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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
300 Topics 1.1k Posts
  • V

    error: Incompatible archive

    Pinned
    7
    0 Votes
    7 Posts
    325 Views
    R
    Thank you Armin
  • D

    An error occurred while updating Lay Theme: Update package not available.

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    2 Posts
    42 Views
    arminunruhA
    [image: 1756213205264-48f7fbec-cdfb-4c9f-8d10-5361711743d3-image.png] for me it worked you can just download the zip and use that https://kernl-file-uploads.s3.amazonaws.com/uploads/25-08-2025/06-18-56/lay.zip install in appearance - themes - upload theme
  • V

    error

    4
    0 Votes
    4 Posts
    446 Views
    V
    thanks! we fixed it
  • L

    I cannot update the theme and the key manager is not sending me any emails

    3
    0 Votes
    3 Posts
    175 Views
    L
    solved! Thanks for the quick reply
  • T

    cant get ride of noindex tag

    8
    0 Votes
    8 Posts
    166 Views
    arminunruhA
    well there was a request to have noindex on pages that are footers and pages that are page overlays. and it seems that i did it wrong :O :/ i think it wont be re-added no you can keep yoast!
  • V

    expired domain. Can't deactivate licence anymore

    2
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    2 Posts
    327 Views
    arminunruhA
    just write me info@laytheme.com with key
  • S

    backend doesn`t show my categorie gridder anymore

    2
    0 Votes
    2 Posts
    132 Views
    arminunruhA
    i cant see the screenshot! can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • C

    project index not working on retargeted domain

    4
    0 Votes
    4 Posts
    145 Views
    arminunruhA
    hey can you configure your domain jacobsboot.com to redirect to .be so that it doesnt show .com anymore
  • L

    temporary use on subdomain

    3
    0 Votes
    3 Posts
    159 Views
    L
    Will do, thanks!
  • F

    Carousel add-on does not show up under gridder + more tab

    4
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    4 Posts
    150 Views
    arminunruhA
    ok great!
  • L

    Mistake

    2
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    2 Posts
    160 Views
    arminunruhA
    yes of course im sending a refund now!
  • L

    license problem

    3
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    3 Posts
    180 Views
    L
    thank you so much
  • J

    single project and project editor doesn't show up

    3
    0 Votes
    3 Posts
    147 Views
    arminunruhA
    maybe u did a mistake when you migrated. i hope you still got the export / the files you created to do the migration?
  • M

    google analytics problem

    2
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    2 Posts
    160 Views
    arminunruhA
    oh hey! i think google changed the code, will have to look at this
  • R

    Hover state for links doesn't work properly

    2
    0 Votes
    2 Posts
    159 Views
    arminunruhA
    probably because you applied the color black to the text in the texteditor and now that color overrides the hover color in your texteditor, select your text, then click this button [image: 1729681940257-screenshot-2024-10-23-at-13.12.17.png] you may need to re-apply any textformats then by using the formats dropdown: [image: 1729681958878-screenshot-2024-10-23-at-13.12.36.png]
  • E

    Installation not working, white screen

    7
    0 Votes
    7 Posts
    279 Views
    arminunruhA
    you dont use the version 7.2.0 no? cause that one is broken. make sure to use version 7.2.1 for example https://kernl.us/api/v2/public/temporary-download/66c1ea9c1bf6b8f29cfb1306
  • L

    the theme is missing the style.css stylesheet.

    3
    0 Votes
    3 Posts
    275 Views
    L
    Thank you, solved!
  • K

    Licence key problem

    2
    0 Votes
    2 Posts
    158 Views
    arminunruhA
    hey sometimes it can take a few days for me to get back to you, sorry about that i probably have answered you by now. there are no license key related emails in my inbox that i haven't answered right now
  • O

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • S

    fatal error after installation of laytheme

    5
    0 Votes
    5 Posts
    442 Views
    S
    thanks a lot, just sent you an email

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

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  1. When using a WordPress Cache plugin, disable it or clear your cache.
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