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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
300 Topics 1.1k Posts
  • No input file specified.

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    arminunruhA
    hey reni, sorry for my late response. Hm can you delete lay theme on your ftp server and then try again? I never saw this error. If you like you can send me your ftp login data, wordpress admin panel login data, url to your website, link to this post to armin.unruh@gmail.com and i will take care of it
  • White page when i actived lay theme

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    C
    Great Armin! Thank you so much for your help! That worked!! Best regards
  • Did'nt get my licence activation key via email

    key
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    F
    @arminunruh Everything alright, i used my other email due to paypal payment. thanks
  • Can't activate lay theme because there is no "Upload Theme" button in WP

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    T
    Hey Armin, Thanks for the fast reply! That makes sence, I will check it out. Thanks for helping also Mona offcourse :)
  • Laytheme has disappeared from Wordpress overnight

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    F
    All good, problem is solved now.
  • Laytheme 1.8.0 - License key doesn't work

    installation license key
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    arminunruhA
    Hey! Please update to lay theme 1.9.1 and try again :)
  • Tried to perform update and bricked my site! Please help!

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    D
    That worked thank you so much for your help and amazing cms!
  • Wordpress - No Install theme

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    arminunruhA
    Hey! In: yourwebsite.com/wp-admin/themes.php Click "Add new" at the top: [image: upload-5460e299-a546-4cf1-8d45-3ca00c9b7c68.png] And then click "upload theme": [image: upload-e6c66b07-e94a-476d-830e-28749ec35f25.png]
  • Reinstalling from scratch

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    jenswindolfJ
    Thanks! Worked fine!
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  • Webfont Installer doesn´t work

    webfonts woff
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    arminunruhA
    Hey apspencer! I just checked myfonts cause i have a webfont there too. When im using the "webfont kit builder" then I'm getting these files: [image: upload-d165d810-0fb7-46ae-b186-51785293c28e.png] I then rename the .woff file to myfont.woff cause lay theme doesnt support fontfiles that start with a number in their filename. Then I upload the font and it works. If you are doing the same and it does not work for you, please send me your webfontkit to armin.unruh@gmail.com along with a link to this topic
  • Lay Theme moving from Local Server to Live Site

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    arminunruhA
    Hey kim! When exporting with migrate db, afaik you only export 1 file which is a gzipped sql file. Or just a sql file. Should look like this: db2597341-migrate-20160827085604.sql or db2597341-migrate-20160825173231.sql.gz This line of text contains all Customize settings. Search for the word "pa_icon" and find some text that looks like: "pa… What you are referring to here only applies if everything worked but your customize settings are lost after you imported the database. Actually this is a pretty rare case, but I had this problem once.
  • domain exchange

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    arminunruhA
    Hey! Please follow this guide: http://laytheme.com/documentation.html#moving-website where it says "Changing the URL of your website but staying on the same webhost"
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  • installation error, stylesheet missing in zip file?

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    arminunruhA
    hello, yes this can happen if you upload the zip that you get. You need to unpack the zip as mentioned in http://laytheme.com/installation.html "Step 3". Inside there is a file called "lay.zip" and thats the one you need to upload. You probably figured this out by yourself but I'm just posting this in case others experience this problem. :)
  • All-inkl.com path error

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    arminunruhA
    Hey, yes all-inkl is especially problematic with wordpress. For this host often the htaccess isn't writeable and the uploads folder isn't writable.
  • Laytheme 1.8.0 — License key

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    arminunruhA
    alright, you got an email!
  • Purchased Lay Theme, No E-Mail with Download-Link

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    arminunruhA
    hey felix, i just switched to another provider for selling lay theme. I guess now this shouldn't happen anymore.
  • Purchased Lay Theme - Cant find dowloaded data

    stupid download key zip
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    arminunruhA
    ah ok thx a lot!! :+1:
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I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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