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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
300 Topics 1.1k Posts
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  • Can't update to version 2.5.5

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    mariusjopenM
    Dear @kurtliedwart can you post a link to your website? Then we can have a look. Thank you! Marius
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  • License Key and Migration

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    mariusjopenM
    Dear @Hepta thank you for using LayTheme! Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • image not showing

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    arminunruhA
    also post ur website address
  • Can't update to 2.5.0

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    mariusjopenM
    Perfect!
  • Wordpress panel fail login

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    mariusjopenM
    Dear @Annie best is to contact Dreamhost about this. They will help you, I am sure. Best! Marius
  • I can't update from within wordpress to 2.5.3

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    mariusjopenM
    Dear @priss prefect! Happy to hear! Best! Marius
  • Payment via paypal without using creditcard

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    mariusjopenM
    Dear @logotoko perfect! Hope you will manage! Best! Marius
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  • HTTP Error /image would not show

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    mariusjopenM
    Dear @Janejun96 I have a feeling that the problem might be connected to your Webhost. Can you try to install LayTheme on a local computer first? Have a look at the application MAMP. It is for free and lets you run Wordpress on your computer. Best! Marius
  • License Key

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    mariusjopenM
    Ola @Janejun96 Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • laytheme Options missing in wp Backend

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    mariusjopenM
    Dear @Ros_rgb ah. The licenses! Best is if you write an email to info@laytheme.com and include a link to this conversation. Many wishes! Marius
  • Andale Mono on mobile device

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    mariusjopenM
    Dear Daniel, can you make a test and upload another font. And make a second test and upload another version of that font. All the best! Marius
  • Projects not showing

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    arminunruhA
    @franziska You can show them the URL http://franziskaebert.de/wp-json/wp/v2/posts/1 And @sk what is your website address? Maybe you can send them the same URL with just your domain in place.
  • License Key Error

    installation license key deactivate domain
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    arminunruhA
    For any license key questions, please write info@laytheme.com Please provide the email address you used to purchase lay theme
  • Front Page option Missing + Project Thumbnail not function

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    mariusjopenM
    De nada :-)
  • Problem with install using Multisite.

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    mariusjopenM
    Hi @Satisfied-Fool not sure how multisite plugins work. But I assume that you need a key for every website you do. So also for a subdomain multisite. All the best! Marius
  • Weird URL ???

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    mariusjopenM
    Hi @FloMo happy to hear you like LayTheme :-) Can you post a screenshot with the wrong type? Here it works fine… All the best! Marius
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I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com