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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
291 Topics 1.1k Posts
  • V

    error: Incompatible archive

    Pinned
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    128 Views
    R

    Thank you Armin

  • L

    Mistake

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    19 Views
    arminunruhA

    yes of course im sending a refund now!

  • L

    license problem

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    3 Posts
    35 Views
    L

    thank you so much

  • J

    single project and project editor doesn't show up

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    3 Posts
    17 Views
    arminunruhA

    maybe u did a mistake when you migrated. i hope you still got the export / the files you created to do the migration?

  • M

    google analytics problem

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    2 Posts
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    arminunruhA

    oh hey! i think google changed the code, will have to look at this

  • R

    Hover state for links doesn't work properly

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    2 Posts
    33 Views
    arminunruhA

    probably because you applied the color black to the text in the texteditor and now that color overrides the hover color

    in your texteditor, select your text, then click this button

    Screenshot 2024-10-23 at 13.12.17.png

    you may need to re-apply any textformats then by using the formats dropdown:
    Screenshot 2024-10-23 at 13.12.36.png

  • E

    Installation not working, white screen

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    7 Posts
    99 Views
    arminunruhA

    you dont use the version 7.2.0 no? cause that one is broken. make sure to use version 7.2.1 for example
    https://kernl.us/api/v2/public/temporary-download/66c1ea9c1bf6b8f29cfb1306

  • L

    the theme is missing the style.css stylesheet.

    3
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    3 Posts
    28 Views
    L

    Thank you, solved!

  • K

    Licence key problem

    2
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    2 Posts
    29 Views
    arminunruhA

    hey sometimes it can take a few days for me to get back to you, sorry about that
    i probably have answered you by now.
    there are no license key related emails in my inbox that i haven't answered right now

  • O

    This topic is deleted!

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    1 Posts
    2 Views
    No one has replied
  • S

    fatal error after installation of laytheme

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    5 Posts
    264 Views
    S

    thanks a lot, just sent you an email

  • Y

    This topic is deleted!

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    4 Posts
    31 Views
  • R

    Problem installing website with godaddy+ wordpress+ Local

    3
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    3 Posts
    56 Views
    R

    THANK YOU so much! Fixed it.

  • B

    license key / update

    2
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    2 Posts
    58 Views
    arminunruhA

    i can just change the email address, just send an email to info@laytheme.com

    so then i can change the email address and also remove one activation from the license

  • O

    lette verein student for lay theme pro license code

    4
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    4 Posts
    124 Views
    arminunruhA

    hey i sent u a discount code on instagram ^^

  • J

    This topic is deleted!

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    No one has replied
  • T

    canceled domain - now big problem

    2
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    2 Posts
    58 Views
    arminunruhA

    hey!!

    can u send all your login data that u have to info@laytheme.com

    : login data for webhost, for domain
    and tell me which domain it is that ure using now

  • L

    This topic is deleted!

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    1 Posts
    3 Views
    No one has replied
  • Thomas_blankT

    Custom video size

    3
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    3 Posts
    58 Views
    arminunruhA

    ^^

    yea there is no feature like this!

  • jenswindolfJ

    Please reset my license key once more.

    7
    0 Votes
    7 Posts
    675 Views
    arminunruhA

    Screenshot 2024-01-25 at 19.08.02.png

    and then please let me know which domains to remove from your key. they need to not have lay theme installed on them for me to remove them

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com