Dear @amelia Sorry that you ran into trouble with the Wordpress Hosting and Lay Theme. If you could please email: licensekeys@laytheme.com With your License key and a copy of the Invoice from Gumroad you recieved when purchasing Lay Theme. A request for a refund can then be put forwards 🌝 Best wishes Amelia Richard

Dear @Stanczyk Are you able to do a fresh re-install making sure: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If you need a fresh version of Lay Theme please email your License Key with a link to this thread to: lostfiles@laytheme.com Talk soon and best wishes 🌝 Richard

Dear @nypaloto If these help: http://laythemeforum.com:4567/topic/6476/font-encoded-in-base64 http://laythemeforum.com:4567/topic/6094/variable-font-can-be-used http://laythemeforum.com:4567/topic/917/activate-styllistic-sets/6 http://laythemeforum.com:4567/topic/6206/webfont-issue-2-fonts-working-fine-3rd-one-doesn-t ( This one is you :) Best wishes 🌞 Richard

Dear Susanna @reallybadatstuff ( im sure not that bad 🌝) I cannot see any problem obvious fix from the front-end of http://www.susanna.studio/ Could you please make sure of the following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. If using a WordPress Cache plugin, disable it or clear your cache. License key not activated - (in website blank situations or button not available) If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel. Possibly your website is running PHP 8.0 this has been known in some cases to cause issue. If none of the above apply to you: Could you please send me your Login details via 'Chat' and i will help by logging in and inspecting further 🔍 NOTE: Please do not disclose private info via this thread Talk soon Susanna and have a wonderful day 🏖 Sincerely Richard

Dear @hugak Yes some clarification that may help. There is wordpress.com which is a wordpress hosting / web package all in one. You do not need to delete this account, however it wont work with Lay Theme unfortunately. If you go to wordpress.org ( i know a little confusing ) you are able to download the free program; "Wordpress ( CMS or: content management system ). This is free software and separated from Wordpress.com the hosting/account service. Many websites use "wordpress" the CMS and install it on their domains, in fact many hosting providers E.g dreamhost - have "one-click installs" to add to your website. As stated on Lay Theme's installation page: https://laytheme.com/installation.html Lay Theme will work on any Wordpress except the specialised wordpress.com / hosting package all in one version. Hope this provides some helpful insight @hugak it can be confusing i know with how Wordpress the company has structured this .com / .org situation. Sincerely Richard

Dear @NAS If you send an email to: licensekeys@laytheme.com. With your License key, It can be manually reset for you ✅ Hope this helps & best wishes Richard

Dear @NAS If you send an email to: licensekeys@laytheme.com. Explaining ( or link to this thread ) with your License key, it can be manually deactivated for you. Then you would be free to use it again. Thank you for supporting Laytheme @NAS & have a wonderful day 🌝 Sincerely Richard

Dear @BorisL Have you only purchased the Lightbox Addon and not 'Laytheme'? The Addon is an 'extension' that must be added to Laytheme. Laytheme = Main install Lightbox = Attachment or - Addon Laytheme is installed into: Appearance > Themes The Lightbox Addon is installed into: Plugins > Upload Talk soon & best wishes Richard

Thank you, Richard!

Dear Agnes @Agnes3000 Wonderful thank you for the update, i will keep this in mind if others have similar issue in the future! Best Richard

Dear @May27 Hope the following link helps: https://laytheme.com/troubleshooting.html#installation-missing-stylesheet Best wishes Richard

Dear Ola @olaru You are correct, On three domains of your choice you can use the one License key. Hope this helps & have a wonderful day :) Richard

Dear @felixk Some first steps of debugging if you will: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any Custom CSS or JS that may interfere is temporarily removed. Any third-party plugins de-activated to see if this resolves the issue. If your WordPress Dashboard shows a warning "PHP Update required" please update your PHP version in your webhost control panel. Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems. If these do not help: Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Sincerely Richard

Dear Kensington @kenzweee Great :) glad you can continue with your project! Best wishes Richard

Dear @joanasousa Strange, sometimes it may take a little while for Lay Theme to register with updates, but unlikely. Please feel free to email lostfiles@laytheme.com asking for the most recent update and it will be sent to you. If further issue occurs after this let me know and will try to sort it out! :) Best wishes Richard