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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
296 Topics 1.1k Posts
  • error: Incompatible archive

    Pinned
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    R
    Thank you Armin
  • expired domain. Can't deactivate licence anymore

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    arminunruhA
    just write me info@laytheme.com with key
  • backend doesn`t show my categorie gridder anymore

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    arminunruhA
    i cant see the screenshot! can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • project index not working on retargeted domain

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    arminunruhA
    hey can you configure your domain jacobsboot.com to redirect to .be so that it doesnt show .com anymore
  • temporary use on subdomain

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    L
    Will do, thanks!
  • Carousel add-on does not show up under gridder + more tab

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    arminunruhA
    ok great!
  • Mistake

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    arminunruhA
    yes of course im sending a refund now!
  • license problem

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    L
    thank you so much
  • single project and project editor doesn't show up

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    arminunruhA
    maybe u did a mistake when you migrated. i hope you still got the export / the files you created to do the migration?
  • google analytics problem

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    arminunruhA
    oh hey! i think google changed the code, will have to look at this
  • Hover state for links doesn't work properly

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    arminunruhA
    probably because you applied the color black to the text in the texteditor and now that color overrides the hover color in your texteditor, select your text, then click this button [image: 1729681940257-screenshot-2024-10-23-at-13.12.17.png] you may need to re-apply any textformats then by using the formats dropdown: [image: 1729681958878-screenshot-2024-10-23-at-13.12.36.png]
  • Installation not working, white screen

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    arminunruhA
    you dont use the version 7.2.0 no? cause that one is broken. make sure to use version 7.2.1 for example https://kernl.us/api/v2/public/temporary-download/66c1ea9c1bf6b8f29cfb1306
  • the theme is missing the style.css stylesheet.

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    L
    Thank you, solved!
  • Licence key problem

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    arminunruhA
    hey sometimes it can take a few days for me to get back to you, sorry about that i probably have answered you by now. there are no license key related emails in my inbox that i haven't answered right now
  • This topic is deleted!

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    No one has replied
  • fatal error after installation of laytheme

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    S
    thanks a lot, just sent you an email
  • This topic is deleted!

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  • Problem installing website with godaddy+ wordpress+ Local

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    R
    THANK YOU so much! Fixed it.
  • license key / update

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    arminunruhA
    i can just change the email address, just send an email to info@laytheme.com so then i can change the email address and also remove one activation from the license
  • lette verein student for lay theme pro license code

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    arminunruhA
    hey i sent u a discount code on instagram ^^

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
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  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

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