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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
300 Topics 1.1k Posts
  • Error after upgrading to WordPress 4.8.3

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    arminunruhA
    Hey the problem was just that the lay theme damien used was way too old. In case lay theme crashed, always write me an email <3 :)
  • How to install a page scroll? (from page to page)

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    mariusjopenM
    Hi Gabo, have a search here: http://laythemeforum.com:4567/search?term=anchor&in=titlesposts I hope you find something you can work with. Best! Marius
  • lay key / install new wordpress

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    mariusjopenM
    Hi @sebastian_e did you try to install LayTheme on your new webshost package? I think you do not need another key. Try to install it and just enter the key. If you run into trouble – let me know! Best! Marius
  • Licence Key

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    mariusjopenM
    Hi @damien I will ask Armin. Best! Marius
  • Wordpress fatal error when installing Lay Theme

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    A
    Hi @mariusjopen No i have upload the theme in the section of wordpress, i try also to upload the theme with filezilla, but i have the same problem. here the screen of the message. [image: 1509359360621-cattura1-resized.png] I have just write an email to Marius@thepeople.world. Thank you Andrea
  • Wordpress Install Failing: missing 'style.css stylesheet'

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    mariusjopenM
    Hi @JessH happy to hear! What exactly was the trouble? Best! Marius
  • Pro Licence key ran out

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    No one has replied
  • Heroku compatibility

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    arminunruhA
    Ok! Maybe this helps?: http://laytheme.com/troubleshooting.html#nothing-shows-up Do you see any errors when opening your browser's console? Can you send me a link?
  • License key missing

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    A
    Hello, I'm having the same problem. Can you help please?
  • Projects and Urls

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    mariusjopenM
    Hey Darius, totally the best names ever! We should make a party with all arius people. Sadly no girls… I will ask Armin again about the license. Have a great day! Marius
  • License only worked twice

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    arminunruhA
    I reset the key. Sorry for the wait!
  • Not Found The requested URL was not found on this server.

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    mariusjopenM
    Hi Sofi, I love your tarot! Now it seems to work, no? Did you install the latest update of LayTheme. We had some issues similar to that which should be fixed by now. Let me know :-) Marius
  • Migration Failed

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    mariusjopenM
    Hi Theodore Exactly! The table prefix is a common thing for problems. Good you fixed it! Best! Marius
  • After purchase of lay theme single licence, did not recieve licence key

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    mariusjopenM
    Hi Wouter, can you check you mails for a mail from Gumroad? This is the service which we use to ship the links and licenses. Best! Marius
  • licence key doesn't work

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    arminunruhA
    Hey leahem! I have checked your key and it seems to not have been activated yet. It could be that your webhosts' mod_security settings prevent the connection to my license key server. That's my guess. You could ask your webhost to disable mod_security for you and then try again or you can leave it the way it is. Lay Theme works fine even when you can't activate the key.
  • No lay.zip received

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    mariusjopenM
    Hi Marie, check in your spam folder for Gumroad. This is the service we use to send the links :-) Best! Marius
  • No lay.zip received

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    mariusjopenM
    Perfect!
  • Pro Licence key worked only twice

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    C
    Thanks a lot!! All the best!
  • Data loss - Upgrade from free to paid version

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    T
    Hi Marius, thanks for your reply. I now bought a license, but it´s unfortunately still not working. I sent you a mail some days ago, please check it out. Best, Tobi
  • Pro License key worked only twice

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    N
    Okay, thank you for the quick reply! All the best, Julian

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
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  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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