read this:
https://laytheme.com/documentation/jump-to-anchor.html
sry i was sick
BTW I also don#t have access to the new "Customize" → "Buttons" section 🤷♂️
that shouldnt happen
please do all the steps to the right:
Update Lay Theme and all Lay Theme Addons
Disable all Plugins
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
Now see if your problem solved itself
then if that doesnt help:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?