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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
289 Topics 1.1k Posts
  • A

    Images content doesn't appear

    2
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    2 Posts
    284 Views
    mariusjopenM

    Dear @aronsmth
    on my Safari the content is displayed. But the video is not playing.

    Can you make a bit more extra content in to test.

    Some images and text?

    Best!

    Marius

  • M

    Disable Menu on Fronpage (Desktop only?)

    5
    0 Votes
    5 Posts
    410 Views
    P

    @marvic Please post your solution here. Comments like "Solved it!" don’t help nobody.

  • X

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • P

    mobile gridder issues

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    0 Votes
    9 Posts
    673 Views
    mariusjopenM

    Dear @Pierre-Fave

    I made a test project to have a look.

    When creating the mobile Layout you can try this option:
    0_1531070704301_Bildschirmfoto 2018-07-08 um 19.24.09.png

    Hope that helps!

    Marius

  • R

    activation key

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    0 Votes
    2 Posts
    246 Views
    mariusjopenM

    Dear @rosekeser
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • L

    Content not showing. HELP!

    3
    0 Votes
    3 Posts
    553 Views
    mariusjopenM

    Dear @Lu-Liang

    yes. Have a look at the link which @mike gave you.

    That might do the job,

    Best!

    Marius

  • L

    This topic is deleted!

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    1 Posts
    4 Views
    No one has replied
  • E

    project thumbnail not showing

    4
    0 Votes
    4 Posts
    548 Views
    mariusjopenM

    Dear @ema-studio
    it looks like a plugin is causing that error:
    0_1528153142192_Bildschirmfoto 2018-06-05 um 00.58.04.png
    (Click on the picture to have a closer look)

    Can you deactivate all plugins and see if the problem remains?

    Best!

    Marius

  • R

    Website crashed after wordpress update. Cant get to admin panel.

    2
    0 Votes
    2 Posts
    242 Views
    mariusjopenM

    Hi @Robertr
    can you post an URL to your website?

    Best!

    Marius

  • S

    This topic is deleted!

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    1 Posts
    6 Views
    No one has replied
  • K

    Can't update to version 2.5.5

    2
    0 Votes
    2 Posts
    213 Views
    mariusjopenM

    Dear @kurtliedwart
    can you post a link to your website?

    Then we can have a look.

    Thank you!

    Marius

  • wirefoxterrierW

    This topic is deleted!

    1
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    1 Posts
    1 Views
    No one has replied
  • H

    License Key and Migration

    2
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    2 Posts
    376 Views
    mariusjopenM

    Dear @Hepta

    thank you for using LayTheme!

    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • P

    image not showing

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    0 Votes
    13 Posts
    1k Views
    arminunruhA

    also post ur website address

  • a-machtA

    Can't update to 2.5.0

    4
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    4 Posts
    426 Views
    mariusjopenM

    Perfect!

  • A

    Wordpress panel fail login

    2
    0 Votes
    2 Posts
    255 Views
    mariusjopenM

    Dear @Annie
    best is to contact Dreamhost about this.

    They will help you, I am sure.

    Best!

    Marius

  • P

    I can't update from within wordpress to 2.5.3

    5
    0 Votes
    5 Posts
    424 Views
    mariusjopenM

    Dear @priss

    prefect!
    Happy to hear!

    Best!

    Marius

  • L

    Payment via paypal without using creditcard

    4
    0 Votes
    4 Posts
    369 Views
    mariusjopenM

    Dear @logotoko
    perfect!

    Hope you will manage!

    Best!

    Marius

  • L

    This topic is deleted!

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    0 Votes
    1 Posts
    1 Views
    No one has replied
  • J

    HTTP Error /image would not show

    2
    0 Votes
    2 Posts
    289 Views
    mariusjopenM

    Dear @Janejun96
    I have a feeling that the problem might be connected to your Webhost.

    Can you try to install LayTheme on a local computer first?
    Have a look at the application MAMP. It is for free and lets you run Wordpress on your computer.

    Best!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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