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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
283 Topics 1.0k Posts
  • H

    Problem installing lay theme

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    5 Posts
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    mariusjopenM

    Dear @Hhpan
    you need to increase the upload filesize.
    In the php.ini you can do it.
    Contact your provider.

    Dear @NAS
    Thank you for helping!
    We appreciate the time people take to make the LayTheme community stronger.
    Best!
    Marius

  • C

    How to integrate online shops to the Lay theme? Woocommerce is not working

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    13 Posts
    970 Views
    U

    any news regarding an estimated time for woocommerce integration on laythme?

  • J

    Reset license

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    2 Posts
    20 Views
    mariusjopenM

    Dear @Jaewan-Yu
    Best is if you write an email to info@laytheme.com and include a link to this conversation.
    Many wishes!
    Marius

  • D

    Installation failed, wordpress coulnd not find any plugins in lay.zip

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    4 Posts
    38 Views
    mariusjopenM

    No worries! Happy to help!

  • Hayo GebauerH

    PHP Update with OVH

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    8 Posts
    389 Views
    Hayo GebauerH

    @Filippo hey, I called customer service (in this case OVH) they gave me a step by step guide on what to edit (over the phone) so I can't recall what it was, best you call your provider

  • J

    License key didn't appear in the confirmation email

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    4 Posts
    29 Views
    mariusjopenM

    Dear @joanaflcarneiro
    Perfect! Glad to hear!
    Many wishes!
    Marius

  • G

    License keys left in old domain.

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    2 Posts
    21 Views
    mariusjopenM

    Dear @gunesmu
    Best is if you write an email to info@laytheme.com and include a link to this conversation.
    Many wishes!
    Marius

  • A

    Installation problem: menus

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    5 Posts
    29 Views
    mariusjopenM

    Dear @Laurence
    Nice!
    Thank you for letting us know!
    Best and have a wonderful day!
    Marius

  • J

    lay.zip plugin installation failed

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    2 Posts
    19 Views
    No one has replied
  • M

    This topic is deleted!

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    1 Posts
    1 Views
    No one has replied
  • A

    This topic is deleted!

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    1 Posts
    2 Views
    No one has replied
  • J

    dif between grid's row gutter and website

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    4 Posts
    33 Views
    J

    Dear Marius, I have found the solution.

  • GonzaloG

    Images not showing in the website after update

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    16 Posts
    102 Views
    GonzaloG

    @arminunruh Yes, sorry I didn't explain myself, as you can see in the example, the latest version of the laytheme doesn't remember the scroll position. The previous version did.
    Thank you for looking into this!

  • J

    instalation problem

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    11 Posts
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    J

    @arminunruh
    Great! It's working.
    Thank you very much.

  • C

    Re-installation of purchased lay theme after deletion of website

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    2 Posts
    24 Views
    arminunruhA

    yes it is!

    if you can find an email by "gumroad" and inside find some button "view product", that's where you can download it again.

    If that doesn't work:
    Just send your license key and invoice to info@laytheme.com

  • maxheinemannM

    This topic is deleted!

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    1 Posts
    5 Views
    No one has replied
  • I

    Fixed Column

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    2 Posts
    32 Views
    mariusjopenM

    Dear @IRS
    This is a tricky one. You basically need to use the footer and make it a fixed element. For example the left column. Then you can use the main content as a right column.
    CSS magic involved! I think there was something about this in the forum already.
    Best and good luck!
    Marius

  • E

    step 2 (Categories - Work)

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    2 Posts
    16 Views
    mariusjopenM

    Dear @Eneab
    to be able to display all your projects in the category page, you best create a project-thumbnail gird which you can find under more

    You can also place the projects manually.

    Best!

    Marius

  • A

    Unable to install outdated version

    2
    0 Votes
    2 Posts
    22 Views
    mariusjopenM

    Dear @agata-rocha

    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • M

    Lost registration + activation error

    4
    0 Votes
    4 Posts
    29 Views
    mariusjopenM

    Dear @midnightspecial
    great!
    Best!

    Marius

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
arminunruhA
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com