0 Votes
    4 Posts
    194 Views
    mariusjopenM

    Dear @Jacob
    can you send a screenshot of the pixelated title?
    I cant reproduce it.

    Best!

    Marius

  • B

    FOUT / Unformatted Text Flashing Up

    4
    0 Votes
    4 Posts
    203 Views
    mariusjopenM

    Ah great!

    Thank you @Biatch for letting us know!

    Best!

    Marius

  • T

    Font Helvetica Neue

    3
    1 Votes
    3 Posts
    271 Views
    mariusjopenM

    Dear @Biatch
    thank you!

    Marius

  • I

    Mobile Spacing

    8
    0 Votes
    8 Posts
    446 Views
    mariusjopenM

    You are welcome!

  • M

    Scroll is not smooth

    6
    0 Votes
    6 Posts
    344 Views
    mariusjopenM

    Perfect! Happy to hear!
    It is always about isolaing the problems.

    Best!

    Marius

  • M

    This topic is deleted!

    1
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • J

    Misc option disappears

    4
    0 Votes
    4 Posts
    203 Views
    mariusjopenM

    Dear @julien
    just click on Lay Options.

    Hope that helps!

    Marius

  • K

    Blank window after update to 2.6.7

    5
    0 Votes
    5 Posts
    262 Views
    mariusjopenM

    Perfect!

  • L

    classes are not reacting anymore

    6
    0 Votes
    6 Posts
    341 Views
    mariusjopenM

    Dear @Lisa
    great!
    Happy to hear!

    Marius

  • Y

    Can't publish sites

    3
    0 Votes
    3 Posts
    152 Views
    mariusjopenM

    Dear @yannickzs
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

  • M

    Footer not working in Firefox version 48.0.2?

    2
    0 Votes
    2 Posts
    135 Views
    mariusjopenM

    Dear @mrrpringle
    when I open your page in Firefox – I get this:
    0_1543396275380_Bildschirmfoto 2018-11-28 um 10.10.45.png

    Do you have any CUSTOM code installed or trouble with your provider?

    Best!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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